shop.mohd.it/en/- Logo - reviews

shop.mohd.it/en/
Reviews:

140 reviews in the last 12 months1,338 total reviews  

4.89
Excellent

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Most relevant positive review

Jul 19, 2023
 Verified review
I'd like to express how impressed I am with MOHD's customer care, and Simona, in particular. Simona provided a remarkable customer care! She solved my issue in no time. Simona was extremely professional and very friendly. Her directions were very clear and very easy to understand what I gad to provide to her to solve my problem. Overall, it was a great experience. And my replacement item came yesterday, and it is in excellent condition. Thank you, Simona!!!! And thank you, MOHD!

Most relevant negative review

Apr 3, 2024
 Verified review
Purtroppo devo dare solo tre stelle in quanto come da foto allegate, lo sgabello Aaron di La Palma è arrivato con un evidente difetto di verniciatura sul tavolino e un difetto del medesimo tipo ma più piccolo alla base. Avendo una certa dimestichezza con i lavori di bricolage sono riuscito a riverniciare le parti, dando una sorta di " goffratura" in linea col mio arredamento. Non ho provveduto a richiedere il cambio, visti i lunghi tempi di attesa ( più di due mesi) e avendo corretto molto bene il difetto. Perfetti gli oggettini ordinati assieme allo sgabello. Una nota di merito alla signora Marilena del client support che è stata gentilissima e disponibilissima in tutte le fasi di assistenza al cliente, motivando sempre i ritardi e proponendo alternative per i piccoli prodotti ordinati ed esauriti. Perfetto l' imballo di Mohd a cui avrei dato cinque stelle, solo un po' deluso da La Palma, per la non cometa attenzione al prodotto finito, considerando peraltro i costi. Un cordiale saluto.
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Reviews for shop.mohd.it/en/

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Oct 24, 2023
 Verified review

Lampade da tavolo Nabila 552.36 - Tooy

Ho acquistato due lampade da tavolo Nabila 552.36 di Tooy, uno dei due diffusori è arrivato completamente danneggiato. Per l'assistenza sono stata seguita da Marilena, persona competente, disponibile e gentile. Il diffusore è stato sostituito senza alcun costo aggiuntivo.
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Aug 2, 2023
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Great customer service

Angelo from customer service has been a great help! Even though I had initially had accidentally received the wrong item, he was very quick to offer a solution and find a suitable option for me to receive the correct order in a speedy manner. Very happy with the service!
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Jan 20, 2024
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A trusted place to look for designer furniture

When you are looking for quality designer product, this is the place to look to. They carries a wide of products and the after sale services are excellent. Special thanks to Silvia who helped to solve an issue with the supplier expeditiously. A very pleasant experience.
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Aug 3, 2023
 Verified review
L'esperienza d'acquisto è stata assolutamente positiva. L'assistenza clienti,in particolare Marilena, è stata davvero impeccabile: gentilissima e disponibile nel risolvere nel minor tempo possibile la mia problematica d'acquisto. Consiglierei mohd altre mille volte!
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Nov 29, 2023
 Verified review
Servizio post vendita top! sito affidabile. consegna veloce come da indicazioni, prodotto perfetto. Ho avuto un piccolo problema con un prodotto uscito difettoso, risolto in tempi brevissimi e con estrema gentilezza dall'operatrice. sicuramente farò nuovi acquisti
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Feb 17, 2024
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ordine HAY sgabelli

sono rimasta molto soddisfatta sulla rapidità di risolvere il mio problema, avendo erroneamente ordinato un pezzo in più. Mi ha assistito la Signora Marilena e ancora nello stesso giorno della mia richiesta, mi è stato accreditato la differenza. Grazie
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Jan 2, 2024
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Assolutamente consigliato!

Ho effettuato diversi acquisti sul sito e mi sono sempre trovata bene. Ho trovato supporto anche nel post vendita, sempre molto cordiali, disponibili e pronti per risolvere eventuali problematiche. Quindi assolutamente consiglio l’acquisto su questo sito.
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Oct 15, 2023
 Verified review
The item ordered was damaged by the shipper. Silviana at Mohd was extremely responsive. She requested reasonable documentation and promptly reordered the item keeping in touch until the replacement was received. Thank you, Silviana.
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Aug 20, 2023
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Excellent Customer Support

Although my shipment arrived broken, the team from MOHD was quick to reply to my emails to try and get a replacement sent within 2 weeks. I would really like to thank Tania for her great help and customer support! Thank you again.
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Sep 27, 2023
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Issue was solved professionally by Angelo

I have had a delayed shipment issue. Angelo at the customer service was helpful and competent. I was pleasantly surprised that my package arrived promptly after Angelo’s reply. MOHD would keep me as a customer because of Angelo
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Dec 22, 2023
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Silvia has been of a great help. The table top of a table that I ordered arrived damaged. She made sure that a new table top would be delivered to me and this time well packaged to avoid any new damages.
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Oct 24, 2023
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Great Mohd support

Silvia was very helpful There was a problem with the shipping - two component parts were not included with the light from the suppliers but Silvia at Mohd sorted it out for us and was very responsive .
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Jul 13, 2023
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servizio clienti molto disponibile, gentili e professionali mi hanno sempre aggiornato sullo stato dell'ordine e hanno prontamente risposto e risolto un problema che si era creato a causa del corriere.
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Oct 9, 2023
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Helpful customer service

My order delayed 3weeks behind the estimated arrival day to the warehouse. Yet, costumer service, Angelo, was really helpful, kept me update with the status all along. It is much appreciated.
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Oct 26, 2023
 Verified review

Great service and follow-up

I had issues with shipping fees and timeline, but Silvia and the MOHD team handled my concerns swiftly and professionally. I'd definitely shop there again, and have enjoyed their products!
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Oct 8, 2023
 Verified review
I bought a very nice chair for my father, a very important and touching gift. Aleandra was side by side for alla the time of the purchasing! I really recommend her and the company!
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Oct 30, 2023
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Ho avuto un problema con un prodotto e Marilena in breve tempo ha risolto in maniera molto professionale. Mi hanno sostituito i prodotti, non ci credevo nemmeno io. Complimenti!
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Sep 8, 2023
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Une excellente expérience client!

Très bonne communication sur le suivi des commandes. Le service clients et après vente est très réactif et efficace. Je recommande et n’hésiterai pas à commander à nouveau
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AR
andrea r.
savigliano
Aug 23, 2023
 Verified review
Very professional. Even if we are in Summer holiday, the staff provided feedback quickly and they sent the goods in time. They have a lot of staff that you can buy.
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Jan 27, 2024
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Vitra Organic Chairs

Excellent communication from the client service, great price and the goods were delivered in perfect condition. I'm vary happy with Mohd and highly recommend them.
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