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Review summary
Many customers praise the fast shipping, user-friendly website navigation, secure packaging, affordable pricing, and clear communication about order status. Additionally, most customers are satisfied with the fit and functionality of the parts and appreciate prompt and helpful customer support when received. However, some customers experience occasional delivery delays and inconsistent timelines, parts mismatches, confusing website elements or missing details, difficulty getting assistance from customer support, excessive or inadequate packaging, expensive items or shipping, and a lack of timely order updates.
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How Trusted Shops prevents fake reviewsReviewsFixPart.ie
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Verified
Initial order fulfilled with one missing piece.
Fixpart dealt with the issue promptly and shipped it to me.
One star reduction in rating is due to the length of time for shipment to arrive at the carrier and subsequently to me - around 10 days.
The part worked perfectly when fitted.
Verified
Quick delivery and good parts
I received the heating element and temperature sensor for my washing machine in Ireland within 5 working days. The washing machine is now back up and running perfectly. I'm very happy with how everything turned out. Thank you fixpart.
Verified
Parts good service not great
Finding parts was ok with the model:serial number but not great at helping where the model/serial
Number had worn away. There is no on-the-spot option to talk to a person, no chat function that is actually helpful. But product was fine, delivered ok. Thankful I knew what I was doing though
Verified
The condenser tray fits my dryer perfectly and is of very good quality. The only issue was that the website showed the item as available when it was actually out of stock, so the supplier had to source it from another provider, which caused a slight delay. Other than that, I’m very happy with the product and would recommend it.
Verified
Fridge door shelves arrived safely - luckily.
Fridge door shelves arrived safely. Probably more by luck than by design - parcel was marked with a 'fragile glass' sticker, yet despite that (perhaps because of that?) the parcel was damaged. Luckily contents were fine. You do an OK job; not too sure about your delivery partners.
Verified
Not everyone wants to leave a review!
Minutes after my package arrived I was asked for a review. I ignored the request. Exactly 2 hours later they reminded me that they hadn't heard from me. I ignored that as well. Now they are asking again. So here goes. I needed a replacement glass shelf for my freezer. The website showed one that is compatible with a range of makes. It didn't display dimensions so I wasn't 100% sure it would fit. Delivery time was fine. The glass shelf was in bubble wrap in a large envelope. A fit flimsy for a fragile item. It fit my freezer.
Done
Verified
I was searching for a washing machine part and uncertain of my selection . I contacted the service team and I got a very prompt replay and they directed me to the most suitable part based on make and model .
Thanks again Ronan for the generosity generous response .
Verified
Excellent service found your website very user friendly and received my order within a few days. Communication was excellent and was kept informed throughout the process. Product was exactly at described will order from Fixpart again.
Verified
Good delivery!
I ordered a part and it arrived in Ireland from Belgium in less than a week.
The part itself was perfect - though unfortunately I had ordered the wrong part and so it doesn't fit, but that is not the fault of FixPart.
I am currently going through the Returns process, which appears so far to be very efficient.
Verified
Good selection of spares bur 1-2 day delivery is not real
I like the good selection of spare parts that are available in the online shop and ease of ordering but the 1-2 delivery day promise is not an actual thing. I ordered my spare ls on Wednesday morning and received them only on Monday next week. Also found that the packaging box for 2 rather small items was massive and seemed like a waste of material, and it arrived pretty squashed and damaged but the items inside were ok.
Verified
Replacement shock absorbers for Whirlpool washing machine
Extremely easy to match my existing parts for the new replacement's on the site. Ordering was just as easy and they were dispatched almost immediately and arrived within a few days via ups.
The quality was identical to the originals at a much lower price than the manufacturer would have you shell out. Installed in minutes and no more clunking or a machine that constantly tries to escape the kitchen. Purring like a kitten again. Very pleased all in all and should keep a 10 y/o machine good for a while longer. Highly recommend these lads.
Verified
Good Parts, Happy with the End Result
Initially, communication wasn’t great, as I had to contact Fixed Parts myself to find out that there were delays with both items I had ordered. However, once the communication issue was sorted, everything went smoothly. Both parts arrived, fitted perfectly, and are working really well. Overall, I’m very happy with the end result and would use Fixed Parts again.
Verified
Happy customer
I was struggling to find the exact remote for my lgtv, but I found it here. As soon as I opened it, I knew it was worth the extra few quid it cost. It's so much better quality than the cheaper universal remotes and doesn't have the lag. It also has a voice to text option.
Verified
Dishwasher rack
Ordered a new dishwasher rack recently, delivery, updates on tracking etc all top class. Part fitted perfectly. Just removed the old rack and slid in the new one. Would recommend them and will use them again if needed. Thank you guys. Price was very competitive as well.
Verified
The part was very easy to find on your website. It was delivered at the time stated and the product was as ordered. Excellent. One suggestion: I was standing in my hallway when the courier delivered the box. He left it on the doorstep without even ringing the bell. Had I not seen him. It could’ve been there for hours. This part would not have been affected by rainfall, but I imagine that there are parts of which that statement is not true. However, overall very happy with the experience.
Verified
Kudos to the compatibility check!
I was unsure about getting the wrong part, but the compatibility check gave me the reassurance to buy the right component.
Reasonable price, good quality components and It arrived in just a few days with proper packaging to protect the item. I’d definitely consider this site for future repairs
Verified
The website was easy to navigate and the replacement fridge shelf supplied was a perfect match. The price was reasonable and delivery took just a few days. Overall a very straightforward experience. Highly recommended.
Verified
Dyson spare part
I was able to find a refurbished spare part for my Dyson vacuum cleaner for €14 compared with nearly €100 for a new one.
The part arrived on time and appeared new and actually better quality than the original part!
Verified
I received my order very quickly and I was kept informed about its progress. Tony from DPD delivered it to my door at the time I had been told to expect it . The part was exactly what I ordered.
Verified
Please include dimensions
It would be nice to have more details (e.g. dimensions) on the product description, as I had to return the first part I bought because it was the wrong part. But the return would easy and I now have the correct paret.
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- fixpart.ie/en
- customerservice@fixpart.ie
- Nijmegen, NLD
About
FixPart.ie is your trusted online shop for spare parts for household appliances. With an extensive selection of millions of parts for leading brands, we make it simple and affordable to repair your ap...
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