janssencosmetics.com/en/Reviews:
37 reviews in the last 12 months460 total reviews
Excellent
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Top positive review
Apr 18, 2024
Verified review
Excellent service and products as always.
Quick + change in delivery, no issues at all.
Lovely free samples + packaged beautifully
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Top negative review
5 days ago
Verified review
Hi! I did not receive the order at my home address. Instead I was offered to pick up my order by myself from the unknown pick-up point. I don't have the car, so I cannot do it. I am afraid that I'll lost the money also. Certainly, I will not make the orders in your company in the future and, of course, I will not recommend do it to other people.
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Reviews for janssencosmetics.com/en/
5 days ago
Verified review
non-fulfillment of the order
Hi! I did not receive the order at my home address. Instead I was offered to pick up my order by myself from the unknown pick-up point. I don't have the car, so I cannot do it. I am afraid that I'll lost the money also. Certainly, I will not make the orders in your company in the future and, of course, I will not recommend do it to other people.
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Answer by janssencosmetics.com/en/
3 days ago
Dear customer,
we are sorry to hear that there was a discrepancy with the delivery of your order. Your shipment will be deposited for you at a UPS access point until May 21st. We will contact you in a separate e-mail with the address of the UPS Access Point so that you can collect your parcel there.
Unfortunately, we have no influence over the UPS delivery process. If you do not collect your shipment by May 21st, it will automatically be returned to us. After receiving the return, we will of course refund you the full purchase price of your order.
For further assistance, please contact us by e-mail at info@janssen-cosmetics.com.
Kind regards
Your team from JANSSEN COSMETICS
7 days ago
Verified review
Very expensive shipping for EU
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Apr 18, 2024
Verified review
5 Star Product and service
Excellent service and products as always.
Quick + change in delivery, no issues at all.
Lovely free samples + packaged beautifully
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Apr 17, 2024
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Mar 28, 2024
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Mar 8, 2024
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The response time
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Mar 7, 2024
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Feb 8, 2024
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All easy and fast
Easy ordering, Quick deliver time
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Feb 3, 2024
Verified review
Great products and delivery time
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Jan 22, 2024
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Jan 21, 2024
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I was told the price is wrong. The distributor in Singapore asked for 100% more claiming the website has a problemz
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Jan 21, 2024
Verified review
Excellent fast delivery service and smooth ordering.
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Jan 14, 2024
Verified review
Good Quality of the Products
Pros: Fast delivery & good products
Cons: Usually you receive a small gift sample, however this time my order was without any :(
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Dec 29, 2023
Verified review
very quickly
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Dec 18, 2023
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Dec 15, 2023
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I like the new updated ingredients and the visible results !
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Nov 27, 2023
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good customer service as well as products
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Nov 21, 2023
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Nov 7, 2023
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Даже швидко та зручно
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Nov 3, 2023
Verified review
Very happy with your service
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