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May 2, 2023
Verified review
I ordered a seal for the door of my fridge freezer but what arrived was too small, it seemed to be the correct size for the freezer door rather than the fridge door, the website listings of the part did not describe which door it would fit - so I incurred the cost of posting it back to Belgium from Ireland which was €21 (half the cost of the actual seal), due to no fault of my own, if the website listing had differentiated between the fridge and freezer door seals this would not have happened
I ordered a part on 05/06/23, it said when I ordered 3-5 days for delivery. Today
16/06/23 and still not arrived. I have emailed twice and told that they are waiting on the suppliers to respond to them. Not good enough, if part did not meet deadline that was promised they should get the supplier to send another one. I will not be ordering anything from fixpart ever again.
I originally had ordered this part from another website which gave me a delivery date of 3-5 business days. When that rolled around and still nothing had arrived I tried to follow up with them and the item was actually on back order for an estimated additional month. I cancelled that order and went to FixParts who had the exact item - ordered on a Monday and the part was here by Friday with ZERO hassle. Will never be using the other site for any items again.
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Sep 3, 2023
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Fix part were brilliant, I wasn't sure which part was going to fit my model of freezer, I sent an email and fix part got back to me later that same day with a link to exactly what I needed. It came within a week and was perfect and easy to fit myself
It was a seal for a freezer door
Thank you
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Aug 28, 2023
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Very responsive
I particularly liked the responsiveness, I had a number of questions all of which were answered very quickly. I ordered a braun shaver foil, initially was told it wasn't available but as I persisted in questioning one item it was confirmed it was the correct item. Thank you !
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Aug 29, 2023
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Really fast delivery to Ireland. I am glad that I didn't need to buy the new blender. The glass jug broke from the original and they had exact spare part (Russel Hobbs blender). I definitely recommend. Everything was fast and easy.
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7 days ago
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Fixpart exceeded my expectations! The spare part I ordered was delivered promptly and in excellent condition. Their service is top-notch, making the entire experience pleasant and stress-free. I’ll definitely be a repeat customer.
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12 days ago
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Ordered on Saturday and delivered on Tuesday. V efficient. I ordered a new plate for my microwave. The part was very easy to find on the fix part website with part numbers clearly listed with full description. Thank you
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21 hours ago
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Great customer service and extensive parts list. Was able to source parts for de dietrich oven , unfortunately one order part didn't arrive but after raising it with customer service, the issue was quickly resolved.
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Sep 6, 2023
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Don't think you could anything better. Sute very easy to use as I could check easily if parts were compatible with my machine. Irish company. Communication re delivery excellent and delivered 3/3 days later. Great!
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4 days ago
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i did not have part number so found the process confusing to find it. Thanks to lady on chat i eventually got a number but was unsure it was right. i prefer to go to a store & see before i buy.
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Aug 31, 2023
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Highly recommend, got exact what I needed and would have spent ages trying to get parts I needed if I hadn’t found this service . My parts arrived after a few days without any problems.
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Aug 30, 2023
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10/10
I have found my recent experience to be straight forward, easy and positive . The website was user-friendly, the order was quickly processed, and delivery was prompt. Overall 10/10
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Sep 4, 2023
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All good.
Ordered an Bosch fridge door replacement shelf. Easy to order and ensure the part matched my fridge.
Could track the parcel all the way.
Well packaged.
Fit perfectly.
Thanks.
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4 days ago
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Kind support
Further to my question, I received swift, clear, professional support, so much so, the data sent me answered my queries immediately. I could purchase the items with confidence.
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Sep 5, 2023
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I went to the Irish website to order spare parts. Then the parts were delivered from Germany which took quite a while. But other than this, I’m happy with the spare parts.
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3 days ago
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I am very satisfied with the services provided by the fixparts team. I ordered the door rubber from the washing machine, I received it in three days from Germany.
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Sep 2, 2023
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I found fixpart very quick and efficient once I ordered the parts . Very good price. Its definitely a service I will be recommending to my family and friends.
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Sep 6, 2023
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Prompt Delivery and great range of parts
Have bought multiple items over time for the dishwasher, fridge and cooker hood and always delivered quickly and packed well. First stop each time
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Aug 29, 2023
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I ordered the part very easily online and in a few days it arrived and was perfect.
Definitely will use fixpart again. Excellent Service.
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Sep 4, 2023
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Excellent service
Found the part I needed very easily, the order process was straightforward, and it was delivered in a timely fashion. Excellent.
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Sep 7, 2023
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The website was easy to use. I found the part I needed quickly and it was delivered as promised on the fourth working day.
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