it-market.com powered by Cybertrading GmbHReviews:
125 reviews in the last 12 months207 total reviews
Excellent
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Top positive review
Feb 27, 2024
Verified review
I ordered a Juniper MX960 BP3 chassis with ECM kit but received the chassis version without ECM. But friendly and professional staff arranged complete chassis replacement which is now on its way to me. Overall I can say that errors are happening but since the seller is willing to correct them it's OK for me. . Overall I am recommending this company and I will again buy from them.
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Top negative review
Oct 24, 2023
Verified review
Took more than 3 weeks to receive the order, initially our payment was lost, had to wait again for shipment.
No tracking information received, no invoice yet.
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Reviews for it-market.com powered by Cybertrading GmbH
Feb 21, 2024
Verified review
Professionals!
Cybertrading agent support during the entire purchase process.
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Answer by it-market.com powered by Cybertrading GmbH
Feb 22, 2024
Thank you for taking the time to share your experience with us! We are glad to hear that you had a positive experience with our agent support. Thank you again for your feedback, and we hope to continue serving you in the future.
Feb 15, 2024
Verified review
Great communication, and competitive prices!
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Answer by it-market.com powered by Cybertrading GmbH
Feb 19, 2024
Thank you so much for your positive review!
Feb 6, 2024
Verified review
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Answer by it-market.com powered by Cybertrading GmbH
Feb 7, 2024
Thank you so much for your generous review!
Feb 1, 2024
Verified review
Communication and equipment condition
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Answer by it-market.com powered by Cybertrading GmbH
Feb 1, 2024
Thank you for taking the time to review our services.
Feb 2, 2024
Verified review
Fast and professional service
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Answer by it-market.com powered by Cybertrading GmbH
Feb 2, 2024
Thank you so much for taking the time to leave us this kind review.
Feb 22, 2024
Verified review
Absolutely everything.
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Answer by it-market.com powered by Cybertrading GmbH
Feb 23, 2024
Thank you for the glowing review and for being a valued customer!
Feb 14, 2024
Verified review
easy and good service.
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Answer by it-market.com powered by Cybertrading GmbH
Feb 19, 2024
Thank you so much for your positive review!
Feb 16, 2024
Verified review
Nice job!
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Answer by it-market.com powered by Cybertrading GmbH
Feb 19, 2024
Thank you for taking the time to share your positive feedback about our business.
Jan 30, 2024
Verified review
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Answer by it-market.com powered by Cybertrading GmbH
Jan 30, 2024
Thank you for taking the time to provide your feedback on our services.
Jan 25, 2024
Verified review
german precision very much appreciated.
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Answer by it-market.com powered by Cybertrading GmbH
Jan 26, 2024
Thank you for your positive feedback about our German precision. We strive to be of the utmost quality and fidelity in our services and are glad that you appreciate the hard work we put into our products. Thank you again for your kind words.
Jan 17, 2024
Verified review
kindness and competence
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Answer by it-market.com powered by Cybertrading GmbH
Jan 18, 2024
Thank you very much for your kind words! We truly appreciate your positive feedback.
Jan 17, 2024
Verified review
TOP
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Answer by it-market.com powered by Cybertrading GmbH
Jan 18, 2024
Thank you for your valued feedback!
Jan 23, 2024
Verified review
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Answer by it-market.com powered by Cybertrading GmbH
Jan 23, 2024
We value your feedback and look forward to serving you again in the future.
Jan 17, 2024
Verified review
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Answer by it-market.com powered by Cybertrading GmbH
Jan 18, 2024
Thank you for your generous review!
Jan 17, 2024
Verified review
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Answer by it-market.com powered by Cybertrading GmbH
Jan 18, 2024
Thank you for taking the time to provide us with your feedback.
Jan 17, 2024
Verified review
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Answer by it-market.com powered by Cybertrading GmbH
Jan 18, 2024
Thank you for your valued feedback.
Jan 17, 2024
Verified review
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Answer by it-market.com powered by Cybertrading GmbH
Jan 18, 2024
Thank you so much for taking the time to leave a review. We are so happy to hear that you had a great experience with us, and we appreciate your positive feedback.
Jan 19, 2024
Verified review
I have ordered 3 brand new switches but I have received 2 new switches and one used without genuine accesorries. This is unacceptable, your sales team doesnt seems to be concerned about it. Missing parts has been send in another package but those was used with scratches and they was not genuine, and still missing some parts. Also I'M NOT ABLE TO RE-SELL IT AS BRAND NEW. I must say that, after purchase your services are low, and I think you are selling little used/outlet devices as new.
I will never come back for other purchases, and I dont have time for long conversations and reclamations processes. In my career I have ordered many Aruba switches and never got so old firmwares and open boxes are unacceptable. Attached picture is: on top what I got in the package and on bottom - genuine Aruba accesorries. I will also give you an comment on google to warn other buyers on what you are selling.
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Nov 6, 2023
Verified review
Have had quick and satisfying answers, received offer and request of payment via credit card by email, device delivered within two days.
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Answer by it-market.com powered by Cybertrading GmbH
Nov 7, 2023
Thank you for taking the time to share your experience with us. We are so glad you had a quick and satisfactory experience with us. We value your trust in our services and wanted to make sure we met your expectations. Thank you again for your feedback!
Sep 25, 2023
Verified review
Un service réactif et de qualité avec une excellente communication. Au plaisir de passer de nouveau commande chez vous ! :-)
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Answer by it-market.com powered by Cybertrading GmbH
Sep 27, 2023
Thank you so much for your positive review. We are thrilled to hear that you had a good experience with us and appreciate your kind words about our service, quality, and communication.
Best regards
Cybertrading Team