Allergy Test AustraliaReviews:
230 reviews in the last 12 months847 total reviews
Good
Top positive review
Jul 5, 2023
Verified review
The answers were very prompt and they sent through exactly what I was asking for.
Thank you for the great service.
Rebecca
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Top negative review
Feb 19, 2024
Verified review
So far extremely disappointed. Posted my sample back on 23/01 and still nothing. The way it’s advertised makes you believe it will be a very quick process but a month later and still no results. I know you can’t control the shipping times but I was lead to believe this was an Australia company and worst case it would take a week for you to get my sample, but it appears now that they are actually sent overseas.
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Reviews for Allergy Test Australia
Mar 16, 2024
Verified review
Have not received my results yet so can't give any more than 1 star
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Mar 21, 2024
Verified review
I paid for express weeks ago and have still not received results
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Mar 29, 2024
Verified review
Ordered my tests but have never received them. Very unhappy.
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Mar 20, 2024
Verified review
AT-AU-66646-1 Food Sensitivity Test Plus still not received.
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Apr 1, 2024
Verified review
Still waiting for it to arrive its been 10 weeks now
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Mar 20, 2024
Verified review
No results received and no response to my email
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Mar 12, 2024
Verified review
Actually send the tests I paid for months ago!
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Mar 20, 2024
Verified review
I still have not received my results yet
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Mar 24, 2024
Verified review
Never did get my results
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Mar 30, 2024
Verified review
Have not received my kit
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Apr 7, 2024
Verified review
Poor delivery
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Mar 11, 2024
Verified review
No results
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Mar 11, 2024
Verified review
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Feb 19, 2024
Verified review
So far extremely disappointed. Posted my sample back on 23/01 and still nothing. The way it’s advertised makes you believe it will be a very quick process but a month later and still no results. I know you can’t control the shipping times but I was lead to believe this was an Australia company and worst case it would take a week for you to get my sample, but it appears now that they are actually sent overseas.
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Feb 23, 2024
Verified review
Scam, scam
No products delivered.
No communication
Sent numerous emails,chat, no reply
Phone lines disconnected
Do not order as it is a scam company
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Mar 8, 2024
Verified review
No customer service after I was given an incorrect address to send the sample. Staff could not care less. Very sad.
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Feb 21, 2024
Verified review
Disappointing
After purchase the test took so long to arrive I had to check tracking information to see where it was. The test itself was easy to use. I have posted back the sample and not heard anything since. No results, no email to indicate the sample has been received. I can not recommend this test to anyone.
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Feb 18, 2024
Verified review
I never received my order. Perhaps provide updates on processing and fulfilment. Now I need to check if my card has been charged.
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Feb 14, 2024
Verified review
Nothing received after mailing 4 weeks ago. Zero communication. Phone number unmanned. If I could give zero stars I would.
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Answer by Allergy Test Australia
Feb 28, 2024
Hi, thank you for your review.
I am very sorry to hear that your sample was delayed in reaching our lab.
I can see your samples arrived at our lab Thursday 15th February and the results emailed Monday 19th February.
While mail delays are out of our control, we understand how frustrating and inconvenient these can be.
Would you consider updating your review to reflect the quick turnaround time by our lab once we received your sample?
Donna
Customer Service Manager
Feb 15, 2024
Verified review
Sent sample away 2 weeks ago. No word about them receiving this. Beginning to think this is a con.
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Answer by Allergy Test Australia
Feb 28, 2024
Hi, thank you for your review.
I am very sorry to hear that your sample was delayed in reaching our lab.
I can see your samples arrived at our lab 20th February and the results emailed 22nd February.
While mail delays are out of our control, we understand how frustrating and inconvenient these can be.
Would you consider updating your review to reflect the quick turnaround time by our lab once we received your sample?
Donna
Customer Service Manager