KENNEL & SCHMENGER Schuhmanufaktur
Reviews:

14,146 total reviews across 2 markets 2,852 reviews in the last 12 months

4.89

Excellent

14,146 total reviews across 2 markets2,852 reviews in the last 12 months
5
92 %
4
6 %
3
1 %
2
< 1 %
1
< 1 %

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Review summary

Customers frequently praise the high quality, craftsmanship, and durability of the shoes. Many highlight the comfort, especially for long wear and problematic feet. The stylish, fashionable, and unique designs, along with a wide range of colors and trend-conscious models, are widely appreciated. Fit and sizing options, especially half sizes and ranges for larger feet, receive positive feedback. Customer service is generally considered helpful, with easy returns and fast refunds, and most customers are pleased with the fast and reliable delivery. While many find the shoes expensive, they often feel the quality justifies the price. Some customers note recent declines in quality control. Discomfort is reported in certain models, and there are issues with shoes running small, narrow, or with inconsistent sizing. A handful of customers experience problems with communication or the returns process. Delays, high shipping costs, or occasional packaging issues are also mentioned. Concerns are raised about increasing prices and shipping costs, as well as the need for more variety, better availability, and a broader selection in certain sizes and styles.

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ReviewsKENNEL & SCHMENGER Schuhmanufaktur

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pauline p.
3 Reviews
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Company Philosophy

I have to start with a little story... I ordered silver sneakers from Zumnorde for New Year's Eve. They came with white laces... looked silly... I called you to ask if you might have silver laces in stock. A lovely lady said no, that was not intended. But then she said, "I'll take a look..." She found a shoebox with "stuff" in it, including two pairs of silver laces. "I'll send them to you without comment." Thank you, thank you... New Year's Eve was saved. That's your company philosophy... great. Your satisfied customer, Ingrid Padberg
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Community member 
3 Reviews
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I have been a customer of the shoe manufacturer for years and I really enjoy wearing their shoes. They are durable, have a great fit, and offer high comfort for my slightly problematic foot. As an insole wearer, it is particularly important to me that my insoles fit well into the shoes – this is easily possible with most sneakers. I have even bought a pair of open shoes and am surprised that I can wear them comfortably even without insoles. Completely satisfied and highly recommendable!
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Community member 
1 Reviews
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- Super Shoes - keep it up!!!!

- there are many shoes in size 43 and the shoes still look great in that size - the shoes have a narrow fit - very great for me - timeless colors - awesome!!! - some models are adapted to trends but often also timeless - super!!! - I almost only buy shoes from Kennel and Schmenger - I wear the shoes for years and they still look great after years - very good quality - I often get compliments on my shoes - please have nice sandals in dark brown and cognac next summer - flat lace-up shoes and loafers in black would be great (simple and timeless)
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Community member 
1 Reviews
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As always, excellent!

Unfortunately, the Kennel & Schmenger shop in my hometown has closed. I had previously bought several shoes there and was never disappointed. That's why I dared to order from the online shop and was not disappointed here either. My new sandals are beautiful and fit very well. I'm happy with them!
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Community member 
1 Reviews
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Puts a smile 😃 on your face when wearing. First-class workmanship. Thank you.

Hello, dear team, I am very satisfied with the shoes. I have never had shoes as well-crafted as yours. Thank you very much and I would be delighted if you could send me your current catalog regularly. Best regards from Annette Richter from Niddatal-Kaichen Annette.Richter4545a@web.de
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Community member 
1 Reviews
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High-Quality Shoes – Very Satisfied

Very good craftsmanship and high-quality materials. The shoes are comfortable, fit very well, and impress with their timeless design. The quality also makes a very good impression. Overall, I am very satisfied with the purchase and am glad to have been able to get the shoes online.
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Community member 
1 Reviews
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LOVE, Color: butter/ Gold

This summery sandal fits perfectly and has a comfortable footbed. It is made of very good, soft leather, and the combination with the golden studs gives the sandal a special, chic style, easy to combine with sporty and also more elegant clothing. Very good service from ordering to quick delivery! Thank you very much!
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Community member 
1 Reviews
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32 years ago I was already selling Kennel & Schmenger shoes. Even back then, a top shoe as well as excellent lasts! Somehow disappeared from the scene and now better than ever🥰!! I would like several models but the price is not for the faint-hearted. Justified but a bit expensive. Good luck 🍀! I love your slippers 😉❤️
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I was very pleased that my desired shoes eventually went on sale and, after ordering, were here by the day after next. Beautiful sandals! Unfortunately, they were a bit too tight for my swollen summer feet. But the return process worked perfectly! Thank you very much - I am still happy to be your customer.
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Community member 
1 Reviews
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There is not enough variety of products. There are no really good models for the party to wear, such as various heels and shapes. But the production of similar models like sneakers, boots, ballerinas has continued from year to year. At the same time, there were successful and comfortable models like stepped leather ballerinas, but their production had been stopped instead of continuing. The availability of big sizes and colors is very limited. I think you need to attract more designers with creative ideas to meet the various existing demands of different groups of customers (age and requirements) to elevate the brand to higher standards and reputation among the leading shoe producers from various countries.
Community member 
15 Reviews
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I am always amazed by the great shoes. They are not cheap, but just wonderful. The price is justified for me. I used to buy them at Leonardo in Koblenz. Now that I am home, I enjoy ordering them. Everything from online to delivery is great. I will continue ordering in the future.
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Community member 
2 Reviews
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I find the delivery costs very inappropriate!

I find the delivery costs very unreasonable because the order value is very high with every purchase. Other suppliers offer free delivery with an order value of 100 €, for example. It feels strange every time I order, as I am a very good customer who regularly orders shoes online from you. I really like the quality and that I can easily order the size online, and I always know that the shoes will fit me. That's why you remain one of my favorite brands to this day.
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Community member 
1 Reviews
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I appreciate your follow-up. I still need to wear them longer, but I forgot to do so.\nI will wear them on Sunday for a bit longer. When I tried them on, I found them very comfortable. I suffer from hammer toes and a bunion.\nThank you
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Community member 
3 Reviews
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Super good leather, very good fit. I have been wearing KS shoes for over 15 years and am always delighted and satisfied.\nAlthough it is now a proud price, it is worth it. You enjoy it for many years and your feet don't hurt 😊
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Marina B.
8 Reviews
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Highly recommended

I love the shoes from Kennel and Schmenger because the models always match the current fashion trends (but also many are timeless), are high quality, and come in great designs/colors. I generally wear shoe size 44, but size 43 from Kennel and Schmenger also fits me well with a little eye for detail. The prices are, of course, not exactly a bargain, but you are compensated with truly great shoes. The delivery times, payment options, and potential refunds are very positive, as is the competent and friendly customer service. The only thing I would wish for is a broader selection in sizes 43 and especially 44. Additionally, I often find that my desired models in size 43 are quickly out of stock and often no longer available. Overall, thumbs up!!!
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Community member 
2 Reviews
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Slip Mary Janes Black

So far, quality and comfort were excellent, but the Mary Janes 'Jacy' in black are quite hard and uncomfortable. The buckle is not padded, the shoe pinches at that spot and at the heel and chafes the feet sore despite wearing stockings. This is something I've never experienced; I already own almost 10 pairs from your brand. Otherwise, I love your shoes, especially since they are offered in size 43.
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Community member 
2 Reviews
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I really have countless shoes from K&S, have been a customer for many years, and have always been impressed with the fit, craftsmanship, and extreme durability (with proper care). Unfortunately, I have been noticing more and more frequently, for about the last 3 years, that the quality is no longer what it used to be. This is frustrating given the prices and increasingly tempts me to switch to other brands. Recently, Paul Green convinced me with significantly higher quality craftsmanship and a much better price/performance ratio. For example, with my last order from K&S, the seams on the sneakers were not sewn properly (unfortunately, this happens often, so I have had to reorder the same model multiple times until it was flawless), the leather was cut and sewn unevenly, resulting in annoying protrusions, and increasingly the leather and soles (the soles have become worse, needing to go to the cobbler much faster than before) were not well connected. Somehow disappointing and really a shame because I still really appreciate and like the designs, etc. I will continue to keep an eye on it and hope that it is just a phase and the quality will match the price level again.
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Community member 
7 Reviews
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My order was processed very quickly and arrived at my place. I am very satisfied with the ordered sandals. They are made from pleasant natural material, very well and precisely crafted, and comfortable. Thank you very much for this beautiful and fashionable handcrafted quality product!
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Community member 
3 Reviews
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My normal shoe size is 38... I had to order again in 39 because 38.5 did not fit me. I had to pay double shipping fees... it's not nice! Please note that they run small... The quality and design of the shoes are very good👍
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Community member 
1 Reviews
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Very comfortable and high-quality ballerinas. I had several models that lasted about 10 years. I especially like those with the elastic holding the heel. They are soft and very comfortable. I'm waiting for new black models :)
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Local score

5.00
Excellent
1 total reviews1 reviews in the last 12 months

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KENNEL & SCHMENGER Schuhmanufaktur

Kennel & Schmenger – Official Online Store – Shoes & Bags to Suit Every Style and Every Occasion The current Fall | Winter collection features the same unmistakable signature style as in previous sea...

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