Bergfreunde.eu- Logo - reviews

Bergfreunde.eu
Reviews:

3,912 reviews in the last 12 months28,401 total reviews  

4.83
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Aug 29, 2017
The Trustmark indicates trustworthy online retailers.
Bergfreunde.eu fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Jun 30, 2023
 Verified review
The ordering experience was easy. The product arrived within the estimated time given. (Delivery to Ireland took 7 days). The package arrived safe and secure. The product that arrived was correct, exactly as described and in pristine condition. This is the second product I ordered from Berg Freunde and I am a very satisfied customer. To be picky, the only downside was with the delivery service, they did not seem to regularly update the tracking page so when the package arrived I was not expecting it and therefore may not have been available to take delivery.

Top negative review

Jan 30, 2023
 Verified review
one star ⭐ is to much already. firstly they did not place my phone no. on the parcel; i had to locate the parcel to drive over there and pay few bucks to get it, because was on the way back to bergfrende guys. 2ndly, the products were not properly displayed regarding size. In my case, i have purchased a cap which was kids size! the other produc was a Scott bike shorts, ad i have from some years now an old one, but this new one was way to large. I had unfortunately to pay money to get rid of bergfrende careless unpro operations they do! hopefully not with everybody; i have learn and ticket for to that was 9,95€uro. Apologies or discount No! no need for that. Disappointed -that is that period.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Bergfreunde.eu

Sort by  
Latest first
(244)
(48)
Reset
12 hours ago
 Verified review
Report review
16 hours ago
 Verified review
Report review
19 hours ago
 Verified review
Report review
19 hours ago
 Verified review
Report review
Answer by Bergfreunde.eu
15 hours ago
Hello and thank you for the rating! Unfortunately, there is no information or reason listed together with your rating. We are pleased at any time to hear about your wishes and suggestions! Kind regards, Alpinetrek.co.uk
2 days ago
 Verified review
Bit slow delivering, but itis that season...
Report review
5 days ago
 Verified review
Everything arrived as described. Box left unattended outside my front door in the rain. I had to wait longer than usual for delievery.
Report review
5 days ago
 Verified review
Report review
7 days ago
 Verified review
Report review
12 days ago
 Verified review
Fast delivery. Expensive return policy
Report review
13 days ago
 Verified review
Report review
Nov 25, 2023
 Verified review
Report review
Nov 24, 2023
 Verified review
i cannot pay or regster billing address from Serbia. Shame
Report review
Nov 20, 2023
 Verified review
Report review
Answer by Bergfreunde.eu
3 days ago
Hello and thank you for your rating! We are very sorry that we could not convince you of our service! Unfortunately, there were massive delays in shipping within the EU and accordingly a high volume for us. Sorry that you had to wait longer for an email reply. Best regards, Bergfreunde.eu
Nov 19, 2023
 Verified review
Report review
Nov 13, 2023
 Verified review

4stars

Until now as i will see they good didn’t have my order yet
Report review
Nov 3, 2023
 Verified review
Report review
GU
Gorazd U.
Jesenice
Nov 2, 2023
 Verified review
/
Report review
Oct 31, 2023
 Verified review
Report review
Oct 30, 2023
 Verified review
I bought a pair of Hoka Speed goat 5 boots, which were €150 in black/red colour, because they are €170 in black. Same products are €130 from Alltricks in all colours but they did not have my size. Your site is good but you need to be more competitive.
Report review
Oct 26, 2023
 Verified review
Report review