Review summary
Some customers praise the high quality of products and, in a few cases, fast delivery. However, many customers report issues such as delayed, missing, or poorly communicated deliveries, as well as poor communication or lack of updates from customer support. There are also mixed opinions on product quality, with some perceiving the items as overpriced or disappointing.
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How Trusted Shops prevents fake reviewsReviewsen.metallbude.de
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This is the second time I order from this company and the first time around I didn’t receive my order, but instead got sent two random deckchair cushions from another brand and this time I got sent the wrong items!
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I haven´t received the item yet and you are not answering my emails
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Attempted delivery without warning. Products not received since it was impossible to arrange re-delivery - no follow up from 2 calls to customer service and emails.
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Three weeks to confirm the order, poor customer service with answers every lot of days, and one month and a half later I’m still waiting my order, taking into account delivery time was two weeks ago. Not recommended at all
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I'm still waiting for my delivery
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I have no details when my order will arrive.
Therefor O can only rate my experience so far which is not brilliant.