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balaganstudio.com
Reviews:

185 reviews in the last 12 months314 total reviews  

4.76
Excellent

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Most relevant positive review

Mar 20, 2024
 Verified review
It’s been a while since I haven’t revived a pair of such well made shoes. They are both beautiful and comfortable at the same time. They feel really made with care and love, the leather is soft, the shape is perfect and the inside super cosy and comfortable. I usually do not do any reviews but in this instance I was so impressed I had to! Thank you Balagan. You have a new costumer for life now.

Most relevant negative review

Mar 14, 2024
 Verified review
The delivery went great. But unfortunately, the right side of the shoe had some damage. I bought my shoes from the Balagan site, because I wanted to give my biggest support to a ‘smaller’ brand, but now that this happened I wish I had bought them from Zalando as they return policy is better. I know have to pay 15€ for the return from Belgium to Italy… But the shoe is literally damaged and also the quality of the shoes felt a lot less then you would expect.
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Reviews for balaganstudio.com

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Jun 11, 2024
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May 4, 2024
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not sure if you ask me about the product or service
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Apr 18, 2024
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Mar 14, 2024
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The delivery went great. But unfortunately, the right side of the shoe had some damage. I bought my shoes from the Balagan site, because I wanted to give my biggest support to a ‘smaller’ brand, but now that this happened I wish I had bought them from Zalando as they return policy is better. I know have to pay 15€ for the return from Belgium to Italy… But the shoe is literally damaged and also the quality of the shoes felt a lot less then you would expect.
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Answer by balaganstudio.com
Apr 5, 2024
Hi Keisha, We are very sorry for shipping the pair with a defect. If you had only contacted the store after receiving the order, we would have offered a refund or an exchange for a new pair.
Feb 4, 2024
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