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updated on: Jun 5, 2023
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Reviews for KALANGO | brazilian instruments | english
4.81
Excellent
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Dec 5, 2022
I ordered a couple of cuica heads but was warned that the type that I ordered from the available list may not fit my cuica. Instead of selling the heads to me they told me to wait until they had the ones that they knew would fit my cuica would be in stock. They looked after me instead of trying to make an easy buck. Much appreciated and I look forward to the new stock of Artcelsior heads coming in.
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the most relevant critical review
Nov 26, 2022
Still awaiting delivery after 9 days. Parcel is being held awaiting customs charges which I can’t do anything about
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Reviews for KALANGO | brazilian instruments | english
Verified review
May 15, 2023
Fast delivery and so happy with my new Cavaquinho!
Only minus is that DHL is partners with Post Nord in Denmark and they never deliver properly (which is not a critique of Kalango or DHL, but Post Nord)
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Verified review
Great shop, great service, fast deliveries! Overall very professional.
I'd like more sound examples in the product descriptions, that would be nice!
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Verified review
May 9, 2023
Friendly, efficient, . Nothing to improve
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Verified review
Mar 7, 2023
Always friendly and fast
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Mar 10, 2023
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Feb 20, 2023
Selection is great. The drums are gorgeous and very well manufactured. The communication is very clear and trustworthy. Even though it's an international purchase, it's better than what I can get here in the U.S. or even in Brasil. so I keep going back to Kalango.
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Answer by KALANGO | brazilian instruments | english
Feb 22, 2023
Thank you for your raving review! We're really glad you like our range and service, wishing you Bom Carnaval and many happy Samba sessions! Chrissy
Verified review
Feb 15, 2023
This company is a pleasure to deal with, they make buying instruments that are unavailable in the UK easy and communication is excellent .
I have bought several instruments and thoroughly recommend Kalango
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Feb 12, 2023
Tempo de entrega excelente
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Feb 7, 2023
fast & pro!
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Verified review
Feb 11, 2023
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Verified review
Dec 5, 2022
I ordered a couple of cuica heads but was warned that the type that I ordered from the available list may not fit my cuica. Instead of selling the heads to me they told me to wait until they had the ones that they knew would fit my cuica would be in stock. They looked after me instead of trying to make an easy buck. Much appreciated and I look forward to the new stock of Artcelsior heads coming in.
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Answer by KALANGO | brazilian instruments | english
Dec 6, 2022
Hello, thank you so much for your kind comments, we're happy to hear your heads fit your cuica perfectly now, that's how it should be :)
Verified review
Another complete on time dispatch and example of German efficiency only spoiled by the use of UK's Parcel force.
Make it easier to leave product reviews and we could sing your praises more.
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Answer by KALANGO | brazilian instruments | english
Oct 25, 2022
Hi there and thank you for your awesome review! Sorry to hear Parcelforce didn't perform, many post services have staff shortages at the moment (even the German ones). Our apologies if this has caused any delays. You will receive a separate invitation for product reviewing in a bit, we look forward to your feedback!
Enjoy your new gear - Play Samba, Be Happy.
Best, Chrissy
Verified review
Jan 22, 2023
A very quick and efficient company to use. Shipping from Germany to the UK is very quick and hassle free. Will definitely use again.
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Dec 29, 2022
Parcel hasn’t arrived yet but communication was great and was dispatched quickly, will update when parcel arrives in the UK
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Sometimes the items we could not buy in Japan are available at this site. Quick shipment is also highly appreciated.
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I have ordered a couple of times and it has always worked really good for me.
Recommended!
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Verified review
Jul 29, 2022
Terrific selection. top quality instruments. Fast shipping. ⭐️⭐️⭐️⭐️⭐️
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Nov 7, 2022
Great service and expediency! Muito obrigado caralhos!
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Jun 20, 2022
What a difference this belt has made!
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