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Top positive review
Sep 19, 2023
Verified review
I originally had ordered this part from another website which gave me a delivery date of 3-5 business days. When that rolled around and still nothing had arrived I tried to follow up with them and the item was actually on back order for an estimated additional month. I cancelled that order and went to FixParts who had the exact item - ordered on a Monday and the part was here by Friday with ZERO hassle. Will never be using the other site for any items again.
I ordered a part on 05/06/23, it said when I ordered 3-5 days for delivery. Today
16/06/23 and still not arrived. I have emailed twice and told that they are waiting on the suppliers to respond to them. Not good enough, if part did not meet deadline that was promised they should get the supplier to send another one. I will not be ordering anything from fixpart ever again.
Bosch washing machine dampers do not fit. WAE28363GB102.
Drum must be removed to fit these dampers or hacksaw off the top anchors.
Economical with the truth ... you should have told the use this.
pig in a poke!
Then with packing open i may not get my full refund ... lousey stuff.
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Mar 3, 2024
Verified review
Disappointed
Ordered a part for a dryer - the part arrived damaged due to poor packaging. Another one was sent out for free but it does not fit correctly as the original did, the part sits in the door loosely. For the price of the part, o would expect a perfect fit just like the OEM part.
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Answer by FixPart.ie
Mar 4, 2024
Good day, we are sorry to hear that you did not receive the right product. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Mar 11, 2024
Verified review
Unfortunately, even though My order was straightforward.. only 1 out of 2 items was right....
I was meant to get two plastic lamp covers fr my extractor fan lights...
1 was...then i got some kinda " control unit"...
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Answer by FixPart.ie
Mar 13, 2024
Good day, we are sorry to hear that you did not receive the correct product. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Mar 13, 2024
Verified review
Send me the wrong part and they told me I did order the wrong item, before I make order I did contact them and they send link witch bring me to item I wanted and I did purchase tru this link.
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Answer by FixPart.ie
Mar 15, 2024
Good day, we are sorry to hear that you did not receive the correct product. We have sent the return instructions so you can return the product. It may have ended up in your spam, so please check there too. Bram, FixPart customer service
Mar 4, 2024
Verified review
Provide correct information regarding whether the parts specified actually fit the machine indicated. The part identified for my machine did not, in fact, fit the machine when it arrived.
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Mar 15, 2024
Verified review
Publish a phone number so one can speak with a human person concerning the difficulty one may be experiencing. Not every problem solving is NOT Complaining Solving
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Mar 6, 2024
Verified review
Ordered item on the 1st of March and I haven’t heard anything from them yet. No shipping updates or product information has been provided.
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Mar 14, 2024
Verified review
We was waiting over 4 months for the item, was no update or anything, no information…… disappointing…..
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Answer by FixPart.ie
Mar 15, 2024
Good day, I am sorry to hear that you have not received your order. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Mar 18, 2024
Verified review
Came poorly packaged and with no instructions whatsoever.
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Feb 20, 2024
Verified review
Rip off.....€15 each for two small fridge…
€15 each for two small fridge feet......that's a rip off
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Feb 27, 2024
Verified review
Took longer to get part than said on website
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Mar 7, 2024
Verified review
A simple plastic extrusion was very dear!
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Feb 19, 2024
Verified review
Delivery takes to long
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Answer by FixPart.ie
Feb 20, 2024
Good day, I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery was slightly delayed, for which we apologise. If there is still something wrong with the product, please let us know. Bram, FixPart customer service
Mar 2, 2024
Verified review
Wrong par sent.
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Answer by FixPart.ie
Mar 4, 2024
Good day, I am sorry to hear that the product you ordered does not fit. Based on a type number, we can determine whether a product is suitable for a specific device. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Feb 24, 2024
Verified review
Not arrived
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Answer by FixPart.ie
Feb 26, 2024
Good day. I am sorry to hear that you have not yet received your order. I see that it is still on its way. We have sent the tracking that allows you to follow the shipment. Bram, FixPart customer service
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