The delivery went great. But unfortunately, the right side of the shoe had some damage.
I bought my shoes from the Balagan site, because I wanted to give my biggest support to a ‘smaller’ brand, but now that this happened I wish I had bought them from Zalando as they return policy is better.
I know have to pay 15€ for the return from Belgium to Italy… But the shoe is literally damaged and also the quality of the shoes felt a lot less then you would expect.
Hello! I really liked this pair but it appeared to be super uncomfortable and the box was all dented and I had to return these
Thank you
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Answer by balaganstudio.com
Apr 5, 2024
Unfortunately, sometimes parcels are destroyed in transit, we are very sorry, we hope that nothing happened to the shoes. Of course, we understand that the shoes turned out to be uncomfortable for you, the selection of shoes is a very individual matter and it is impossible to design shoes that will fit everyone. Maybe next time you will choose perfectly comfortable ones.
Mar 1, 2024
Verified review
Stunning quality ald great look.
Shoes are very comfortable, and good looking.
Everything from Bałagan is basicly a great piece of design.
I would highly recommend all of their piece to those who care about quality, comfort and timeless looks.
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Answer by balaganstudio.com
Mar 1, 2024
Thank you Jagoda so much!! <3
Mar 14, 2024
Verified review
My favorite shop for shoes. Timeless and comfort walking hand in hand. Great customer care, fast shipping and all these fantastic ladies working there! Love the concept and the understanding of female needs. Thank you Balagan Team!
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Feb 20, 2024
Verified review
Tefer Flats 5 stelline
Ho comprato i Tefer Flats. Scarpe veramente belle e soprattutto comode. Sono così morbide che sembra di non indossarle, e ho ricevuto molti complimenti. Il 37 è il mio numero e mi va alla perfezione.
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Mar 3, 2024
Verified review
Fast shipping and the shoes are my favorites. I have 5 pairs of balagans! My only complaint is that they don’t have enough color options 😂. I want more!
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Mar 14, 2024
Verified review
Your shoes are really beautiful & comfy.
Informations about the order status (shipping steps) could be better
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Mar 15, 2024
Verified review
Super , przesyłka zawsze dochodzi w expresowym tempie ! Produkty wysokiej jakości tak jak tego oczekiwałam .
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