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Review summary
Customers frequently highlight the fast and timely delivery, competitive or low prices, and general satisfaction with the quality and condition of received products. The ordering process and website usability are also commonly described as easy and convenient. Most customers are satisfied with support and problem resolution, and packaging is generally seen as secure and protective. A few customers noted delays or issues with local couriers. Some also cited difficulties with communication or returns, and there were mentions of excess packaging.
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How Trusted Shops prevents fake reviewsReviewsbike-mailorder.com/en
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I was having issues getting the chain ring I needed saw the product on mail order,
Part ordered turned up in good time
Also thought the price for the part and carriage was ok.
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You have to provide the phone number somewhere on the package for Bulgaria, I know GDPR and all that nonsense, but the couriers here have very hard time delivering stuff if there is no phone. I got my package just because I know the girl in the office. If I didn't know her they would have to return the package. Thank you!
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Great experience
Bought the Fox BNKR helmet for the lowest price possible I could found at that moment, due to black friday/cyber monday, but discounts still continues, even on 26 Fox gear. Took aprox 8-9 days till I get it, but it was worth the wait. Definitely will buy something in future.
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honestly for me a top online store. very fast shipping of the package, unfortunately the product did not fit the bike and they arranged a return and refund without any complaints. I really recommend it!
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Szybko i sprawnie. Polecam!
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The package arrived on time and very quickly, only issue it didn’t fit so need to figure how to return it.
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Excellent all round.
Quality of bike wheel is excellent and the postage, packaging and tracking to the UK from Germany was also excellent. Cannot fault. Thank you.
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Helpline seems to be all bu t non-existent.
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B201AA NItto silver
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A perfect seller and a very smooth transaction!
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