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Review summary
Customers consistently praise the high quality of the products, highlighting the excellent materials, texture, and construction that often exceed expectations. Customer support is frequently described as attentive, friendly, and responsive, contributing to a highly satisfactory experience. Shipping is generally fast and reliable, and the packaging is widely appreciated for its care, aesthetic appeal, and occasional special touches. A few customers have experienced delays or courier issues with shipping. There are also some reports of fit and sizing problems with specific items such as joggers or t-shirts.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsSuvene
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Verified
Suvene hat sich 5 Sterne und mehr auf ganzer Linie verdient und mich als Kundin total begeistert.
Das Preis-Leistungsverhältnis stimmt und die Qualität ist richtig gut. Zudem sind die Artikel sorgfältig und edel verpackt.
Der Umtausch klappt völlig unproblematisch. In diesem Fall nahm der Kundenservice sogar zu mir Kontakt auf, was mich positiv überrascht hat. Die Mitarbeiter sind super bemüht und sehr freundlich. Die Kundenzufriedenheit steht hier deutlich im Fokus.
Alles in Allem: ein erstklassiges Einkaufserlebnis!
Suvenes Unternehmensphilosophie ist vorbildlich!
Eine absolute Shoppingempfehlung meinerseits.
Reply from Suvene
Hallo Barbara,
vielen lieben Dank für diese unglaublich wertschätzende und ausführliche Bewertung!
Es freut uns wirklich sehr zu hören, dass du mit der Qualität, dem Preis-Leistungs-Verhältnis, der Verpackung und auch mit unserem Kundenservice so zufrieden bist. Besonders schön ist für uns, dass du unseren Fokus auf Kundenzufriedenheit so wahrnimmst - genau das ist uns als Marke besonders wichtig.
Vielen Dank für dein Vertrauen, deine Unterstützung und diese tolle Empfehlung!
Liebe Grüße
- Dein Suvene Team
Verified
I discovered Seven on Pinterest and my 1rst order was a blue tracksuit. Then I got the long sleeve, basics shorts, and tees. All the orders are delivered very fast and the quality of the package is crazy !
About the clothes, it's some basics one but everything we need, I like the materials cause the quality is good and I love the way we can wear the pants for example.
Reply from Suvene
Hello,
thank you so much for this amazing review and especially for your incredible loyalty! Five orders already genuinely means a lot to us.
We’re extremely happy to hear that you’ve consistently been satisfied with the quality, the materials, the fit, the packaging, and the fast delivery. Knowing that you keep coming back and continue to enjoy our pieces is honestly one of the best compliments we can receive.
And before you place your next order, definitely send us a quick message - we’d love to add a little freebie to your package as a thank you for all your support. 🙌🏼
Thank you again for your trust and for being such a loyal Suvene customer!
Kind regards
- Your Suvene Team
Verified
Nice clothes, good quality. The items really look good and chic on you.
Paying the price for good quality is normal to me, but I would like it if there were sales so that I could offer my son more items. Anyway I would not hesitate to buy Suvene again.
Verified
Sehr zufrieden, weiter so
Sehr schön, gite Qualität, liebevoll verpackt,
Richtig wunderbar, schnelle unkomplizierte Lieferung.mein sohn liebt das.
Danke euch! Heutzutage sowas ist nicht selbstverständlich
Reply from Suvene
Hallo Narges,
vielen lieben Dank für deine tolle Bewertung! Es freut uns sehr, dass du mit der Qualität, der liebevollen Verpackung und der schnellen Lieferung so zufrieden bist - und natürlich ganz besonders, dass dein Sohn die Sachen liebt.
Danke für deine lieben Worte, das bedeutet uns wirklich viel!
Liebe Grüße
- Dein Suvene Team
Verified
The clothes are very gushy quality and so comfortable. It only took 5 days to arrive and the customer service replies very fast. I’ll absolutely buy from here again
Reply from Suvene
Hello,
thank you so much for your lovely review! We’re really happy to hear that you’re satisfied with the quality and comfort, that your order arrived quickly, and that our customer service could help you fast.
We truly appreciate your support and would be very happy to have you shop with us again!
Kind regards
Your Suvene Team
Verified
10/10
Really loved the detail in the packaging and the sweats are incredible. I would recommend to wash it before the first wear tho. Shipping took two days to Germany wich is great. Over all really nice!
Reply from Suvene
Hello,
thank you so much for your 10/10 review. We’re really happy to hear that you loved the packaging and that you’re satisfied with the sweats.
We also appreciate your honest note about washing before the first wear - that kind of feedback is very helpful for us and for future customers.
Great to hear that shipping to Germany only took two days. Thank you for your support and recommendation.
- Your Suvene Team
Verified
Super marque
Le SAV est réactif et compréhensif, tout s’est très bien passé et ma commande est arrivée en 1 semaine. Je recommande !!!
Reply from Suvene
Bonjour,
merci beaucoup pour votre superbe avis ! Nous sommes ravis d’apprendre que vous êtes satisfait(e) de notre service client et que votre commande est arrivée rapidement.
Merci également pour votre recommandation, cela nous fait vraiment plaisir !
Bien cordialement
L’équipe Suvene
Verified
The quality of the joggers are perfect I can feel it how thick the material is I like it.
Verified
another perfect experience with the suvene this is now the fourth order from them and the quality only gets better and better huge recommendation
Reply from Suvene
Hello,
thank you so much for your amazing review!
We’re really happy to hear that you had another perfect experience with Suvene and that this is already your fourth order. It means a lot to us that you continue to trust us and that you feel the quality keeps getting better.
Thank you for your recommendation.
Best regards,
- Your Suvene Team
Verified
Vêtement de qualité
Les vêtements correspondent exactement aux photos et à la description, de très bonne qualité. La taille est juste. très bon produits.
Reply from Suvene
Hello,
thank you so much for your review. We really appreciate it.
We are very happy to hear that the clothes match the photos and description, that you are satisfied with the quality and that the sizing fits well.
- Your Suvene Team
Verified
Good quality t-shirt, but I Had prefferred to knowledge that the weight of the cotton was most than usual t-shirt cotton
Reply from Suvene
Hello,
thank you so much for your review.
We’re very happy to hear that you are satisfied with the quality of the T-shirt.
Thank you also for your feedback regarding the fabric weight. We understand that you would have liked this to be communicated more clearly before ordering. We will definitely take this into account and work on making our product information even clearer.
Your Suvene Team
Verified
It smells really good and the package is a great Design addon for your Robe
Reply from Suvene
Hello,
thank you so much for your lovely review! We’re really happy to hear that you enjoy the scent and that the packaging works so well as a design addition to your robe.
We truly appreciate your support!
Kind regards
- Your Suvene Team
Verified
Perfekt quality
Looks great and has a good quality!!
We will order again!!
Reply from Suvene
Hello Alexandra,
thank you so much for your great review! We’re very happy to hear that you love the look and quality, and we really appreciate that you’d order from us again.
Kind regards
- Your Suvene Team
Verified
First time
Super nice service, LOVE how the item was packed and shipping was also fast. Overall 10/10
Reply from Suvene
Hello,
thank you so much for your amazing review!
We’re really happy to hear that you loved the service, the packaging and the fast shipping experience.
Thank you for your support and trust in Suvene!
Best regards
Your Suvene Team
Verified
Ich bekam 50% code persönlich vom besitzer, bin sehr froh, ultra gute Qualität, pieces sehen sehr clean aus
Reply from Suvene
Hallo,
vielen Dank für deine tolle Bewertung!
Es freut uns sehr zu hören, dass du mit der Qualität zufrieden bist und dir die Pieces so gut gefallen. Schön, dass du mit deiner Erfahrung rund um Suvene so zufrieden bist.
Vielen Dank für dein Vertrauen.
Liebe Grüße
- Dein Suvene Team
Verified
Great
Top Qualität und top fit. Fand auch cool, dass in dem Paket noch andere Sachen (Z.B. Brief) dabei waren.
Reply from Suvene
Hallo,
vielen Dank für deine tolle Bewertung!
Es freut uns sehr zu hören, dass du mit der Qualität und dem Fit so zufrieden bist. Schön, dass dir auch die kleinen Extras im Paket gefallen haben.
Vielen Dank für dein Vertrauen.
Liebe Grüße
- Dein Suvene Team
Verified
Excellent customer service and insane quality in every product I received.
Verified
Best service ever and great quality ♥️
Reply from Suvene
Hello Maria,
thank you so much for your lovely review! We’re really happy to hear that you’re satisfied with both our service and the quality. Your kind words mean a lot to us.
Kind regards
- Your Suvene Team
Verified
El servicio de mensajería DHL es pésimo, no lo entregan en el domicilio
Reply from Suvene
Hello,
we’re very sorry that your package wasn’t delivered directly to your doorstep.
The final delivery is handled by DHL, so unfortunately this is not something we can fully control. However, we have already contacted them to clarify what happened and help prevent this from happening again.
Please accept our sincere apologies for this inconvenience. If there is anything else we can do for you or anything we can do to improve your experience, please contact us at support@suvene.de.
Kind regards
- Your Suvene Team
Verified
Slim fit t Shirts perfekt
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Suvene
- +4921732644594
- suvene.de
- support@suvene.de
- Berlin, DEU
About
Suvene
At Suvene, we are a modern fashion label positioned in the segment of essential luxury streetwear. We combine minimalistic design with premium materials to create timeless pieces that balance everyday...