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Allergy Test Australia
Reviews:

228 reviews in the last 12 months844 total reviews  

3.56
Good
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Top positive review

Jul 5, 2023
 Verified review
The answers were very prompt and they sent through exactly what I was asking for. Thank you for the great service. Rebecca

Top negative review

Feb 19, 2024
 Verified review
So far extremely disappointed. Posted my sample back on 23/01 and still nothing. The way it’s advertised makes you believe it will be a very quick process but a month later and still no results. I know you can’t control the shipping times but I was lead to believe this was an Australia company and worst case it would take a week for you to get my sample, but it appears now that they are actually sent overseas.
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Reviews for Allergy Test Australia

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Feb 25, 2024
 Verified review

Can’t really judge until I see the results

Can’t really judge until I see the results… Would like to see postage included as I had to go to the post office to buy a 1x postage stamp.
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Feb 24, 2024
 Verified review
The results were quite confusing. For example, it stated my dog was highly sensitive in some types of food & my thoughts was to remove them from her diet where I can. But under nutritional balances it says she is lacking in certain requirements, but they form part of the foods that she has a higher sensitivity to.
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Feb 9, 2024
 Verified review
delivery took longer than expected but not the company's fault as they shipped same day. The results came really fast just 2 days after they got my sample. My mum is now also doing the testing because my experience was so good
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Feb 17, 2024
 Verified review
The one i paid for was to test for 975 ? I expected the results for the lot, not part of
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Feb 7, 2024
 Verified review
Most of her allergies we had worked out so it was great to get confirmation
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Feb 12, 2024
 Verified review
My test came back quite quickly and was an easy process
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Feb 8, 2024
 Verified review
All the foods mentioned I don't give my dog.
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Feb 18, 2024
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Feb 9, 2024
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Feb 9, 2024
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Feb 9, 2024
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Feb 7, 2024
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Feb 7, 2024
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Jan 18, 2024
 Verified review

The Chat was clarifying

The Chat was great, but I wasn't aware that when I shipped my sample to the local address in Australia that the sample would then be shipped overseas to the UK tho the primary testing facility which can take 5-21 days. Wondering why I paid extra for a speedy results when in fact its can nec=ver be called speedy. Heather was lovely.
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Answer by Allergy Test Australia
Jan 24, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 8, 2024
 Verified review
Very impressed with patience of Heather with my questions. I would have thought I would be given an information sheet re dog samples not human samples etc as it was for me dog. But of course, that isn't Heathers fault.
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Answer by Allergy Test Australia
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 15, 2024
 Verified review
I loved how prompt and easy it was to get help when I wasn’t able to and wasn’t receiving any password resets
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Answer by Allergy Test Australia
Jan 24, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Feb 3, 2024
 Verified review
Quick delivery and easy to use test. Reasonable price. Would buy again.
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Jan 26, 2024
 Verified review
Much cheaper than any of my local labs and tests for more items!
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Jan 28, 2024
 Verified review
Customer service was on top of my needs and answered right away
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Jan 17, 2024
 Verified review
Happy with my report an how quick the testing was
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Answer by Allergy Test Australia
Jan 24, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager