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beaubags.com
Reviews:

34 reviews in the last 12 months145 total reviews  

4.68
Excellent

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Most relevant positive review

Jan 13, 2024
 Verified review
Easy to purchase from overseas in the US. Had to pay extra for shipping - understandable but not clear at all during order process. Glad that I didn’t know about the extra shipping costs - I may not have purchased knowing the total cost at time of purchase, though happy with the item and no regrets.

Most relevant negative review

Nov 8, 2023
 Verified review
Terrible packing. The tape was glued to the leather on the bag and the package arrived slightly open. I’m surprised I was able to remove the tape from the leather after some effort.
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Reviews for beaubags.com

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Aug 12, 2024
 Verified review
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Jun 6, 2024
 Verified review

Didn’t receive item

Eleven days have passed, the parcel has not yet arrived. I contacted them, I didn't get an answer. The tracking link does not work.
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Answer by beaubags.com
Jun 6, 2024
Dear Customer, Thank you for your message and our apologies for the inconvenience you have experienced. We are sorry to hear that your parcel has not yet arrived and that you have not received a response from us. We understand how frustrating this situation must be for you. Our customer service team is here to help, and we want to resolve this issue as quickly as possible. To assist you better, we kindly ask you to provide us with your order number. We will then immediately check the status of your shipment and ensure you receive an update as soon as possible. If the tracking link is not working, we will contact the carrier to verify the issue and provide you with a new link. Once again, our sincere apologies for the inconvenience. We appreciate your patience and hope to resolve this for you promptly. Kind regards, Dennis Kok Team BeauBags