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Allergy Test Australia
Reviews:

228 reviews in the last 12 months844 total reviews  

3.56
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Top positive review

Jul 5, 2023
 Verified review
The answers were very prompt and they sent through exactly what I was asking for. Thank you for the great service. Rebecca
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Top negative review

Feb 19, 2024
 Verified review
So far extremely disappointed. Posted my sample back on 23/01 and still nothing. The way it’s advertised makes you believe it will be a very quick process but a month later and still no results. I know you can’t control the shipping times but I was lead to believe this was an Australia company and worst case it would take a week for you to get my sample, but it appears now that they are actually sent overseas.
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Reviews for Allergy Test Australia

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Latest first
Feb 9, 2024
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Feb 9, 2024
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Feb 8, 2024
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Look it does take longer than expected but you do get the results. They have been very helpful and easy to contact.
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Feb 8, 2024
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All the foods mentioned I don't give my dog.
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Feb 7, 2024
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Feb 7, 2024
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Very interesting report, now I understand why I had effect from certain products that have high percentage
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Feb 7, 2024
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Most of her allergies we had worked out so it was great to get confirmation
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Feb 7, 2024
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Feb 3, 2024
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Quick delivery and easy to use test. Reasonable price. Would buy again.
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Jan 29, 2024
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Jan 29, 2024
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have not received any results seems more than 1 month
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Jan 28, 2024
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Customer service was on top of my needs and answered right away
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Jan 26, 2024
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Jan 26, 2024
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Very impressed with the speed of results
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Jan 26, 2024
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Much cheaper than any of my local labs and tests for more items!
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Jan 22, 2024
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I’mfructose and lactose intollerant

I am fructose and lactose intolerant so your test is wrong
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Answer by Allergy Test Australia
Jan 24, 2024
Hi Barb, thank you for your review. I am very sorry to hear that you are not completely satisfied with the testing. Please be aware that we do not test for fructose or lactose intolerance. Lactose intolerance, despite the name, is not an intolerance (IgG) but rather rather a deficiency in lactase to digest the lactose. In addition to this, we do not test for fructose on our blood intolerance test. As we have resolved your issue, would you please consider amending or removing the review as it contains incorrect information? If you have any questions, please don't hesitate to reach out to info@allergytest.co Donna, Customer Service Manager
Jan 21, 2024
 Verified review
The tests were easy to do but still waiting for results, No notification that tests have been received.
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Answer by Allergy Test Australia
Jan 24, 2024
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 18, 2024
 Verified review

The Chat was clarifying

The Chat was great, but I wasn't aware that when I shipped my sample to the local address in Australia that the sample would then be shipped overseas to the UK tho the primary testing facility which can take 5-21 days. Wondering why I paid extra for a speedy results when in fact its can nec=ver be called speedy. Heather was lovely.
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Answer by Allergy Test Australia
Jan 24, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 17, 2024
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Answer by Allergy Test Australia
Jan 24, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 17, 2024
 Verified review
Happy with my report an how quick the testing was
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Answer by Allergy Test Australia
Jan 24, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager