Corvus Belli Online StoreReviews:
240 reviews in the last 12 months387 total reviews
Excellent
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Top positive review
Apr 10, 2024
Verified review
The online store was simple to use and purchased items shipped and received in a timely fashion in North America.
Improvement (nothing to do with online store) - a couple of the metal castings for miniatures had so much extra metal on them that faces were distorted and in one case the slot for the leg to attach was completely filled with excess metal and had to be drilled and carved out before attaching the leg. This was not normal amounts of flashing, and surprised me as Corvus Belli normally has much higher quality control than this.
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Top negative review
May 8, 2024
Verified review
Better customer support, received the wrong order - bad - they try to coerce us the Buyers to use our time to fix the mistake in their behalf, with no apology, no incentive, just a simple rude “sometimes mistakes happen”, wtf?!
Will avoid as much possible to buy directly from CB.
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Reviews for Corvus Belli Online Store
3 days ago
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Feb 5, 2024
Verified review
The 60 minute time limit for finishing any purchase is quite annoying. Browsing the store and then items start disappearing from my shopping basket is just a very poor design choice for an online store.
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Answer by Corvus Belli Online Store
Mar 22, 2024
Hi, it is a common feature in online stores. You can add to your wishlist the products you want and when you are ready, you add them to the cart.
Jul 13, 2023
Verified review
Free shipping rate is way to high but the service is correct, send quite quickly and well protected.
Too bad the store is badly programmed, I've have a lot of trouble validating my basket and everytime it downloaded me without asking the selling conditions...
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Answer by Corvus Belli Online Store
Jul 13, 2023
We apologize for the problem, could you send us an email to contact@corvusbelli.com explaining what has been your issue with the cart? we do not understand what you mean by downloading the selling conditions.
As for the shipping costs, we have lowered them as much as we can.
Aug 13, 2023
Verified review
The website works really well. However, it would be good if you could find another shipping company than DHL. They charge an arm and a leg in customs fees. I don't mind paying the taxes that I owe to my government. However, their admin fees are really high.
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Answer by Corvus Belli Online Store
Aug 16, 2023
Thank you for your feedback. We choose the companies we work with because they have the best conditions we found, but we are always trying to improve.
Oct 22, 2023
Verified review
Product is great. Free shipping to Canada is appreciated :) The awkward cart interface in frustrating. Adding a product freezes the rest of the screen with no way to tell that's what it's doing. That needs to change.
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Answer by Corvus Belli Online Store
Oct 23, 2023
Thank you for your feedback. We will look into it :)
Dec 11, 2023
Verified review
Generally good service overall. I'm still waiting to hear back about a piece that was missing from one of my kits, but I understand that they're quite busy with the limited edition orders at the moment.
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Answer by Corvus Belli Online Store
Dec 12, 2023
Hi there! If you don't get an answer, please resend the email to mispack@corvusbelli.com. It is possible that we missed it!
Nov 7, 2023
Verified review
Great company, love their products. Only issue was that the shipping costs and taxes (which weren’t immediately apparent) were quite high and really pushed up the cost of my purchase unexpectly.
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Answer by Corvus Belli Online Store
Nov 7, 2023
Thank you for your comment. We always try to improve the shipping costs, but these are the best ones we can offer today. Remember that we offer free shipping for a certain purchase amount.
Jul 6, 2023
Verified review
Fast and reliable
Prompt, good communication. Uk shipping quite expensive. I tend to buy from FLG but the 60% Aristeia discount offset the expensive shipping. I barely resisted the tohaa/spiral core bundles too!
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Dec 11, 2023
Verified review
Link army builder and online store
As a new player, it's difficult to match selected minies into army builder with boxes content from your online store.
Is it possible create some kind of link between these two applications?
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Answer by Corvus Belli Online Store
Dec 12, 2023
We are working on it. Soon :D
Nov 5, 2023
Verified review
not nice
Everything fine, but all orders were sent on the name of Sergey Peshkov, despite there were 3 different addresses.
My name was added after my order, why?
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Answer by Corvus Belli Online Store
Nov 6, 2023
Hi, there must have been some problem in synchronizing the customer's shipping address when using a shared account. we apologize for that.
On the other side, please do not share private information on a public website (name and address of the account owner).
Nov 5, 2023
Verified review
not nice
Everything fine, but all orders were sent on the name of Sergey Peshkov, despite there were 3 different addresses.
My name was added after my order, why?
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Answer by Corvus Belli Online Store
Nov 6, 2023
Hi, there must have been some problem in synchronizing the customer's shipping address when using a shared account. we apologize for that.
On the other side, please do not share private information on a public website (name and address of the account owner).
Jul 15, 2023
Verified review
Product is wonderful and exactly as I expected. Navigating the site could be a little smoother, but that's a small complaint.
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Answer by Corvus Belli Online Store
Jul 18, 2023
Thank you for your feedback :)
Oct 5, 2023
Verified review
Good overall shopping experience. However the 60 minute limit to hold cart contents can be frustrating to work with.
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Answer by Corvus Belli Online Store
Oct 16, 2023
Thank you for your observation. We will analyze the matter.
Aug 10, 2023
Verified review
Like that things work.
Don't like the continue shopping and check cart interface and layers
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Answer by Corvus Belli Online Store
Aug 16, 2023
Thank you for your feedback. How would you like them to be?
Oct 28, 2023
Verified review
It is easy to find a particular entry. I would separate these by sectorials
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Answer by Corvus Belli Online Store
Oct 30, 2023
Hi! Thank you for your comment. You can search by sectorials in our store:
Go to Infinity and choose the faction on the filter at the left. Then, scroll down. A new filter will appear below the first one with the sectorials of the faction.
Aug 21, 2023
Verified review
Ezpz
Fast shipping, and I found what I wanted easily.
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Answer by Corvus Belli Online Store
Aug 22, 2023
Great! Thank you.
Dec 21, 2023
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Dec 11, 2023
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Nov 17, 2023
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Oct 22, 2023
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