FixPart.ie- Logo - reviews

FixPart.ie
Reviews:

1,981 reviews in the last 12 months3,463 total reviews  

4.53
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Jun 15, 2022
The Trustmark indicates trustworthy online retailers.
FixPart.ie fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

May 2, 2023
 Verified review
I ordered a seal for the door of my fridge freezer but what arrived was too small, it seemed to be the correct size for the freezer door rather than the fridge door, the website listings of the part did not describe which door it would fit - so I incurred the cost of posting it back to Belgium from Ireland which was €21 (half the cost of the actual seal), due to no fault of my own, if the website listing had differentiated between the fridge and freezer door seals this would not have happened

Top negative review

Jun 16, 2023
 Verified review
I ordered a part on 05/06/23, it said when I ordered 3-5 days for delivery. Today 16/06/23 and still not arrived. I have emailed twice and told that they are waiting on the suppliers to respond to them. Not good enough, if part did not meet deadline that was promised they should get the supplier to send another one. I will not be ordering anything from fixpart ever again.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for FixPart.ie

 Sort by  
Relevance
Apr 3, 2024
 Verified review
This has to be a mixed review. I ordered the door seal for a Hotpoint Fridge and needed additional information as the exact model was not listed. I got a very quick and competent response indicating that an Ariston part was a replacement. .. So first class response. The item was ordered and would have been caught up in Easter mail, but it's delivery times from Germany to Ireland was very credible ..again first class or close. Now it gets a little tricky .. it has the same dimensions, nominally but is slightly different . It seems the plastic bead in the seal used to grip the groove in the door is either a tiny bit thinner or more pliable than the original , so that getting a good seal is worse than the original in which the bead is more rigid So Sorry..
Report review
2 days ago
 Verified review
Your Website was very easy to navigate. You had the part and it came when you said it would. Altogether very satisfied with the service. The only downside was I received a text directing me to a server looking for a customs and excise charge. Its timing would suggest that somewhere in you logistics administration contact details are being leaked to spammers.
Report review
18 hours ago
 Verified review
Part was perfect. Customer support is useless, I sent a picture of the removed part requesting a measurement confirmation. To get a stupid question requesting the model and number. To have removed the part I'm sure I would have that, if it hadn't been worn off during cleaning. 😭
Report review
9 days ago
 Verified review
User friendly website to find the part I was looking for. Great to have an option of purchasing a part made by the original manufacturer or a cheaper alternative. Part arrived and was of good quality and fit my washing machine. I would recommend Fix Part
Report review
Apr 7, 2024
 Verified review

Excellent Service

It's my first time using this service to repair a heating coil iny oven. The replacement coil was competitively priced, online service was easy and convenient to use and the part arrived well withing the quotes time. Excellent Service Keep it up 👍😊
Report review
4 days ago
 Verified review
The part was perfect and came in quick time. Though I sent an email first to check if the part would fit my washing machine to be told that it was no longer available. I then took a chance at ordering and it was successful
Report review
13 days ago
 Verified review
Website was super easy to order on. Exact fridge model was easy to find and then I was presented with compatible parts. Delivery time was brilliant and packaging was sustainable. A really good experience.
Report review
Mar 29, 2024
 Verified review
I did appreciate the email support from Jade and Claire very much to find the correct part. I received the AEG oven door and managed to install it without problems yesterday. THANK YOU VERY MUCH.
Report review
11 days ago
 Verified review

Excellent service

Ordered a replacement fridge freezer drawer from another supplier but it arrived smashed. Found Fixpart.ie and same drawer was cheaper and arrived well packaged and undamaged. Sorted.
Report review
9 days ago
 Verified review
It was a pleasure doing business with fixpart.i got what I needed with the help of customer service and I put it on my self saving me money which is always super.
Report review
Mar 25, 2024
 Verified review
The product was easy to find, easy to order, it arrived on time and did exactly what it was supposed to do. I was very happy with the service provided.
Report review
Apr 2, 2024
 Verified review
good overall but tracking could have been better as was approx 4 days with no update to tracking info. We were quoted 2 - 4 days but was more like 8
Report review
Mar 27, 2024
 Verified review
I was delighted the shelf door fit on the fridge as I was worried about it being incorrect. It fit perfectly. The price was very expensive though.
Report review
Apr 3, 2024
 Verified review
Fast delivery of my purchase, simple to find correct parts with model number. Bought another item recently and found it very satisfactory.
Report review
Apr 4, 2024
 Verified review

Competitive price & great service

Competitive price. Fast dispatch. Excellent after-sales service helping me resolve an order where I accidentally ordered the wrong part.
Report review
Apr 9, 2024
 Verified review
Great website found the replacement part I was looking for. Delivery and packaging was very good. I would recommend this website.
Report review
6 days ago
 Verified review
Part. didnot fit.Had to send part back to Germany Cost 28 euros from ireland Hard to believe as there is a depot in Dublin.
Report review
Apr 10, 2024
 Verified review

Steady delivery and competitive pricing.

I’m very satisfied with prompt delivery of the requested fridge water filter. The price was also very competitive.
Report review
Mar 30, 2024
 Verified review

Excellent service

Ordered a heating element for my cooker, arrived within 4 days exactly as described... I'll definitely use again
Report review
4 days ago
 Verified review

Excellent Service

Delivery was very fast especially as part was dispatched from Germany. Fitted with ease and machine working 100%
Report review