satorisan.com
Reviews:

8,619 total reviews   1,528 reviews in the last 12 months

Review summary

Customers overwhelmingly praise the comfort of the shoes, often describing them as incredibly comfortable for all-day wear and superior to other footwear brands. The high quality of materials, craftsmanship, and durability receives consistent commendation, fostering strong satisfaction and loyalty. The unique design and aesthetic appeal are frequently highlighted, setting the shoes apart from other brands. Customer service is frequently described as friendly, efficient, and helpful, with customers appreciating easy communication and prompt problem resolution. Shipping is generally regarded as fast and reliable, and the return and exchange process is reported to be positive overall. Many customers also appreciate the use of natural, sustainable, and premium materials. Some customers note issues with sizing inconsistencies between models, making it challenging to select the correct size without trying them on and resulting in frequent exchanges and returns. While the return and exchange process is mostly smooth, there are occasional minor inconveniences with labels or carriers. Additionally, a few customers express concerns about the thinness of materials or wish for more vegan options. A small number mention issues with carriers and delivery notifications.

This text was automatically created by an AI system from user reviews.

Was this information helpful to you?

Authentic reviews from real people.

How Trusted Shops prevents fake reviews

Reviewssatorisan.com

(8)
(5)
(18)
(136)
(1361)
Community member 
19 Reviews
 Verified
Ich habe mir zwei Paar Schuhe bei SATORISAN bestellt und bin rundum begeistert. Die Bestellung verlief unkompliziert, der Versand war schnell und die Schuhe kamen hochwertig verpackt bei mir an. Schon beim ersten Anprobieren merkt man die ausgezeichnete Qualität. Die Materialien fühlen sich hochwertig an, die Verarbeitung ist sauber und der Tragekomfort ist wirklich außergewöhnlich. Dazu kommt das besondere Design, das sich angenehm von vielen anderen Marken abhebt. Auch der gesamte Bestellprozess hat einen sehr professionellen Eindruck gemacht. Man merkt, dass bei SATORISAN viel Wert auf Qualität und Kundenzufriedenheit gelegt wird. Für mich war es definitiv nicht die letzte Bestellung. Wer bequeme, langlebige und stilvolle Schuhe sucht, ist bei SATORISAN genau richtig. Klare Empfehlung!
J S
Jürgen S.
27 Reviews
 Verified

Highly recommended

I’ve been wearing Satorisan shoes for years, and I’m still a huge fan. They’re stylish, incredibly comfortable, and built to last. Whether it’s summer or winter, they’re my go-to shoes for everyday wear. The quality and craftsmanship are excellent, and they remain comfortable even after years of use. For me, Satorisan has become my favorite shoe brand. My only criticism is that it’s almost impossible to find matching replacement shoelaces. It’s a shame because the shoes themselves last so long that you’d like to keep wearing them for many more years. Highly recommended!
Community member 
2 Reviews
 Verified

Great product and service, poor third-party-performance of carrier UPS

I appreciate the quality and design, the longevity and the ecological approach. Service (the "Harmony Team") is great. In this order I picked 4 pairs, loved 2 of them and sent the other 2 back. Everything at hand at Satorisan worked fine. But the resend process in Germany utilizes UPS as a carrier, which is not a recommendation (you need to print the label yourself, pick-up was late and did not work out due to missing label, shops for drop-off very rare, the package lied dead at the drop-off for more than a week).
Community member 
17 Reviews
 Verified

Fantastic shoes and excellent customer service

I absolutely love your shoes. Every pair I have purchased has been incredibly comfortable, and my experience with your customer service has always been excellent. Communication has consistently been professional, friendly, and efficient, so I honestly have no complaints at all. As for the product range, I sometimes feel that the men’s color options are more interesting and diverse than the women’s. I also think it would be great if the sizing information were tailored to each specific model rather than relying on one general size chart for all styles. That would make choosing the right size even easier. Overall, I am a very happy customer and look forward to seeing your future collections. 😊
Community member 
1 Reviews
 Verified
★★★★★ In my opinion, Satorisan is one of the best footwear brands available today. The quality of their shoes is exceptional. The materials, craftsmanship, comfort and attention to detail are outstanding. Every pair I have owned has met the highest standards, which is why I continue to choose this brand. My most recent order experienced a serious delay due to shipping issues with UPS. The parcel became stuck in transit and an investigation had to be opened. While the situation was frustrating, I do not consider Satorisan responsible for mistakes made during the shipping process. What truly impressed me was the way Satorisan handled the problem. Their customer service was outstanding from beginning to end. Every email was answered promptly, the express shipping fee was refunded without hesitation, and they continued to follow up with the carrier on my behalf. At no point did I feel ignored or left alone with the problem. The team showed genuine concern and did everything possible to help and keep me informed. High-quality footwear and equally high-quality customer service. Five stars without hesitation. Special thanks to María from the Satorisan Harmony Team for her professionalism, kindness and dedication. Her support throughout this situation has been exceptional. Thank you, Satorisan.
Community member 
4 Reviews
 Verified
Hello, this has been my favorite brand for over 15-20 years. Unfortunately, your product is not available in my country and I only buy online, which sometimes requires replacement and complicates the process. For years I have had a favorite model that I have not been able to purchase - SATORISAN SANDALS VENICE - I like every version, I really hope it goes into production again. Good luck and be healthy!
E W
Eva W.
14 Reviews
 Verified

great, fair shoes with excellent design

I've been wearing Satorisan Chacronas for 60-70% of the time in the last 5 years. They are really comfortable - for my feet as well as for my conscious. I love their design, their breathability and their durability. Only thing which I'm sad about: over the years, I have bought 4 pairs of Chacronas up to now, but I won't buy any other. Since with each pair, the shoes have gotten a bit longer as well as a bit more narrow at the tip. The first pair fit really well, but the most recently bought pair (Chacrona Linen) is a good half size too long. Since they are narrow at the tip, I have to carry an empty triangle in the front of my shoes. Still, they are of the most lovely shoes - and there are surely other feet they have not fit earlier, but will fit now.
Community member 
2 Reviews
 Verified

material

I guess i brought the first pair of shoes from you 3 years ago. Some grey elephant colored. They are still in good shape. I love them. Now I wanted some new one, similar in a other colour. Unfortunately I recognise that the matrial of the leather seems a little bit thinner. When i will wear them barefoot i can see my toes. And I have some kind of hobbit feet. Its not an issue, that i will send it back but its a little disappointing of the known material. Peace Marc
Community member 
1 Reviews
 Verified

Disponibili e rapidi!

Ho inviato fotografie di modello scarpe Satorisan rovinatesi all'interno, zona tallone, dopo averle usate molto poco: sono stati molto solleciti nel valutare la questione ed ho ricevuto un buono del valore pari a quanto ho speso per acquistarle. Ho potuto acquistare un altro modello dal loro sito. Grazie. Consiglio a Satorisan di ripensare, con i suoi disegnatori/progettisti, a come foderare internamente il modello (Enso Gaia) che mi si era rovinato, perché secondo me è molto bello e magari succede anche ad altri acquirenti!
Community member 
4 Reviews
 Verified
I love my Satorisans with all my heart. I have now one Heisei Suede, one Heisei Gaia, two Benirras, one Enso Gaia and one pair of Sandale that are no longer in the program. My newest pair is the Enso Gaia in Pampas Talisman. It is so comfi and beautiful, I wear it every day. Do what you do forever-it works so very well!!!
Community member 
4 Reviews
 Verified
These are my absolute favorite shoes—all the models. I own many pairs, but I want to have them all! They stand out from other brands; they are incredibly comfortable, and the feel of the natural materials they are made from is a real pleasure. For me, this is the deciding factor when choosing them.
Community member 
1 Reviews
 Verified

Very Happy with my order

I was impressed by the originality of the shoes, colourful and very nice design….exactly what I was looking for. I received them in time and the shoes are beautiful, so comfortable, nice details, manufacture and texture! The only thing I got one extra number (because I was told that they fit small) and they are a bit big but I added an extra insole.
Community member 
1 Reviews
 Verified

Perfect Everyday Sneakers

I’m very happy with my purchase. The sneakers are excellent — very comfortable, high-quality, and they look great as well. The materials feel premium and they are perfect for everyday wear. The delivery was also very fast and everything arrived in perfect condition. Overall, a very good shopping experience. Keep up the great work and quality service!
Community member 
1 Reviews
 Verified

Models

I own many pairs of Satorisan shoes and have been wearing your footwear with great pleasure for many years. However, in recent years I have noticed that your sizing has changed significantly. Different models now vary considerably in width and overall fit, which makes it much more difficult to choose the right size. My biggest disappointment, though, is that you discontinued the Venis model. For me, it was simply the best shoe in the world. Please bring it back into production, you will make a lot of people happier!
Community member 
2 Reviews
 Verified

Top Service

Unabhängig von der sehr guten Qualität der Schuhe möchte ich auch den Service mit 5 Sternen bewerten. Ein Paar Schuhe die ich eine Nummer zu groß bestellt habe, wurden mir ohne Voraus Zahlung direkt in der passenden Größe zugestellt. Der Kontakt zu Santorin war problemlos und sehr freundlich.
Community member 
3 Reviews
 Verified

Great design and durability

Satorisan shoes are excellent in both quality and style; I've owned four pairs and counting. The only thing that could be improved is the sizing—sometimes they run a little tight, and sometimes a little loose. Overall, I recommend them to people looking for a unique style.
Community member 
1 Reviews
 Verified

5 stelle

Apprezzo forme, colori, materiali naturali: peccato per l'uso - ancora - di pelle animale. Per questo punto spero possiate diventare cruelty free. Grande il servizio di informazione e acquisto/resi online. Purtroppo ho un problema ai piedi per cui scegliere le scarpe Senza poterle provare è complicato
Community member 
1 Reviews
 Verified

Great quality, great fit

I bought my first Satorisan shoes in a shop years ago in light blue. Recently I bought new ones, exactly the same type in light pink. The quality is high, the shoes walk like slippers and you pay an fair price in my opinion. In short... Very happy with my Satorisan.
Community member 
2 Reviews
 Verified

Slipper Kung Fu eher 2 Nummern größer kaufen

Wer 120 € ausgeben will, bekommt m. E. gute Verarbeitung und Passform. Barfuß schlüpfe ich leider mit dem Hacken raus. Hervorzuheben ist auch die Nachhaltigkeit der verarbeiteten Materialien und der i.d.R. portofreie Versand. Schade, dass es andere Farben in meiner Größe schon nicht mehr gab. Apropos Größe: ich habe 46, hatte schon 47 bestellt. Trotzdem passen sie gerade so. 48 gibt es nicht. Liebe Satorisaner, hier könntet Ihr noch nachbessern für alle, die auf großem Fuß leben:-), wenigstens mit dem Hinweis "Fallen klein aus". Würde vermutlich viele Rücksendungen sparen.
Community member 
1 Reviews
 Verified

Beauty, elegant, sporty, sustainable, comfortable

perfect fit, soft sole and at the same time firm, beautiful, elegant, sporty and the materials I like withe linen and sustainable materials. My heart is very very happy and will buy a 2nd pair in different colour! For a long time this is the best shoe/sneaker I bought. Keep this one in stock please and don't change this winner.

To Verify Authenticity

Verified Reviews

Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.

Imported Reviews

They are not included in the overall rating. No verification measures have been taken.