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Allergy Test Australia
Reviews:

228 reviews in the last 12 months844 total reviews  

3.56
Good
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Top positive review

Jul 5, 2023
 Verified review
The answers were very prompt and they sent through exactly what I was asking for. Thank you for the great service. Rebecca
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Top negative review

Feb 19, 2024
 Verified review
So far extremely disappointed. Posted my sample back on 23/01 and still nothing. The way it’s advertised makes you believe it will be a very quick process but a month later and still no results. I know you can’t control the shipping times but I was lead to believe this was an Australia company and worst case it would take a week for you to get my sample, but it appears now that they are actually sent overseas.
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Reviews for Allergy Test Australia

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Latest first
May 23, 2023
 Verified review
I feel so much better after following the diet recommendations :)
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Answer by Allergy Test Australia
May 24, 2023
Thank you so much for the 5-stars! :-) ⭐⭐⭐⭐⭐ We are very happy that the testing has helped you to feel so much better! We’re very proud of our testing and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 23, 2023
 Verified review
Great customer service, very responsive and helpful
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Answer by Allergy Test Australia
May 24, 2023
⭐⭐⭐⭐⭐ Thank you so much for the five-star review, Kerryn; we're very proud of our customer service team and our 24/7 LiveChat team, who can help you to get any issues rectified quickly, as well as ensure your results make a bit of change in your life! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 22, 2023
 Verified review

Happy with overall service and tests

Slow to dispatch and receive sample kit. Results slower than advertised but overall happy with analyses and service.
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Answer by Allergy Test Australia
May 24, 2023
Hi Stan, thank you for your review. We are very happy to hear you're pleased with the testing and service received. We are very sorry your test kit was delayed in transit on its way to you. Our lab audit trail shows your sample was received Friday 21st April and your test results were emailed Wednesday 26th April. if you have any queries or concerns related to your order, please reach out to our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Thanks again for the great review! Donna, Customer Service Manager
May 21, 2023
 Verified review
Just been able to feel in a few more items to avoid in the hope of better health .
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Answer by Allergy Test Australia
May 24, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 20, 2023
 Verified review
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Answer by Allergy Test Australia
May 24, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 18, 2023
 Verified review
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Answer by Allergy Test Australia
May 19, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns related to your order, please reach out to our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
May 13, 2023
 Verified review

Good service

It came quickly, the results took awhile but im saying that when they came it was informative
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Answer by Allergy Test Australia
May 15, 2023
Thank you so much for reaching out and reviewing your experience! ⭐⭐⭐⭐⭐ We’re so proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 8, 2023
 Verified review
The results weren't very useful, and have contradicted some data I have received from GP's and dermatologists regarding issues I am having.
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Answer by Allergy Test Australia
Sep 17, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
May 3, 2023
 Verified review
Came on-line quickly and answered all questions.
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Answer by Allergy Test Australia
May 11, 2023
Thank you so much for reaching out and rating your experience! We’re so proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager