Bergfreunde.eu- Logo - reviews

Bergfreunde.eu
Reviews:

3,912 reviews in the last 12 months28,401 total reviews  

4.83
Excellent

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Valid

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Certified since: Aug 29, 2017
The Trustmark indicates trustworthy online retailers.
Bergfreunde.eu fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Jun 30, 2023
 Verified review
The ordering experience was easy. The product arrived within the estimated time given. (Delivery to Ireland took 7 days). The package arrived safe and secure. The product that arrived was correct, exactly as described and in pristine condition. This is the second product I ordered from Berg Freunde and I am a very satisfied customer. To be picky, the only downside was with the delivery service, they did not seem to regularly update the tracking page so when the package arrived I was not expecting it and therefore may not have been available to take delivery.

Top negative review

Jan 30, 2023
 Verified review
one star ⭐ is to much already. firstly they did not place my phone no. on the parcel; i had to locate the parcel to drive over there and pay few bucks to get it, because was on the way back to bergfrende guys. 2ndly, the products were not properly displayed regarding size. In my case, i have purchased a cap which was kids size! the other produc was a Scott bike shorts, ad i have from some years now an old one, but this new one was way to large. I had unfortunately to pay money to get rid of bergfrende careless unpro operations they do! hopefully not with everybody; i have learn and ticket for to that was 9,95€uro. Apologies or discount No! no need for that. Disappointed -that is that period.
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Reviews for Bergfreunde.eu

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4 hours ago
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9 hours ago
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Before buying an article I gave got really fast answer on my question about detail of an article. Then it was not difficult to decide to buy it, really great!
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11 hours ago
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customer service, excellent
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12 hours ago
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14 hours ago
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15 hours ago
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RJ
Rafal J.
Krosno
15 hours ago
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Wide range of products, decent prices, fast shipping
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17 hours ago
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GK
George K.
Thessaloniki
17 hours ago
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Extensive inventory, quick shipment, great after sales support. Product reviews from users should include mandatory written text, and not only star rating.
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E*
Eg *.
Kaunas
17 hours ago
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17 hours ago
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17 hours ago
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Answer by Bergfreunde.eu
14 hours ago
Hello and thank you for the rating! Unfortunately, there is no information or reason listed together with your rating. We are pleased at any time to hear about your wishes and suggestions! Kind regards, Alpinetrek.co.uk
17 hours ago
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ΙΑ
ΙΩΑΝΝΗΣ Α.
ΝΕΑ ΠΕΡΑΜΟΣ ΚΑΒΑΛΑΣ
17 hours ago
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17 hours ago
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I like it

very easy to use, nice overview, detailed info
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17 hours ago
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17 hours ago
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18 hours ago
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2 days ago
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Best online shop EVER!!! On time,easy return,great contract! Thank you!
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