Allergy Test Australia

Reviews:

Didn't take too long to get results back

I ordered my test many weeks ago, simple instructions, paid my money for the most complete test kit (>$200) and sent back as instructed. I have had to chase the results and still after many weeks do not have my results. I have received many emails asking about my experience for a test i still am yet to receive my results. They then sent me "my results" but inadvertently sent me the results of another patient which is so unprofessional. I am a health care practitioner and have found the experience frustrating and less than ideal. I am over $200 out of pocket and I still do not have my results despite requesting many times. I would like my money back please.

You have not responded to emails, requesting the report that has never been completed. I believe that you are a scam. I paid for a faster process, nothing. Tried ringing your company the phone number doesn’t work.

Tested my son for allergies. His known allergies did not come up but others did. When asked for the 100% money back guarantee if not satisfied they refused to provide it! Waste of time and money

No customer service after I was given an incorrect address to send the sample. Staff could not care less. Very sad.

Everthing is so, so slow. I have now been waiting almost two weeks since posting in my sample. It took some time to receive my sample kit. Also I was billed from a UK (a GB, Leiceste Merchant). Its Allergy test "Australia". Started this process, paid/ordered on 28 Feb. Very disappointed.

Very slow to get received email, inquiry emails and Facebook messages don’t get answered. Feels like a scam. Much dearer than other companies. Didn’t respond to an email about troubleshooting. Multiple people online state the same issues.

Turns out the tests go from NSW to the UK to be tab tested. It took 2 weeks to receive (from a NSW address) so I paid express shipping so send my blood sample back and turns out it’s gone to UK! Allergy test AUSTRALIA NOT

Sent my test back over 2-3 weeks ago and haven’t had any results sent back. I paid for the fast results. Feel I would have been better just going to a doctor.

The App doesn’t work. There is no way to communicate other than the live chat. I still don’t have my results or any confirmation as to where my results are?

I sent my test sample 16 days ago Paid extra $ for fast track results and still waiting Now wondering if it’s a waste of money and not cheap

I havent recieved my results or an answer as to where it's up to, I've emailed multiple times with no response.

We sent in 2 hair samples weeks ago. No communication. We have tried the tracking number with no results.

Didn’t receive all of my items and found communication extremely delayed and poor

Have not received my results yet so can't give any more than 1 star

I paid for express weeks ago and have still not received results