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Review summary
Customers consistently praise the high quality, comfort, and materials of the products. Many reviewers highlight the thoughtful, attractive, and protective packaging as a positive aspect of their experience. The friendly, responsive, and effective customer service is widely appreciated, as is the fast and reliable delivery. Additionally, customers find the fit and sizing generally satisfactory and note that the return and exchange process is easy and efficient. However, some customers report challenges with finding small or out-of-stock sizes, and mention stock limitations as an area for improvement.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsSuvene
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Verified
Suvene hat sich 5 Sterne und mehr auf ganzer Linie verdient und mich als Kundin total begeistert.
Das Preis-Leistungsverhältnis stimmt und die Qualität ist richtig gut. Zudem sind die Artikel sorgfältig und edel verpackt.
Der Umtausch klappt völlig unproblematisch. In diesem Fall nahm der Kundenservice sogar zu mir Kontakt auf, was mich positiv überrascht hat. Die Mitarbeiter sind super bemüht und sehr freundlich. Die Kundenzufriedenheit steht hier deutlich im Fokus.
Alles in Allem: ein erstklassiges Einkaufserlebnis!
Suvenes Unternehmensphilosophie ist vorbildlich!
Eine absolute Shoppingempfehlung meinerseits.
Reply from Suvene
Hallo Barbara,
vielen lieben Dank für diese unglaublich wertschätzende und ausführliche Bewertung!
Es freut uns wirklich sehr zu hören, dass du mit der Qualität, dem Preis-Leistungs-Verhältnis, der Verpackung und auch mit unserem Kundenservice so zufrieden bist. Besonders schön ist für uns, dass du unseren Fokus auf Kundenzufriedenheit so wahrnimmst - genau das ist uns als Marke besonders wichtig.
Vielen Dank für dein Vertrauen, deine Unterstützung und diese tolle Empfehlung!
Liebe Grüße
- Dein Suvene Team
Verified
Au top
J’ai reçu le SU ZIP JOGGER de chez Suvene en bleu marine. Et honnêtement… je ne suis pas déçu et suis même très content ! La coupe est parfaite, le tombé sur la paire de chaussures également. C’est le même que sur les photos proposées sur le site. Et s’il y’a une chose que je dois dire c’est que la qualité de ce jogging est sans précédent. Ils ne mentent pas. Le jogging est lourd et fait de coton, ce qui fait qu’il est agréable à porter et n’irrite pas.
Je recommande.
Reply from Suvene
Bonjour,
merci beaucoup pour votre avis exceptionnel ! Nous sommes ravis d’apprendre que vous êtes aussi satisfait de votre SU ZIP JOGGER et que la coupe, le tombé ainsi que la qualité correspondent parfaitement à vos attentes.
Nous mettons énormément d’importance sur le choix des matières et les détails de nos pièces, c’est donc un plaisir de savoir que vous appréciez le poids du tissu et le confort au quotidien.
Merci encore pour votre confiance et votre recommandation, cela signifie beaucoup pour nous !
Bien cordialement,
- L’équipe Suvene
Verified
I discovered Seven on Pinterest and my 1rst order was a blue tracksuit. Then I got the long sleeve, basics shorts, and tees. All the orders are delivered very fast and the quality of the package is crazy !
About the clothes, it's some basics one but everything we need, I like the materials cause the quality is good and I love the way we can wear the pants for example.
Reply from Suvene
Hello,
thank you so much for this amazing review and especially for your incredible loyalty! Five orders already genuinely means a lot to us.
We’re extremely happy to hear that you’ve consistently been satisfied with the quality, the materials, the fit, the packaging, and the fast delivery. Knowing that you keep coming back and continue to enjoy our pieces is honestly one of the best compliments we can receive.
And before you place your next order, definitely send us a quick message - we’d love to add a little freebie to your package as a thank you for all your support. 🙌🏼
Thank you again for your trust and for being such a loyal Suvene customer!
Kind regards
- Your Suvene Team
Verified
I loved the product, the packaging and the experience and I’ll definitely buy from Suvene again. But I only have one complaint I’d appreciate it very much if there was a wash guide line for the products especially the French terry cotton sweatsuits to keep them looking and feeling their best.
Reply from Suvene
Hello Nizar,
we’re very happy to hear that you enjoyed the product and your overall experience with Suvene, and we really appreciate that you would order from us again.
Regarding the washing instructions, each of our products comes with a care label containing the specific washing and care information for that item. We also make the relevant care guidance available on our website.
We hope this helps, and thank you again for taking the time to share your feedback with us.
Best regards,
- Your Suvene Team
Verified
Everything went smooth, great online shopping experience. The only thing to improve would be the items on stock. We ordered too big clothes and wanted to exchange them for smaller items but as the hoodie was out of stock, we had to go for a refund instead.
Reply from Suvene
Hello Andrea,
thank you very much for your feedback! We’re happy to hear that everything went smoothly and that you had a great shopping experience with us.
We’re sorry that the smaller size was no longer available when you wanted to exchange your order. Some sizes can sell out quickly, especially on popular items, but we’re continuously working on improving availability across our collections.
We really appreciate your feedback and support!
Best regards,
- Your Suvene Team
Verified
Suvene Review tanktop
Ich habe ein schwarzes tanktop bestellt, und es kam wirklich hochwertig verpackt an. Der Stoff von dem tanktop ist super und allgemein ist alles sehr qualitativ, kann ich nur weiterempfehlen! 💯
Reply from Suvene
Hallo Frédo,
vielen lieben Dank für deine tolle Bewertung und das Bild! Es freut uns sehr, dass du mit der Qualität des Tanktops und auch mit unserer Verpackung so zufrieden bist. Danke für deine Empfehlung und deinen Support!
Liebe Grüße
- Dein Suvene Team
Verified
Great quality and beautiful design
I really like the quality. Everything feels high-quality and well made. I also really like the design. Overall, I’m very happy with it and have had a great experience.
Reply from Suvene
Hello Yasin,
thank you so much for the great feedback! We’re really happy to hear that you’re satisfied with the quality and design and that you had such a positive experience with Suvene.
We really appreciate your support!
Best regards,
- Your Suvene Team
Verified
Nice clothes, good quality. The items really look good and chic on you.
Paying the price for good quality is normal to me, but I would like it if there were sales so that I could offer my son more items. Anyway I would not hesitate to buy Suvene again.
Verified
I really like the quality of of the products, it feels nice and soft and it falls perfect.
And the delivery time is also very quick.
There is nothing i would change.
Reply from Suvene
Hello Mike,
thank you so much for taking the time to leave us another review and for sharing a photo of your pieces! It’s amazing to hear that you’re so happy with the quality, softness and the way everything fits and falls.
We’re also really glad your order arrived quickly and that there’s nothing you would change. Feedback like this genuinely means a lot to our whole team.
Thank you again for your trust and support, Mike. We hope you enjoy wearing your Suvene pieces!
Kind regards
- Your Suvene Team
Verified
unpacking was nice love the details
hoodie has a perfect quality
unfortunatly size was small
but would recomend and re-order
best CS
Reply from Suvene
Hello Chiara,
thank you so much for your kind words and recommendation! It really means a lot to us.
Even if the first size wasn’t quite right, we’re always here to make things as easy as possible for you.
Thank you for choosing Suvene!
Best regards,
- Your Suvene Team
Verified
The long sleeve shirt I ordered was very comfortable and I loved how it looked on me and it was a great price thabks so much suvene I love your clothes
Reply from Suvene
Hello Renata,
Thank you so much for your amazing review! We’re really happy to hear that you love the Long Sleeve, especially the fit, comfort and look.
Thank you for your support and for choosing Suvene!
Best regards,
- Suvene Team
Verified
Sehr guter Kundenervice, habe vergessen meinen 10% Willkommensrabatt einzulösen, wurde sofort erledigt, die Rechnung angepasst.
Reply from Suvene
Hallo Sirin,
so ein Feedback freut uns wirklich sehr! Schön, dass unser Kundenservice dir mit dem Willkommensrabatt schnell weiterhelfen konnte. Danke für dein Vertrauen in Suvene!
Liebe Grüße
- Dein Suvene Team
Verified
Sehr zufrieden, weiter so
Sehr schön, gite Qualität, liebevoll verpackt,
Richtig wunderbar, schnelle unkomplizierte Lieferung.mein sohn liebt das.
Danke euch! Heutzutage sowas ist nicht selbstverständlich
Reply from Suvene
Hallo Narges,
vielen lieben Dank für deine tolle Bewertung! Es freut uns sehr, dass du mit der Qualität, der liebevollen Verpackung und der schnellen Lieferung so zufrieden bist - und natürlich ganz besonders, dass dein Sohn die Sachen liebt.
Danke für deine lieben Worte, das bedeutet uns wirklich viel!
Liebe Grüße
- Dein Suvene Team
Verified
The clothes are very gushy quality and so comfortable. It only took 5 days to arrive and the customer service replies very fast. I’ll absolutely buy from here again
Reply from Suvene
Hello,
thank you so much for your lovely review! We’re really happy to hear that you’re satisfied with the quality and comfort, that your order arrived quickly, and that our customer service could help you fast.
We truly appreciate your support and would be very happy to have you shop with us again!
Kind regards
Your Suvene Team
Verified
10/10
Really loved the detail in the packaging and the sweats are incredible. I would recommend to wash it before the first wear tho. Shipping took two days to Germany wich is great. Over all really nice!
Reply from Suvene
Hello,
thank you so much for your 10/10 review. We’re really happy to hear that you loved the packaging and that you’re satisfied with the sweats.
We also appreciate your honest note about washing before the first wear - that kind of feedback is very helpful for us and for future customers.
Great to hear that shipping to Germany only took two days. Thank you for your support and recommendation.
- Your Suvene Team
Verified
Still waiting but seems very professional
The pants looked fire on the pics thoo super excited
🔥🔥🔥
Reply from Suvene
Hello Maksymilian,
thank you for your feedback! We’re happy that the product images of the pants have already made a great impression, and we hope you’ll love them once they arrive. Enjoy your new piece!
Best regards,
- Your Suvene Team
Verified
Best service I’ve had in a while and great quality and fire pieces
fire blanks
Would defenetly recomend
Reply from Suvene
Hello Xander,
thank you so much for the amazing feedback! Hearing that you’re happy with both our service and the quality of the pieces genuinely means a lot to us. We really appreciate the recommendation and your support!
Kind regards
- Your Suvene Team
Verified
Feels high quality, it’s “heavy” and it stays in shape. The packaging was really nice and a good touch
Reply from Suvene
Hello Youri,
thank you so much for your feedback! We’re really happy to hear that you appreciate the weight, structure and overall quality of your Suvene piece.
It’s also great to know that the packaging added to the experience. Thank you for your support and enjoy your piece!
Kind regards
- Your Suvene Team
Verified
Schneller Versand
Die Ware war sehr schön verpackt
Immer wieder gern
Reply from Suvene
Hallo Jeannette,
vielen Dank für deine tolle Bewertung! Es freut uns sehr, dass du mit dem schnellen Versand und der Verpackung deiner Bestellung zufrieden warst.
Wir freuen uns, dich jederzeit wieder bei Suvene begrüßen zu dürfen.
Beste Grüße
- Dein Suvene Team
Verified
top qualität super produkte lieferung ging auch sehr schnelle
Reply from Suvene
Hallo,
vielen Dank für die tolle Bewertung! Es freut uns sehr, dass Sie sowohl mit der Qualität unserer Produkte als auch mit der schnellen Lieferung zufrieden sind.
Vielen Dank für Ihre Unterstützung!
Beste Grüße
- Ihr Suvene-Team
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Verified Reviews
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They are not included in the overall rating. No verification measures have been taken.Contact
- +4921732644594
- suvene.de
- support@suvene.de
- Berlin, DEU
About
At Suvene, we are a modern fashion label positioned in the segment of essential luxury streetwear. We combine minimalistic design with premium materials to create timeless pieces that balance everyday...