Allergy Test Australia

Reviews:

Slow, poor communication, inaccurate website The test is sent to the UK if you are in Australia - they don’t tell you this. So it takes a LOOOONNNGG time. And then the results weren’t sent through to me - some sort of technical glitch. Nobody contacted me, it was left to me to follow up, then when I did they went “so sorry”. Not sure about the results themselves. They seem interesting, but mostly point to a severe allergic reaction to something they didn’t test for, so not especially helpful. But not their fault. Otherwise the allergies seem accurate to what I already knew. The intolerances are interesting, I will have to see if they are on point. But mostly my bad review is due to the poor information and very delayed service. Should do better.,

The experience was good however I know I am gluten intolerant and nothing showed up. Really disappointed, I thought this test may help change my uncomfortableness. Everything I seem to be in high % I don’t even hardly eat. Waste of money for me…sorry

The allergy test results were for my staffy and the results were not what I expected for example it stated that she is highly allergic to green tea an other stuff that humans are allergic to she is a dog.

The process was easy and the results were great, they validated some of the existing things I had thought. Very comprehensive report, highlights food, non food, vitamin deficiencies and hormone which is awesome. Since getting it back I have started addressing the deficiencies and looking forward to improving my bodies health. The only thing they should make clearer is when you mail your sample, you only have to pay for the domestic mailing. I was a little confused as they kept mentioning international shipping kind of irrelevant as they onsend to their UK lab do you don’t really need to know that other than the UK lab will process the results.

delivery took longer than expected but not the company's fault as they shipped same day. The results came really fast just 2 days after they got my sample. My mum is now also doing the testing because my experience was so good

Most of her allergies we had worked out so it was great to get confirmation

My test came back quite quickly and was an easy process

The Service was slow and not as indicated on the website. Having paid extra for express service to Allergy Test and express mail to return the test. All the documentation was not with the original kit. The "Submission Card was Not Provided" and liasing with Allergy Test. Maybe allow staff to liase with the customer to make a common sense practical solution? It was not clear on the website that the tests were to be conducted in the UK. It was indicative the Test would be done in Australia which would have been a quicker process. On a positive note the results were the same as I received from my own Doctor

I found the report was very limited compared to other food sensitivity tests that I am aware of that are far more comprehensive and specific There were a lot of pages in the report but most of it was general information

The Chat was great, but I wasn't aware that when I shipped my sample to the local address in Australia that the sample would then be shipped overseas to the UK tho the primary testing facility which can take 5-21 days. Wondering why I paid extra for a speedy results when in fact its can nec=ver be called speedy. Heather was lovely.

Very impressed with patience of Heather with my questions. I would have thought I would be given an information sheet re dog samples not human samples etc as it was for me dog. But of course, that isn't Heathers fault.

I loved how prompt and easy it was to get help when I wasn’t able to and wasn’t receiving any password resets

Quick delivery and easy to use test. Reasonable price. Would buy again.

Much cheaper than any of my local labs and tests for more items!

Customer service was on top of my needs and answered right away