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Review summary
Customers consistently praise the fast shipping speed, excellent customer service with quick and friendly responses, and efficient issue resolution. The product quality, particularly of the miniatures and packaging, receives high marks for excellence. The website is generally easy to navigate, and customers appreciate the wide selection of products and completeness of the store. Ordering is mostly smooth, with clear tracking information. However, several customers mention issues with high shipping costs and unexpected fees, which are a common source of frustration. Some also experience problems with website filters, search functionality, mobile user interface, or confusing product categorization. There are occasional reports of missing components or unclear product contents. A few customers encounter difficulties during checkout, such as cart timeouts or unclear order confirmations, and some wish for better categorization or product availability.
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How Trusted Shops prevents fake reviewsReviewsCorvus Belli Online Store
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Verified
Best of the best!
I have bought miniatures from lots of companies and I can honestly say the service from Corvus Belli has been the best by far. Some of the fastest and most accurate service I have ever received and just top notch quality across the board in packaging, speed, insurance coverage, everything! You guys are simply the ideal that other companies selling miniatures should be striving, for because they don't even come close.
Reply from Corvus Belli Online Store
Thanks a ton for sharing your awesome experience with Corvus Belli! We're thrilled to hear everything from the speed to the care in packaging hit the mark for you. Looking forward to having you back soon!
Verified
Fantastic Customer Service
Every interaction I've had with Corvus Belli has been a positive experience. They're always quick to respond to inquiries, shipping is prompt for orders, and it's clear they are focused on the customer experience. The one time I've had a mispacked product, I filled out the form on their site, had a response within a day, and had received the missing part quickly. Keep up the outstanding work!
Verified
Can be tricky to find things
It would be great to have faction categories that work for warcrow, the current filter doesn't work.
Also the warcor section is kind of hard to find and could be placed better in the menu.
Lastly, there's is something with the order confirmation after placing an order that's a bit wonky. I've had to go in and check my current order and scroll to be bottom to see that it actually went through.. having a more direct confirmation would be great
Aside from that, pictures are nice and the payment options are decent. The page generally looks good.
Reply from Corvus Belli Online Store
Thanks a bunch for sharing your thoughts with us. At Corvus Belli, we’re always looking to make things smoother and more fun for our community, so your feedback about the filters, menu layout, and order confirmation is super helpful. We're also glad you like the pictures and payment options!
Verified
Great company, great webstore!
The store works well and is useful both for shopping and also for browsing models. Overall easy enough to navigate.
As far as improvements, it would be nice to have the currency shown change based on selected country (USD) rather than seeing Euros. It would also be nice to have subfactions available as filter choices and/or to have the faction logos show up in the main model image or in it's name (nice that they're listed int he description though).
Verified
The website is easy to navigate and once you've placed your order, you can trace its progress. Corvus Belli are also very good at keeping you updated via email regarding dispatch or issues with your order.
Reply from Corvus Belli Online Store
Thanks a bunch for the shoutout! At Corvus Belli, we love making things smooth and keeping you in the loop. Glad you appreciated our updates and easy site!
Verified
Shame there local game store supply is so bad
I order a lot from them as their supply chain to local game stores is shockingly bad.
never had a problem with orders
Verified
Great webstore. I like the search function because you can search for a single unit and the results will include the box in which that unit is included.
My one complaint would be that items that you add to the card leave the card after 60 minutes. At one time I added 10+ items to the cart, and then they started falling out one by one and I hadn´t been paying attention so I didn´t know which items were still there and which were gone.
Overall great webstore.
Reply from Corvus Belli Online Store
Hey there!
Good point. We are working on extending the cart memory or creating a wish list, so that you can save the items :)
Thank you for your words and hope to see you back soon!
Verified
Best Products and best customerservice! So nice and friendly people working at corvus belli!
Verified
The store itself is excellent. Orders go through smoothly even withiut having an account. Received everything I ordered, and within stated delivery times.
Minor critique: Quality control of the individual box contents should be tightened because some unit cards were missing in my last order (Tunguska jurisdictional command starter pack and Mechazoid Sokorentai). Printed them with army codes and card generator, so no big issue, but still they should have been included.
Reply from Corvus Belli Online Store
Hey there!
Thanks a ton for your awesome feedback and for choosing Corvus Belli! We’re super glad your order went smoothly and arrived on time. We appreciate your heads-up on the box contents and we are sorry for the trouble. Next time you can write us to mispack@corvusbelli.com and we will send you the missing cards.
Verified
I like it - some ideas how to improve
I like it, but here are a few things that could be better:
* pictures with labels - it's not clear which mini is what unit
* speed up the store (quick responses raise units sold, see talk by Marissa Mayer)
Reply from Corvus Belli Online Store
Thanks a bunch for your feedback! At Corvus Belli, we’re always looking to improve, and your tips about clearer labels and a faster store experience are super helpful. We appreciate you sharing!
Verified
Excellent customer service. Fast replys to questions, and in the rare case of a mispack or deformed miniature, they have sent replacement.
Reply from Corvus Belli Online Store
Thanks a bunch for the shoutout! At Corvus Belli, we’re all about speedy replies and making things right. Happy to hear our customer service hit the mark for you.
Verified
It can be hard to find things/the ordering/sorting of inventory isn't as clear or sortable as I would like. Additionally I would like to be able to preorder from CB at the same time I can preorder from places like warsenal.
Reply from Corvus Belli Online Store
Thanks for sharing your thoughts on Corvus Belli’s site and preorder options. We appreciate your feedback and are always looking to improve the experience for everyone. Hope to see you back soon!
Verified
Store Review.
What I liked: Amount of product available and speed of shipping.
What could be done better?: Have the each faction under it's own menu/page to make finding miniatures for each faction easier/quicker.
Keep up the great work, you all have some excellent games with solid rules.
Thank you and have a great day.
Verified
4.5/5 just wish it was clearer on what was in certain bundles
The layout for the site is quite well designed and informative however i believe it could benefit with showing more pictures, scale of the miniatures. Also potentially including some better wording for action packs containing everything you require to start, accidentally bought the starter box that i already owned half of due to not realizing the terrain packs contained the tokens as well as structures.
Verified
very easy to use and clear on dates for availability and shipping
Reply from Corvus Belli Online Store
Thanks for sharing your experience with Corvus Belli! We're happy to hear you found everything straightforward and well-timed.
Hope to see you back soon!
Verified
It could be more easy to navigate. You could find units by type for instance.
Verified
Always great service and very fast delivery
Reply from Corvus Belli Online Store
Thanks a lot for sharing your positive experience with Corvus Belli! We're happy to hear everything went smoothly and quickly for you.
Verified
Excellent service to the UK, although postage seems pricey if you're only getting 1 or 2 things.
Reply from Corvus Belli Online Store
Thanks a bunch for your feedback! At Corvus Belli, we’re all about delivering top-notch service, and we totally get what you mean about postage costs. We appreciate you sticking with us!
Verified
Best Store, Best Customer Service
I believe you have the best store and the best customer service among all miniature games stores in the world. Don't change a thing, you are the best.
If only I had more money or your minis and shipping were cheaper I would definitely be buying much more often
Verified
No problem with Corvus B.
Easy to navigate, quick checkout process. No issue. A good marketplace for a good company of miniatures games.
Reply from Corvus Belli Online Store
Thanks a ton for the shoutout! At Corvus Belli, we’re all about making your experience smooth and fun. Glad you enjoyed the quick checkout and easy navigation.
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Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- store.corvusbelli.com
- contact@corvusbelli.com
- Bueu - Pontevedra, ESP
About
Corvus Belli's Store is the official online store of our company, which is dedicated to the design and production of tabletop games and wargames, including the creation and manufacturing of our own mi...
