Customers consistently praise the fast and reliable delivery, with many orders arriving on or before the promised date. Reviewers frequently highlight the high quality and accurate descriptions of products, expressing satisfaction with their purchases. Buyers appreciate the wide range of products and brands available, often noting the variety and frequent stock updates. Customers generally find the customer service responsive, helpful, and pleasant. Most customers are satisfied with secure and careful packaging. Users find the website easy to navigate, with clear information and straightforward ordering, contributing to a positive shopping experience. Customers are pleased with the engraving service, describing it as accurate and a nice personalized touch for gifts.
A few customers mention complications with returns or problem resolution. Some also experienced issues with damaged or insufficient packaging.
This text was automatically created by an AI system from user reviews.
Fantastic experience, great product for a 60th birthday present, lovely engraving, fast and perfect delivery.
Community member
4 Reviews
Verified
Prompt delivery and good prices. Easy to follow site. A good experience all round.
Community member
2 Reviews
Verified
Service was amazing, I could not believe it arrived so quickly, And quality was 100%,As described, Safely packed, I will definitely be doing business with your company again, Over all I am extremely happy, Thank you 🙂
Community member
3 Reviews
Verified
Tom (Ireland)
Received my order in 4 working days - 6 steak knives Claude Dozorme Le Thiers polished black.Lovely feel to the knives with very sharp blades. Arrived in a beautiful box which was a bonus.
Also ordered a Felco hedge shears - 250-57 a week previously - an excellent purchase.
Community member
1 Reviews
Verified
Great service, great products. I ordered a couple of things of which one was not in stock. After three weeks or so I sent a message to ask for any updates to which they replied immediately and gave me the options of swapping the item for one that was in stock. Allttogether very good.
Community member
1 Reviews
Verified
Great service, good quality product
Delivery was prompt. I had included a note to say my husband regularly buys fromt he website and when the knife arrived there was a bunch of knife stickers in the box with it. It was a really nice, thoughtful thing to do. Also, he loves the new knife!
Community member
1 Reviews
Verified
Great service, product arrived very quickly & the engraving is as requested. It was a gift & the recipient loves it.
Community member
1 Reviews
Verified
Unfortunately on this occasion the item I ordered - a pruning shears - was out of its packaging when I opened the box . The small adjustment tool was rattling about but I was able to retrieve it and re-assemble everything for storage . Otherwise . good service .
Community member
4 Reviews
Verified
Package arrived in a timely fashion and I was able to use the convenience of a pick up point no hassle.
Community member
1 Reviews
Verified
Can’t fault the company and the product all went well and the product is great. Only small note delivery company didn’t follow instructions and left the parcel in few of the road instead of safe place.
Community member
3 Reviews
Verified
Happy customer.
As always, huge selection to choose from. Prompt delivery & goods arrived in perfect condition. Excellent company to do business with.
Community member
1 Reviews
Verified
Delivery on time, nice presentation in the original boxes. Engraved as requested and nicely done. Thank you.
Community member
5 Reviews
Verified
Recently bought a Buck and a Leatherman. Fast delivery and products well packaged. Will definitely be returning for more purchases!
Community member
1 Reviews
Verified
Ordered the 17 inch Lodge cast iron skillet, it promptly arrived on time in perfect condition. Delighted with both the item and your service, looking forward to many years of using the skillet.
Highly recommend KNIVES and TOOLS.
Thank You.
Brian Patterson.
Community member
1 Reviews
Verified
Ordered a few items all came in time and we'll packaged, I ordered a condor low drag knife that arrived with major defects, customer service was not to satisfaction and I also ordered a fold out buck 110 lw version,the blade sat loose in handle scales and also locking mechanism has minor defects
Community member
1 Reviews
Verified
Sent me replacement pan before I sending the faulty one back. Very good.
Community member
2 Reviews
Verified
I’ve made multiple purchases from knives and tools and they have always delivered exactly what I ordered and in a short time.
Community member
1 Reviews
Verified
Excellent service, prompt dispatch and arrived on schedule.
Community member
2 Reviews
Verified
My order was dispatched and delivered in no time. I’ve dealt with Knivesandtools several times now and there is never an issue. Would definitely recommend tjem.
Community member
1 Reviews
Verified
Good quality merchandise competitively priced shipped to my foreign address immediately after placing my online order.
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