it-market.com powered by Cybertrading GmbHReviews:
131 reviews in the last 12 months243 total reviews
Excellent
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Most relevant positive review
Feb 27, 2024
Verified review
I ordered a Juniper MX960 BP3 chassis with ECM kit but received the chassis version without ECM. But friendly and professional staff arranged complete chassis replacement which is now on its way to me. Overall I can say that errors are happening but since the seller is willing to correct them it's OK for me. . Overall I am recommending this company and I will again buy from them.
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Most relevant negative review
Oct 24, 2023
Verified review
Took more than 3 weeks to receive the order, initially our payment was lost, had to wait again for shipment.
No tracking information received, no invoice yet.
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Reviews for it-market.com powered by Cybertrading GmbH
Jun 13, 2024
Verified review
Très mauvaise expérience, très déçu pour une première expérience.
On ne peut pas vous recommander.
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Answer by it-market.com powered by Cybertrading GmbH
4 days ago
Thank you for taking the time to leave a review. We are sorry to hear about your disappointment with your first experience. Our company prides itself on providing exceptional service and we apologize if we did not meet your expectations this time. We appreciate any feedback as it helps us improve and ensure that our customers have a positive experience with us. We hope to have the opportunity to serve you better in the future.
Nov 9, 2023
Verified review
You send me what I didn’t order. I payed for a router I cannot use.
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Answer by it-market.com powered by Cybertrading GmbH
Nov 10, 2023
Thank you for your feedback. We are sorry to hear that you did not receive the correct item. We will contact you directly to rectify the problem. We apologize for any inconvenience caused and hope that you will give us another chance in the future.