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Review summary
Customers consistently praise the fast and efficient shipping, with international orders often arriving sooner than expected. The quality of the miniatures and products is frequently described as exceptional or amazing. Many reviewers also appreciate the responsive, helpful, and proactive customer service, as well as the overall ease of navigation on the website. However, some customers express confusion or frustration with unclear product descriptions, box contents, and a lack of information for new players. There are also frequent mentions of high shipping costs, customs duties, and a desire for cheaper prices or better value. Additionally, improvements to menus, filters, and the search function are often suggested.
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How Trusted Shops prevents fake reviewsReviewsCorvus Belli Online Store
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Verified
Fantastic Customer Service
Every interaction I've had with Corvus Belli has been a positive experience. They're always quick to respond to inquiries, shipping is prompt for orders, and it's clear they are focused on the customer experience. The one time I've had a mispacked product, I filled out the form on their site, had a response within a day, and had received the missing part quickly. Keep up the outstanding work!
Verified
Can be tricky to find things
It would be great to have faction categories that work for warcrow, the current filter doesn't work.
Also the warcor section is kind of hard to find and could be placed better in the menu.
Lastly, there's is something with the order confirmation after placing an order that's a bit wonky. I've had to go in and check my current order and scroll to be bottom to see that it actually went through.. having a more direct confirmation would be great
Aside from that, pictures are nice and the payment options are decent. The page generally looks good.
Reply from Corvus Belli Online Store
Thanks a bunch for sharing your thoughts with us. At Corvus Belli, we’re always looking to make things smoother and more fun for our community, so your feedback about the filters, menu layout, and order confirmation is super helpful. We're also glad you like the pictures and payment options!
Verified
Great company, great webstore!
The store works well and is useful both for shopping and also for browsing models. Overall easy enough to navigate.
As far as improvements, it would be nice to have the currency shown change based on selected country (USD) rather than seeing Euros. It would also be nice to have subfactions available as filter choices and/or to have the faction logos show up in the main model image or in it's name (nice that they're listed int he description though).
Verified
The website is easy to navigate and once you've placed your order, you can trace its progress. Corvus Belli are also very good at keeping you updated via email regarding dispatch or issues with your order.
Reply from Corvus Belli Online Store
Thanks a bunch for the shoutout! At Corvus Belli, we love making things smooth and keeping you in the loop. Glad you appreciated our updates and easy site!
Verified
Great webstore. I like the search function because you can search for a single unit and the results will include the box in which that unit is included.
My one complaint would be that items that you add to the card leave the card after 60 minutes. At one time I added 10+ items to the cart, and then they started falling out one by one and I hadn´t been paying attention so I didn´t know which items were still there and which were gone.
Overall great webstore.
Reply from Corvus Belli Online Store
Hey there!
Good point. We are working on extending the cart memory or creating a wish list, so that you can save the items :)
Thank you for your words and hope to see you back soon!
Verified
The store itself is excellent. Orders go through smoothly even withiut having an account. Received everything I ordered, and within stated delivery times.
Minor critique: Quality control of the individual box contents should be tightened because some unit cards were missing in my last order (Tunguska jurisdictional command starter pack and Mechazoid Sokorentai). Printed them with army codes and card generator, so no big issue, but still they should have been included.
Reply from Corvus Belli Online Store
Hey there!
Thanks a ton for your awesome feedback and for choosing Corvus Belli! We’re super glad your order went smoothly and arrived on time. We appreciate your heads-up on the box contents and we are sorry for the trouble. Next time you can write us to mispack@corvusbelli.com and we will send you the missing cards.
Verified
I like it - some ideas how to improve
I like it, but here are a few things that could be better:
* pictures with labels - it's not clear which mini is what unit
* speed up the store (quick responses raise units sold, see talk by Marissa Mayer)
Reply from Corvus Belli Online Store
Thanks a bunch for your feedback! At Corvus Belli, we’re always looking to improve, and your tips about clearer labels and a faster store experience are super helpful. We appreciate you sharing!
Verified
Excellent customer service. Fast replys to questions, and in the rare case of a mispack or deformed miniature, they have sent replacement.
Reply from Corvus Belli Online Store
Thanks a bunch for the shoutout! At Corvus Belli, we’re all about speedy replies and making things right. Happy to hear our customer service hit the mark for you.
Verified
Store Review.
What I liked: Amount of product available and speed of shipping.
What could be done better?: Have the each faction under it's own menu/page to make finding miniatures for each faction easier/quicker.
Keep up the great work, you all have some excellent games with solid rules.
Thank you and have a great day.
Verified
4.5/5 just wish it was clearer on what was in certain bundles
The layout for the site is quite well designed and informative however i believe it could benefit with showing more pictures, scale of the miniatures. Also potentially including some better wording for action packs containing everything you require to start, accidentally bought the starter box that i already owned half of due to not realizing the terrain packs contained the tokens as well as structures.
Verified
Excellent service to the UK, although postage seems pricey if you're only getting 1 or 2 things.
Reply from Corvus Belli Online Store
Thanks a bunch for your feedback! At Corvus Belli, we’re all about delivering top-notch service, and we totally get what you mean about postage costs. We appreciate you sticking with us!
Verified
Best Store, Best Customer Service
I believe you have the best store and the best customer service among all miniature games stores in the world. Don't change a thing, you are the best.
If only I had more money or your minis and shipping were cheaper I would definitely be buying much more often
Verified
No problem with Corvus B.
Easy to navigate, quick checkout process. No issue. A good marketplace for a good company of miniatures games.
Reply from Corvus Belli Online Store
Thanks a ton for the shoutout! At Corvus Belli, we’re all about making your experience smooth and fun. Glad you enjoyed the quick checkout and easy navigation.
Verified
International Shipping Speed Wizards! 🧙♂️
First time ever ordering from you guys. Located in South East Asia right now. Package arrived startlingly fast. 💨 Like wow was it fast. I order a lot over here, and things take weeks sometimes, and I’m happy being patient. But wow these guys are fast. And great packaging. 📦
Verified
While browsing the shop on mobile, if you make a search on the drop down panel the panel stays down after the search is concluded. Sometimes the screen keyboard also stays up and the combined effect is that the search result is hidden under the two panels, no prompt or info is given the search gave results. This has lead me several times to wait for some reason the panels to pop off and show the search result, instead I had to manuallu click the panels away to see the result. Somewhat irritating, but manageable
Reply from Corvus Belli Online Store
Thanks for the heads-up! We really appreciate you sharing this and are all about making your experience as smooth as possible at Corvus Belli.
Verified
Stellar and Fast
We ordered during a busy time and they got the items to us within a week international. I am seriously impressed with how they have improved their process from the past when I was ordering from them years ago. Corvus Belli has always been a company I have wanted to give my support to, but it is nice to see that, now that we (partner and I) are jumping back into it, how they have improved not only the sculpts but just the overall ordering/shipping process.
Reply from Corvus Belli Online Store
Thanks a ton for your awesome feedback! We're stoked to hear our improvements made a difference for you and your partner. Your support means the world to us at Corvus Belli!
Verified
Prompt responses and whip crack shipping made for a smooth, and excellent experience. The extra lil Infinity coin packed in with my order was a nice surprise as well.
Verified
PERFECT
Verified
Please go back to using resealable bags and stop using single use plastics for packaging.
Please go back to listing contents of models on your boxes as the QR code method is highly inconsistent.
Please go back to the Operation Icestorm style of new player starter packs and Sandtrap has confused newer players and isn’t immediately playable out of the box and so fails the Christmas morning test.
Finally, please go back to selling units of troops in a box instead of this mix and match approach. To get the models I want I have to go to eBay if I don’t want to buy stuff I don’t want/need.
Thank you for reading!
Reply from Corvus Belli Online Store
Hello, your suggestions regarding our packaging, QR code system, starter packs, and unit sales are truly valuable. At Corvus Belli, we constantly strive to enhance our customer's gaming experience. We appreciate your feedback and will certainly consider these insights for our future improvements. Thank you for sharing.
Verified
Great products, great service!
Reply from Corvus Belli Online Store
Thanks a bunch for the shoutout! At Corvus Belli, we’re all about top-notch products and awesome service. Glad you enjoyed both!
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Corvus Belli Online Store
- store.corvusbelli.com
- contact@corvusbelli.com
- Bueu - Pontevedra, ESP
About
Corvus Belli Online Store
Corvus Belli's Store is the official online store of our company, which is dedicated to the design and production of tabletop games and wargames, including the creation and manufacturing of our own mi...