So far extremely disappointed. Posted my sample back on 23/01 and still nothing. The way it’s advertised makes you believe it will be a very quick process but a month later and still no results. I know you can’t control the shipping times but I was lead to believe this was an Australia company and worst case it would take a week for you to get my sample, but it appears now that they are actually sent overseas.
Great 24/7 chat with Heather. Sorted my concerns about billing address quick and easy.
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Answer by Allergy Test Australia
Aug 15, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Nov 29, 2023
Verified review
Very detailed test and results. Much easier to narrow down foods that irritate my body
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Answer by Allergy Test Australia
Nov 30, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Dec 2, 2023
Verified review
hormonal imbalances
I would like to know if the hormonal imbalances are high or low because if possible
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Answer by Allergy Test Australia
Dec 29, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Aug 25, 2023
Verified review
Amazing customer service and such informative, detailed tests. Definately recommend
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Answer by Allergy Test Australia
Sep 11, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
May 21, 2023
Verified review
Just been able to feel in a few more items to avoid in the hope of better health .
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Answer by Allergy Test Australia
May 24, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Nov 28, 2023
Verified review
I had my question answered on the chat instantly. Heather was lovely and helpful.
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Answer by Allergy Test Australia
Nov 30, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Oct 26, 2023
Verified review
I wish you would include more things in your intolerance test such as spices.
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Answer by Allergy Test Australia
Oct 30, 2023
Thank you so much for your review!
We’re very proud of our service and we’re so happy you had a positive experience! Your suggestion will be passed on our management.
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Lucie
Customer Service
Nov 6, 2023
Verified review
Quick and helpful
I added the wrong address, Heather was very prompt to correct this for me.
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Answer by Allergy Test Australia
Nov 6, 2023
Thank you so much for reaching out and giving us five stars, Darby! ⭐⭐⭐⭐⭐
We are very proud of our LiveChat team, so we will pass this on to Heather straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with!
If you have any questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Dec 19, 2023
Verified review
Hemoglobin Test Kit
Every home should have one. The after service and support is exceptional
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Answer by Allergy Test Australia
Dec 29, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Jul 21, 2023
Verified review
Very prompt service. My question was answered straight away.
Thank you
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Answer by Allergy Test Australia
Jul 24, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Apr 29, 2023
Verified review
I had concerns regarding my test results and Heather was very helpful
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Answer by Allergy Test Australia
May 3, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re so proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
May 2, 2023
Verified review
Account problems
Alex was extremely helpful in sorting out my account access issue.
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Answer by Allergy Test Australia
May 3, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re so proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Jun 17, 2023
Verified review
Excellent customer service, friendly and quick to resolve my query
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Answer by Allergy Test Australia
Jun 30, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
May 23, 2023
Verified review
I feel so much better after following the diet recommendations :)
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Answer by Allergy Test Australia
May 24, 2023
Thank you so much for the 5-stars! :-) ⭐⭐⭐⭐⭐
We are very happy that the testing has helped you to feel so much better!
We’re very proud of our testing and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Aug 7, 2023
Verified review
Heather was wonderful. Very effecient and very knowledgeable.
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Answer by Allergy Test Australia
Aug 9, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have, and we're happy to hear Heather was able to assist you!
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Aug 24, 2023
Verified review
Check all tests are included in the package that are ordered
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Answer by Allergy Test Australia
Sep 17, 2023
Thank you so much for your review!
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Oct 9, 2023
Verified review
The team on the live chat are amazing and easy to work with
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Answer by Allergy Test Australia
Oct 17, 2023
Thank you so much for reaching out and giving us five stars, Lucy! ⭐⭐⭐⭐⭐
We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with!
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Aug 19, 2023
Verified review
I used live chat system and the person was very helpful!
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Answer by Allergy Test Australia
Sep 11, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Oct 14, 2023
Verified review
Alex is wonderful he is very helpful and understanding
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Answer by Allergy Test Australia
Oct 17, 2023
Hi Nicole, thank you so much for reaching out and giving us five stars! ⭐⭐⭐⭐⭐
We are very proud of our LiveChat team, so we will pass this on to Alex right away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with!
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Oct 11, 2023
Verified review
Heather was straight forward and answered my question
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Answer by Allergy Test Australia
Oct 17, 2023
Thank you so much for reaching out and giving us five stars, Deb! ⭐⭐⭐⭐⭐
We are very proud of our LiveChat team, so we will pass this on to Heather straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with!
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
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