Review summary
Customers overwhelmingly praise the high quality of the products, including photo books, prints, and gifts, frequently noting excellent colors, resolution, and materials. Many find the creation process and software intuitive and simple. Customers consistently commend the fast and reliable delivery. Customer service is widely appreciated for being professional, attentive, and responsive, especially in resolving issues and complaints. There is also value seen in the creative flexibility and variety in design options, and many consider the products to offer fair value for the quality. Some customers encounter occasional usability hurdles or confusion with the software. A few experience delays or issues with packaging and shipping partners. There is a desire for more layouts, templates, and updated features. Some find prices high unless discounted or bundled with vouchers. A notable minority experience technical problems such as app crashes, lost projects, upload errors, and confusing interface elements.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewsifolor.ch/en
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The photo book is very well done. I find the quality excellent, even if you choose a version that is not so luxuriously equipped.
When designing the photo book, I wished for a zoom option for the photos in the folder. It would also be good if you could copy the selected photo and place the chosen photo directly on another page. It's cool that you can move the pages. This makes it easier to proceed if an image is placed "wrongly".
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Reply from ifolor.ch
Dear ifolor customer, nice that you have rated ifolor. We wish you lots of joy with your personal photo product. Kind regards, your ifolor team.
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Good quality and flexible design
The main reason for the rating is the truly very good quality of the images; even if they are very small, you can recognize the details. It's also great that there is absolute freedom in the design of the photo pages, allowing you to cluster many images on a page, which is not possible with others, therefore ifolor is my first choice.
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Reply from ifolor.ch
Dear ifolor customer. We are glad that you have rated ifolor. We wish you much joy with your personal photo product. Kind regards, your ifolor team.
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the products are very beautiful, even though a bracket was missing in the delivery (which I didn’t need anyway, I didn't follow up), the price-performance ratio and the result more than meet the expected result. Thank you for the prompt and clean as well as very fast handling
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Reply from ifolor.ch
Dear ifolor customer. Thank you for your review. We are pleased that you have chosen a photo product from ifolor and wish you much joy with your order. Kind regards, your ifolor team.
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Top Customer Service
Top customer service, attentive and professional. Book quality excellent. Personally, I like the new software less: it brings some advantages (you can, for example, drag photos directly from Apple Photo) but some functions from the old one are missing.
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Reply from ifolor.ch/fr
Dear ifolor customer. Thank you for your review. We wish you much enjoyment with your order. We are happy to thank you for your suggestion and will forward it to the relevant department. Sincerely, your ifolor team
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ifolor, Color and Joy
I am very satisfied, I can design as I want, a photo is enhanced if it is not so clear because I still want to have this photo in the album! I appreciate that very much!
I am a fan of Ifolor, very good quality pictures!
Keep it up, thank you very much!
Kind regards,
M. Baltisberger
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Reply from ifolor.ch
Dear ifolor customer. Thank you very much for your review. We wish you much joy with your order. Best regards, your ifolor team.
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I've been ordering from you for many years...
I've been ordering from you occasionally for many years, primarily posters and individual photos in the past. For several years now, I've been creating both thicker and thinner photo books, with which I am always extremely satisfied. The quality is superb, and the service as well. Additionally, the A4 vertical format suits me (for the bookshelf), which several other providers do not carry.
Two weeks ago, I had a towel printed for the first time and am very pleased with the result. Thank you for your great work!
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Reply from ifolor.ch
Dear ifolor customer. Thank you for your review. We are pleased that you chose an ifolor photo product and wish you much joy with your order. Best regards, your ifolor team.
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Very user- and customer-friendly
The online tools from IFOLOR are very easy and convenient to use, as you can intuitively proceed correctly. The completed photo project can be easily checked. The order is promptly confirmed and the delivery of the flawless product is incredibly fast: a great customer service!
Alexander
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Reply from ifolor.ch
Dear ifolor customer. Thank you for your review. We are pleased that you chose an ifolor photo product and wish you much enjoyment with your order. Kind regards, your ifolor team.
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I really loved this discovery, I have a lot of photos, and when I saw the Ifolor advertisement, I decided to try it to see the quality of the photos, and I am really very happy and satisfied. I plan to continue developing my photos always with Ifolor as long as the price remains reasonable.
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Reply from ifolor.ch/fr
Dear Ifolor customer, thank you for your review. We are delighted that you have chosen an Ifolor photo product and wish you much enjoyment with your order. Kind regards, your Ifolor team.
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The gym bags turned out very nice
Creating them was a challenge. Thanks to Chat, I managed to make them somehow. An instruction, for example, on how to reduce an illustration/image or use two different font sizes, would be desirable and helpful.
PS: At what temperature can the bags be washed?
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Reply from ifolor.ch
Dear ifolor customer. To further develop as a company, we are grateful for every suggestion from our customers. You are welcome to send us an email with your feedback to service@ifolor.ch. Best regards. Your ifolor team
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Problems
1. I regret that one has to wait for the final order to notice that some images need to be modified (poor quality).
2. I regret not having found the small patterns (of all kinds: sports, animals, nature...) that could be used to fill and improve certain gaps.
3. Sometimes, after switching from German to French, the portal would revert back to German.
You cannot follow the preparation on your site; for 5 days it says "in preparation". Tracking on the portal is perfect.
4. But excellent work and very good quality.
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Reply from ifolor.ch/fr
Dear ifolor customer. Thank you for your feedback. We will gladly review your request and contact you subsequently by email. Best regards. Your ifolor team
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Printing and shipping would have earned five stars. Super fast processing and excellent execution of everything.\nThe markdown was only due to the handling on the website. Neither online nor with the app was it possible to create cards satisfactorily, or only on the second attempt was the result as expected. The font sizes do not match conventional measurements. And the preview is not reliable.\nSo creating cards is difficult, the rest was great.
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Reply from ifolor.de
Dear ifolor customer. Thank you for your review. We wish you much joy with your order. We'd like to thank you for your feedback and will pass it on to the relevant department. Kind regards, your ifolor team\n
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Very good quality
I am very satisfied with the result of the square greeting cards.\nHowever, I was a bit confused that the projects made in the app are not found in the customer file/projects on the laptop. Also, the templates from the app are not the same, which makes it a bit tedious. I finally designed everything on the iPhone because I liked the template better there.
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Reply from ifolor.ch
Dear ifolor customer. Thank you for taking the time to leave a review. We wish you much joy with your photo product. Kind regards, your ifolor team.\n
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For the first time, I created a photo card on my own.
I am a person who isn't proficient with PCs but I managed to do it alone, which means it’s not complicated for them to set up.
In the end, I was proud of myself!
The service is great, and the order arrived in a short time.
Thanks a lot to the ifolor team.
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Reply from ifolor.ch
Dear ifolor customer. Thank you for taking the time to leave a review. We wish you much joy with your photo product. Kind regards, your ifolor team.
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I remind you that when paying the last QR invoice the following message always appears from my bank: "Invoices with addresses in an unstructured format will no longer be processed after 09/30/2026!"
Dossier in process with you CAS 1988305 - CRM 00960846021
Sincerely
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Reply from ifolor.ch/fr
Dear ifolor customer. For us to continue to grow as a company, we are happy to receive suggestions from our customers. Please feel free to send us an email with your feedback to service@ifolor.ch. Best regards. Your ifolor team
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I particularly liked the implementation of my images in the panoramic calendar.
The hints on design possibilities could still be placed better, it is always a relatively long search until you have figured everything out
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Reply from ifolor.at
Dear ifolor customer. Thank you very much for your review. We wish you much joy with your order. We would like to thank you for your suggestion and will forward it to the appropriate department. Kind regards, your ifolor team
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For several years I've been using your entity. Always very satisfied. I think you could reintroduce the photos where you can fold a border, or reinstate icons like flip-flops, shells, glasses, they were nice but we don't have them anymore in the options to put on the pages.
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Reply from ifolor.ch/fr
Dear ifolor customer. Thank you for your review. We wish you much enjoyment with your order. We are pleased to thank you for your suggestion and will forward it to the relevant department. Sincerely, your ifolor team
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Everything TOP - except:\nFor many years I have been using ifolor repeatedly. This time - from the first program launch to the finished book 2 weeks later - I was "terrorized" with ifolor advertising. I actually considered stepping back. Yes, it's business, but it's also incredibly annoying for satisfied and active customers.
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Reply from ifolor.ch
Dear ifolor customer. Thank you for your review. We wish you much joy with your order. We would like to thank you for your suggestion and will forward it to the relevant department. Best regards, your ifolor team\n
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Photo in wooden frame
Firstly, faster than I had imagined, the perfectly enlarged and printed photograph, as thirdly requested, was provided with a white passe-partout and fourthly a beautiful wooden frame, was delivered by post! Thank you!
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Reply from ifolor.ch
Dear ifolor Customer. Thank you very much for your review. We are pleased that you have chosen a photo product from ifolor and wish you much joy with your order. Best regards, your ifolor team.
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good print and nice quality
fast delivery and good print, nice quality (mouse pad). A preview would still be nice, so that the proportions of the different photos and texts are clearer. Because the "non-bold" text is almost unreadable on the pink background in my chosen size. The pink background "in real life" I like much better, as it is not so bright pink, but rather a bit purple.
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Reply from ifolor.ch
Dear ifolor customer. Thank you for your review. We wish you much joy with your order. We would like to thank you for your suggestion and will forward it to the appropriate department. Kind regards, your ifolor team
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Not easy to order; going back to add photos is tricky and there have also been some years where I lost my order, and it's very, very annoying.
And I would also like to correct one thing.
I have 2 email addresses; so please take that into account.
1: a.kappeyne@gmail.com and the 2nd is kappeyneanne@gmail.com
And it's still me.
And when I wanted to order, it was very complicated because access was denied, and that; it makes one really angry and is stressful, as if my email address was being refused.
And to simplify a bit; could one define the size of each photo right from the beginning? And not return to the order screen each time???
Thank you for reading me and see you soon for an "easy" order…. Best regards.
Anne Kappeyne
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Reply from ifolor.ch/fr
Dear Ifolor customer, for your next order, we recommend downloading our free software and designing your photo product there. The software offers more personalized design options. We will gladly pass your suggestion on to the relevant service. Best regards, your ifolor team.
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Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Rating for ifolor.ch/en
4.68
Excellent870 reviews
since May 6, 2014
Contact
- +41716865454
- www.ifolor.ch/en
- service@ifolor.ch
- Kreuzlingen, CHE
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