Bergfreunde.euReviews:
2,165 reviews in the last 12 months30,229 total reviews
Excellent
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Most relevant positive review
Apr 14, 2024
Verified review
Have purchased hiking & camping gear over several years. Order status & communication is good. Delivery within Ireland takes a little longer but that is likely local courier/postal service issue. Goods always arrive well packed and products always as ordered. For this reason happy to wait a day or two longer for peace of mind. Have found prices to be pretty competitive and free delivery over certain price.
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RD
Ralph D.
Ireland
Most relevant negative review
Jul 11, 2024
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Awful, really awful, they promise fast delivery before they take your payment. Then they take your payment and this all changes, then they email to say it's delayed and dont give any more information. Then when you phone customer service they hang up the phone on you, then when you email customer service they say it will take 4 days to respond. I will now report this transaction to my credit card company as I feel like I've just been robbed.
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Reviews for Bergfreunde.eu
VC
Valentin C.
Bukarest, Rumaenien
Jun 2, 2024
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Easy to use website, pretty good choice of products. Quicker delivery would qualify them for 5 stars.
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May 31, 2024
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May 29, 2024
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I am not very computer literate , I have just enough knowledge to get by day by day. Thanking you for your help and I look forward to receiving my boots. peace of mind that you a secure company and can be contacted if needed. I look forward to getting in touch in the future.
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May 28, 2024
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OK, but shipping could be faster
Product OK, but shipping was lagging. Much slower than expected.
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May 23, 2024
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Overall the booking was easy.
Overall the booking was easy, the follow up was very good and informative .My only problem was the delivery time.
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May 20, 2024
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May 20, 2024
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May 20, 2024
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I like the goods and a service, great delivery.
Return should be free of charge, this would turn the service to the next level.
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May 17, 2024
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May 14, 2024
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Delivery time could/should be better. It took a whole week to prepare package for delivery. Courier was fast, but packaging was slow.
Goods just like described.
I must say that “find your size” feature works perfect!!!
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May 13, 2024
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May 10, 2024
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May 10, 2024
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May 9, 2024
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Ok
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May 9, 2024
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You are great , but I give you only five stars because of your romanian shipping partner Cargus.They have terrible services,if we can name it so..For two days they send me messages announcing the delivery,than never arrives the parcel.Please,change the shipping company
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May 9, 2024
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May 8, 2024
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May 6, 2024
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May 4, 2024
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May 1, 2024
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