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Allergy Test Australia
Reviews:

230 reviews in the last 12 months847 total reviews  

3.53
Good
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Top positive review

Jul 5, 2023
 Verified review
The answers were very prompt and they sent through exactly what I was asking for. Thank you for the great service. Rebecca
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Top negative review

Feb 19, 2024
 Verified review
So far extremely disappointed. Posted my sample back on 23/01 and still nothing. The way it’s advertised makes you believe it will be a very quick process but a month later and still no results. I know you can’t control the shipping times but I was lead to believe this was an Australia company and worst case it would take a week for you to get my sample, but it appears now that they are actually sent overseas.
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Reviews for Allergy Test Australia

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Aug 25, 2023
 Verified review
Amazing customer service and such informative, detailed tests. Definately recommend
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Answer by Allergy Test Australia
Sep 11, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 21, 2023
 Verified review
Just been able to feel in a few more items to avoid in the hope of better health .
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Answer by Allergy Test Australia
May 24, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Dec 29, 2023
 Verified review
Online chat- prompt answer, dealt with my query immediately and solved my problem
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Answer by Allergy Test Australia
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Nov 28, 2023
 Verified review
I had my question answered on the chat instantly. Heather was lovely and helpful.
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Answer by Allergy Test Australia
Nov 30, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jan 4, 2024
 Verified review

I liked the avalability of roducts and…

I liked the availability of products and the ease of ordering these products.
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Answer by Allergy Test Australia
Jan 24, 2024
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Oct 26, 2023
 Verified review
I wish you would include more things in your intolerance test such as spices.
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Answer by Allergy Test Australia
Oct 30, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Your suggestion will be passed on our management. Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Lucie Customer Service
Nov 6, 2023
 Verified review

Quick and helpful

I added the wrong address, Heather was very prompt to correct this for me.
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Answer by Allergy Test Australia
Nov 6, 2023
Thank you so much for reaching out and giving us five stars, Darby! ⭐⭐⭐⭐⭐ We are very proud of our LiveChat team, so we will pass this on to Heather straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Dec 19, 2023
 Verified review

Hemoglobin Test Kit

Every home should have one. The after service and support is exceptional
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Answer by Allergy Test Australia
Dec 29, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jul 21, 2023
 Verified review
Very prompt service. My question was answered straight away. Thank you
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Answer by Allergy Test Australia
Jul 24, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jun 17, 2023
 Verified review
Excellent customer service, friendly and quick to resolve my query
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Answer by Allergy Test Australia
Jun 30, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 23, 2023
 Verified review
I feel so much better after following the diet recommendations :)
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Answer by Allergy Test Australia
May 24, 2023
Thank you so much for the 5-stars! :-) ⭐⭐⭐⭐⭐ We are very happy that the testing has helped you to feel so much better! We’re very proud of our testing and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 7, 2023
 Verified review
Heather was wonderful. Very effecient and very knowledgeable.
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Answer by Allergy Test Australia
Aug 9, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have, and we're happy to hear Heather was able to assist you! Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 24, 2023
 Verified review
Check all tests are included in the package that are ordered
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Answer by Allergy Test Australia
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Oct 9, 2023
 Verified review
The team on the live chat are amazing and easy to work with
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Answer by Allergy Test Australia
Oct 17, 2023
Thank you so much for reaching out and giving us five stars, Lucy! ⭐⭐⭐⭐⭐ We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 19, 2023
 Verified review
I used live chat system and the person was very helpful!
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Answer by Allergy Test Australia
Sep 11, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Oct 14, 2023
 Verified review
Alex is wonderful he is very helpful and understanding
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Answer by Allergy Test Australia
Oct 17, 2023
Hi Nicole, thank you so much for reaching out and giving us five stars! ⭐⭐⭐⭐⭐ We are very proud of our LiveChat team, so we will pass this on to Alex right away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Oct 11, 2023
 Verified review
Heather was straight forward and answered my question
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Answer by Allergy Test Australia
Oct 17, 2023
Thank you so much for reaching out and giving us five stars, Deb! ⭐⭐⭐⭐⭐ We are very proud of our LiveChat team, so we will pass this on to Heather straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Oct 9, 2023
 Verified review
Heather was very helpful and resolved my query today.
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Answer by Allergy Test Australia
Oct 17, 2023
Hi Nic, thank you so much for the 5-star review! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our customer service team and we will pass your feedback to Heather right away! Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 23, 2023
 Verified review
Great customer service, very responsive and helpful
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Answer by Allergy Test Australia
May 24, 2023
⭐⭐⭐⭐⭐ Thank you so much for the five-star review, Kerryn; we're very proud of our customer service team and our 24/7 LiveChat team, who can help you to get any issues rectified quickly, as well as ensure your results make a bit of change in your life! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Nov 7, 2023
 Verified review
Fast response to the chat and very helpful staff
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Answer by Allergy Test Australia
Nov 11, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Lucie Customer Service