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Top positive review
Apr 10, 2024
Verified review
The online store was simple to use and purchased items shipped and received in a timely fashion in North America.
Improvement (nothing to do with online store) - a couple of the metal castings for miniatures had so much extra metal on them that faces were distorted and in one case the slot for the leg to attach was completely filled with excess metal and had to be drilled and carved out before attaching the leg. This was not normal amounts of flashing, and surprised me as Corvus Belli normally has much higher quality control than this.
Better customer support, received the wrong order - bad - they try to coerce us the Buyers to use our time to fix the mistake in their behalf, with no apology, no incentive, just a simple rude “sometimes mistakes happen”, wtf?!
Will avoid as much possible to buy directly from CB.
Better customer support, received the wrong order - bad - they try to coerce us the Buyers to use our time to fix the mistake in their behalf, with no apology, no incentive, just a simple rude “sometimes mistakes happen”, wtf?!
Will avoid as much possible to buy directly from CB.
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Oct 17, 2023
Verified review
Three months still waiting for my order
Im still waiting for my last order to arive, it was done more three months ago.
Order: BGD4169B6AE
No response, no apology, no explanation whatsoever.
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Answer by Corvus Belli Online Store
Oct 19, 2023
Hi, we reiterate our apologies we sent you through email for the delay in serving this order.
The manufacturer has informed us that the product is on its way. We do not know the specific delivery date but, as soon as we do, we will contact you again.
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