FixPart.ie- Logo - reviews

FixPart.ie
Reviews:

1,889 reviews in the last 12 months3,861 total reviews  

4.54
Excellent

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Valid

Includes Buyer Protection
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Most relevant positive review

Sep 19, 2023
 Verified review
I originally had ordered this part from another website which gave me a delivery date of 3-5 business days. When that rolled around and still nothing had arrived I tried to follow up with them and the item was actually on back order for an estimated additional month. I cancelled that order and went to FixParts who had the exact item - ordered on a Monday and the part was here by Friday with ZERO hassle. Will never be using the other site for any items again.

Most relevant negative review

Nov 23, 2023
 Verified review
Before ordering a part from FixPart, I checked that the model number of my device was compatible with the part on their website however when it arrived it did not fit as it was too small. I contacted Fixpart who sent me a label for returning it but told €18 would be deducted from my refund if I use it (or I could pay separately to send it back myself). I explained, and provided evidence that, in such cases where I didn’t change my mind about the purchase but the item was not as described on their website and therefore not fit for purpose, in accordance with my consumer rights I should not have to pay for the return. They then said I had not sufficiently proven that the model of the device I own is the incompatible model. However the proof they asked for is unreasonable since it does not exist – they want a photo of the device with the detailed model number. This number is not printed on the device. I sent the only possible proof, namely a photo of the device with a higher level over-arching model number, my proof of purchase with the detailed model number and a photo demonstrating that the part does not fit. I genuinely cannot understand why the company are refusing to honour my consumer rights in this matter at this point and it is very disappointing. This was a simple mistake on their website which could easily be resolved by them but for reasons I can’t understand it seems to be more important to them to unfairly claw some money for shipping from me than to resolve it honestly, to leave me with a good customer experience and prevent me feeling the need to warn others about my experience in this review. Since I know my consumer rights, I am now taking actions beyond this company to recover my money. In the meantime I hope this review helps to prevent others from getting caught like I did. There are plenty of decent, honest online retailers out there so I really encourage people to avoid this one.
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Reviews for FixPart.ie

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Jul 7, 2024
 Verified review

Excellent Service

I ordered a replacement grill for my Zanussi oven and found FixPart to be an excellent site. It was so easy to find the exact part I needed on this site and I had my replacement part within a few days. I would highly recommend FixPart for the very prompt service and will definitely use them again if I need anymore parts for my oven or other appliances in the future.
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Jul 11, 2024
 Verified review
I ordered a new seal for my oven. The fixpart website showed that it was the correct part for my oven model number and thankfully it was the correct one. Arrived in a few days and was well packaged. Delivery came from within the EU so no customs charges. Great result. With a quick clean my oven is like new.
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9 days ago
 Verified review

Good website

I liked the prices, it's easy to use and order things. I would change the problematic FedEx to different company. My order was dispatched on time, but it was not delivered on time. Actually FedEx said it's delivered, but the package is nowhere at the moment... Can't add picture as the product is missing.
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11 days ago
 Verified review

Great service

I ordered the wrong part for my oven. All aspects of their service including firstly: identifying and ordering the correct part, and secondly: the return and refund process for the wrong part was very smooth and efficient.
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Jul 2, 2024
 Verified review

Happy with my experience of sparepart

Website easy to navigate, they had the part I was looking for. From ordering, payment to delivery was a breeze with plenty of delivery notifications. Happy with the experience and will use them again in the future.
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4 days ago
 Verified review

Easy and convenient to order by product number

Plastic Door needed for Nordmende freezer. I had searched online but this was was the easiest and most reasonable price. It was also delivered in just a couple of days. I would definitely recommend.
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6 days ago
 Verified review

High quality replacement part competitive price fast shipping

Easy to find , easy to order, competitive price, fast shipping. 5 Star service from start to finish. Original product. Excellent quality. Highly recommended company
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10 hours ago
 Verified review

Great service

Site was very easy to use . Shipping was very quick . Will be using them again. Very happy with service , and will definitely be referring to a friend.
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Jul 7, 2024
 Verified review
The spare part arrived incredibly quickly, replaced and works better than the old one, the best quality of delivery of service and spare parts in my life!
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Jul 9, 2024
 Verified review

Couldn't find my product but fixpart did

Couldn't find my product . Contacted fixpart . They helped identify correct part and it was sent and now installed in my fridge freezer . Thank you
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Jun 25, 2024
 Verified review
Fit perfectly into my Kenwood KIFF5017 at the bottom of the door. Recieved it a week after ordering, well packagedd and sealed.
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Jul 7, 2024
 Verified review

Quick delivery

Ordered a part Sunday evening, picked and packed Monday morning and recieved on Friday morning. Quick and prompt delivery.
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11 hours ago
 Verified review

Good quality for reasonable price

Ordered a capacitor for my temple dryer. Knowing the model number, was easy to search the database. Fast delivery
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Jul 6, 2024
 Verified review
Ordered a part for a milé hoover, it is perfect and arrived within estimate time. I will use fixapart again
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8 days ago
 Verified review
Everything was very smooth, from online ordering to delivery. Package arrived in excellent condition.
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3 days ago
 Verified review
Great extensive detail around best suitable parts. Very easy to order wrong part from other sites.
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12 days ago
 Verified review
Item as described, very helpful to pick item by model number,delivery on time. 100% Recommended
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Jun 26, 2024
 Verified review

Cooker hood grease filters

Simple website to navigate with all the product details. Very fast delivery with everything 100%
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13 days ago
 Verified review

Super Service

Very responsive service. Short effective delivery time. Really happy with the service provided.
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Jul 10, 2024
 Verified review
Better than original. Replacement bottom filter is a better design than the original.
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