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Review summary
Customers frequently praise the fast and reliable delivery service, as well as the high product quality, durability, and finish. The secure and discrete packaging is generally appreciated, and customer service is described as competent, responsive, and helpful with prompt problem resolution. Some customers also find the website appealing and easy to use. However, there are occasional reports of delivery delays or lack of notification. A few customers cite minor product flaws and have experienced issues with poorly sealed or leaking packages. Additionally, some users find the website navigation confusing and mention limited customization options.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewshismith.eu/en
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Cross-market review
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Heavy, good impact, recommended
Fast, discreet delivery. High-quality, stable processing and good value for money. The motor handles larger dildos effortlessly. However, it does move at higher speeds, so the base plate is a recommended extra that we will still need to purchase. Customer service has not been necessary so far.
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Like the Sex Machine products but site can be complicated to navigate. The categories does not always make sense and you have to navigate through several to find the right products. There are still things i know you have but can only search for.
Prices for some products are good. But for others they are a bit ridiculous. Adjustable Sex Machine Table which costs almost the same as a sex machine.
Reply from hismith.eu/en
Thank you for taking the time to share your experience with us. We’re really pleased to hear that you’re happy with the quality of the product and that it has made such a positive impression. Feedback like yours is always appreciated and helps us know what our customers value in our products. We hope you’ll continue to enjoy your purchase for a long time to come. 💜
Cross-market review
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Hi, I have a Hismith sex machine from Hismith. I am totally satisfied with the machine. It is the absolute satisfaction. Your invention of squirting dildos and the accompanying small squirting machine is the absolute coolest invention by Hismith. Wauuuu
I wouldn't know what you could do better. You always have good new ideas.😘😘😘😘😘😘😘😘😘
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Reply from hismith.eu/de
Wow, what a great review, thank you so much! 😄 We are thrilled to hear that you are so excited about your Hismith. Feedback like yours motivates our team every day to continue developing new ideas and innovations. Enjoy and thank you for your trust! 💜
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Cross-market review
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Cross-market review
Ordered and quickly shipped, however, I find it unfortunate that you use GLS as a parcel service. GLS is more geared towards business customers than consumers; I often experience delays with their service, or it's unclear when they will deliver. Unfortunately, there was a delay again until the beginning of the evening, they were supposed to come in the morning.
Furthermore, the range of Hismith is good and the machine I ordered is really designed with quality. I thought the legs were made of cheap hollow tubes, but they are solid, making the machine pleasantly heavy and stable.
If I need something, I'll definitely come back.
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Reply from hismith.nl
Thank you for your detailed review! Good to hear that you are satisfied with the machine, the quality, and our range. Also, thank you for your honest feedback about GLS. We understand that communication around delivery times can sometimes be improved and appreciate you sharing this with us. Enjoy your purchase and see you soon! 💜
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Build Quality
Build quality, low noise, compact, lightweight yet powerful and with impact force, pleasant dildo in terms of volume and softness, good accessories like spring; what you expect from Hismith and black
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Quality Product
Quality product, exemplary finish, plethora of accessories, fast shipping, only the price is a bit high, but when you see the product's quality and features compared to other products in the same category, you understand.
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Reply from hismith.eu/fr
Thank you for this beautiful feedback. We are delighted that the quality and finish of the product made a good impression. Enjoy your purchase! 💜
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Cross-market review
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Products good but site could be better.
These are real quality products and no regret for the purchase.
Suggestions for the site:
- Easier machine comparison
- Create a custom starter package with the same discount as pre-assembled packages. Currently, you receive less discount if you order the same package/products separately.
- Ability to choose your own color in starter packages. I actually wanted a blue machine but had to buy the black one to get the discount.
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Reply from hismith.nl
Thank you for your detailed review and valuable feedback! Great to hear that you are satisfied with the quality of our products and have no regrets about your purchase. Also, thank you for your suggestions regarding the website, packages, and color choices. This kind of feedback helps us further improve our webshop and offerings. We will definitely take your comments into account. Enjoy your purchase! 💜
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Payment Method
I am particularly pleased that through the system of a regular bank transfer, where you pay in advance, you are not obliged to pay online. I feel safer this way. After my explanation of my payment method, the automatically sent payment requests were paused for a while because paying from Belgium to the Netherlands takes some time. This approach is also very handy. It opens up perspectives for your company to grow across Europe, even in areas where online payment is not obvious. A sincere thank you for not digitizing everything indiscriminately. After all, not everyone is 'well and truly' on the digital highway/train...
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Reply from hismith.nl
How nice to read this, thank you for your detailed and lovely review 💜\nWe find it important that everyone can pay in a way that feels good and safe.\nGreat to hear that this works so well for you, and thank you for your feedback.
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Cross-market review
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Cross-market review
Good, can do better. Article HSA194-M, remote control okay, but the red charging light doesn’t go out. Still no vibrations! 😡
Thanks for the explanation. The product is now operational (vibrations okay). 👍
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Reply from hismith.eu/fr
Thank you for your feedback and for updating your review. We are glad that our explanation about the charging light helped clarify the situation. A steady red light indicates the product is charged, while a flashing red light means it is still charging. And most importantly, we are happy to hear that the vibrations are finally working well and that you enjoy them! We wish you lots of pleasure with your purchase. 💜
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Cross-market review
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"Look and feel" Pocket Anus looks good, still some practice and experience needed for maximum enjoyment, but yes, as the saying goes: Rome wasn't built in a day...
Thank you for the swift, reliable, and transparent service, especially regarding billing and transport.
When it suits me, I might place another order in the future.
But first, I'll enjoy what's already been delivered.
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Reply from hismith.nl
Thank you for your lovely and detailed review. We’re glad to hear that you like the look and feel and that you’re satisfied with our service and transparency.
Take your time to discover everything calmly and make it your own. Enjoy and perhaps until the next order 💜
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Cross-market review
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Too bad your deliveries are not like I mark at home, as for the machine, and that the rest of my orders are sent to some kiosk or one of your stores, GLS delivery service to the ?!., except for the 1st order besides the translation is gibberish everything is poorly explained and contradictory I say something, they do the opposite, so there you go.
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Reply from hismith.eu/fr
Thank you for your feedback. However, we would like to clarify a point regarding your deliveries. For one of your orders, you selected home delivery, while for the other, you chose delivery to a pick-up point during your order. We shipped the two orders according to the selected delivery methods. We apologize if this caused confusion, but it is not a change in the delivery method made by Hismith or GLS. 💜
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Cross-market review
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Very competent and responsive customer service, order received quickly, quality of materials always impeccable.
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Reply from hismith.eu/fr
Thank you very much for your feedback! We are delighted that you appreciate the responsiveness of our customer service, the speed of delivery, and the quality of our products. This is exactly the experience we want to provide 💜
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The delivery went very smoothly and at the indicated time, the device itself works perfectly although the motor is somewhat weak, but that's understandable in a portable device. However, the suction pad could have been stronger, as it can't support the weight of the device and detaches after a few moments.
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Reply from hismith.nl
Thank you for your great review! Glad to hear the delivery went smoothly and everything arrived well. Enjoy your purchase! 💜
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Everything's fine. Product in perfect condition. Fast delivery.
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Fast delivery and always available if something goes wrong, for example with the carrier.
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Reply from hismith.nl
Great to read that not only delivery but also our availability is satisfactory to you. We find it important that you can come to us even after your purchase if there is something. Thanks for your kind words! 💜
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Everything is simply great...very very fast delivery and items are exactly as described.
Reply from hismith.eu/en
Thank you for such a lovely review! It’s great to hear that you’re happy with everything and that your order arrived so quickly. We really appreciate your feedback! 💜
Cross-market review
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Good quality device and super neat…
Good quality device and very neatly packaged. Very happy with it!
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Reply from hismith.nl
Great to hear that you are satisfied with the quality of the device and the neat packaging. We pay a lot of attention to carefully packaging our orders, so it's nice that you experienced it that way 💜
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Fast delivery, items as described, good quality
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Parcel according to order, delivered on time, thank you
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Reply from hismith.eu/fr
Thank you for your feedback! We're delighted to know that your order arrived as expected and that everything met your expectations. Thank you for your trust! 💜
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Cross-market review
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Happy with my purchase. The fuck machine is great and I received it quickly.
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Reply from hismith.eu/fr
Thank you very much for this nice review! We are delighted that you like the machine so much. We wish you lots of pleasure with your purchase 💜
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Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Rating for hismith.eu/en
4.59
Excellent82 reviews
since Feb 9, 2024
Contact
- +31717502480
- www.hismith.eu/en
- support@hismith.eu
- Zoeterwoude, NLD
About
Hismith® your online store for the most powerful sex machines in the world! We are extremely proud of the silent, yet robust premium quality sex machines, our competitively low prices and high quality...
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