Review summary
Customers consistently praise the outstanding build, material, and finish quality of the desks and accessories. Many appreciate the elegant, practical, and modern design, highlighting both aesthetics and functional features. Customer service is widely recognized as helpful, responsive, and efficient, particularly in resolving any issues that arise. The assembly process is generally found to be straightforward and clear, and the website is regarded as user-friendly and accurate, making the buying process smooth. Delivery is typically fast and reliable. Some customers mention minor difficulties with assembly instructions, and there are occasional reports of delivery delays or requests for better coordination. A few suggestions for website improvements have also been noted. Additionally, isolated incidents of damage during shipping or minor product faults have occurred, though these are usually resolved promptly.
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How Trusted Shops prevents fake reviewsReviewsergohide.com
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Verified
Creative engineering and great quality
The desk is very good quality and nice engineering for cables hiding! Having to deal with also the cables from the devices I use for work that really helps.
I managed to fit it in my frame, I was a bit worried about it since mine it's a 4 leg electric standing desk and didn't know the interference with the parts below the desk, but having a bit shorter cable management I could fit everything.
The quality manufacturing is also very good!
Reply from ergohide.com
Thank you so much for your fantastic review and for sharing your experience with us.
We’re really glad to hear that the desk works well with your setup, especially with the cable management - it’s great that everything fit and works smoothly.
We also truly appreciate the photos of your beautiful setup — it’s always a pleasure to see our products in use. Your feedback means a lot to us.
Kind regards,
ErgoHide Team
Verified
Très bonne qualité et excellent service client
Je souhaitais vous faire part de ma pleine satisfaction concernant votre service après-vente.
Votre réactivité et votre efficacité ont permis de remplacer rapidement la table, avec un professionnalisme remarquable.
Un grand merci à Roxy pour son accompagnement de qualité. C’est ce genre de service qui donne envie de recommander votre entreprise.
Cordialement
Reply from ergohide.com
Merci beaucoup pour votre avis positif. Nous sommes très heureux d’apprendre que vous êtes satisfait à la fois du produit et de notre service après-vente.
Nous apprécions également votre mention de Roxy — elle sera ravie de lire votre message.
Merci pour votre confiance et votre recommandation.
Cordialement,
Jan, ErgoHide
Verified
Ich bin begeistert!
Ich bin durch Amazon auf ErgoHide aufmerksam geworden und habe danach die ErgoHide-Website aufgesucht und direkt Kontakt aufgenommen, weil ich als Unternehmerin bei einer Amazon-Bestellung keine EU-Rechnung (ohne Mehrwertsteuer) erhalten hätte. Außerdem waren einige der Accessories, die mich interessiert haben, bei Amazon nicht verfügbar. Der ErgoHide Vertrieb hat mich sehr zuvorkommend beim Kaufprozess unterstützt.
Meine Entscheidung bis zum Kauf hat circa ein halbes Jahr gedauert. Ich kann nur sagen: Es war die richtige Entscheidung, ich bin sehr zufrieden.
Ich empfehle ErgoHide gerne weiter.
- Lieferung durch die Spedition war pünktlich, die Terminabstimmung hat perfekt funktioniert.
- Die Qualität des Schreibtisches und des Zubehörs ist außergewöhnlich gut, alles passt genau und ist präzise gebaut und gefertigt.
- Holz- und Metallteile haben außergewöhnlich hohe Qualität und passen exakt zueinander.
- alle Verbindungselemente sind hochwertig.
Wirklich empfehlenswert, jede Stunde am Schreibtisch ist ein Genuss. Der Wechsel der Tischhöhe erleichtert das Arbeiten in jedem Fall.
Reply from ergohide.com
Thanks so much for your fantastic review! We’re really glad to hear that your new desk brings you such enjoyment and makes your work more comfortable.
Your feedback is not only a great recognition of our work, but also a motivation to keep improving and striving for excellence in the future.
Team ErgoHide
Verified
The build quality immediately stands out: every component fits together with precision, and the overall construction feels solid and durable. The assembly process is remarkably straightforward — instructions are clear, parts are well-labeled, and the whole experience feels thoughtfully designed from start to finish. Whether you're a first-timer or experienced builder, this product delivers a satisfying and frustration-free experience. Highly recommended.
Reply from ergohide.com
We’re delighted you had such a great experience! Thank you for the great review!
Enjoy your new desk!
Jan, ErgoHide
Verified
Beautiful product backed by exceptional customer service
I'm simply so glad that I purchased from ErgoHide. The desk itself is beautiful - the wood is gorgeous (I went with walnut and its warmth is exceptional), it's machined precisely and intelligently, it's easy to build, and the customization in unparalleled. Even better than the desk is the phenomenal customer service. I had some items damaged in shipment and they were replaced quickly and entirely; one of the accessory bases looked lighter than the table (I thought it may have been oak) and while it was walnut, they replaced it anyway with a darker piece for better cohesion; everyone I talked to was kind and informed. Honestly just such a joy to purchase from ErgoHide. Cannot recommend enough.
Reply from ergohide.com
Thank you so much for your wonderful review! Our hearts truly get warm every time we read such kind feedback. We’re thrilled to hear that you’re enjoying your walnut desk and that our team could make your experience smooth and enjoyable. Your words mean a lot to us and inspire us to keep providing the best products and service possible. Enjoy your new desk!
Team ErgoHide
Verified
Exactly what I hoped for
My new desk has arrived and I’m absolutely thrilled.
Photos don't do it justice. It's far more striking in person, with that liveliness and warmth only real wood can convey.
The details are really well thought out, and I was pleasantly surprised I assembled something this big and solid using just a small allen key and no hassle at all.
One important thing to mention is that the desk doesn't wobble when raised.
Before buying the desk, I exchanged a few emails with the Ergohide team. They were very responsive, helpful and friendly.
I can wholeheartedly recommend Ergohide.
Reply from ergohide.com
Thank you so much for your wonderful review! We’re thrilled to hear that your desk exceeded your expectations and that the assembly and stability met your needs.
We’re delighted our team could help, and we truly appreciate you recommending ErgoHide. Enjoy many inspiring moments at your new desk!
Warm regards,
Jan
Verified
Tutto perfetto: cortesia, professionalità, ottimi materiali, , progetto intelligente, montaggio veloce anche … “for dummies”(!), consegna puntuale, scrivania molto stabile, motore silenzioso, disponibilità ad ogni tipo di personalizzazione purché ragionevole.
Consigliato.
Reply from ergohide.com
Grazie mille per la tua splendida recensione!
Siamo davvero felici di sapere che sei soddisfatto di ogni aspetto della tua esperienza — dal design e dai materiali fino alla consegna, al montaggio e alla funzionalità della scrivania. Per noi è molto importante sapere che hai apprezzato sia la qualità del prodotto sia la nostra disponibilità nel supportare personalizzazioni ragionevoli. La tua raccomandazione è molto apprezzata.
Cordiali saluti,
ErgoHide Team
Verified
fantastic product & service
fantastic product (real wood, beautifully made + solid frame and smooth height adjusting)
even better customer service. the first table plate got damaged in transit and they were super helpful and got me a new one straight away. excellent communication.
will buy again!
Reply from ergohide.com
Thank you so much for your fantastic review!
We’re really glad you’re happy with both the product quality and our service, and that we could quickly resolve the issue with the damaged tabletop.
Your support means a lot to us, and we’d be happy to welcome you again in the future.
Best regards,
ErgoHide Team
Verified
Very satisfied
I was searching a solid desk to handle my PC and I being caught by their works so I decided to trust them. I am very satisfied on both hands by my purchase and by the assistance they gave me.
Reply from ergohide.com
Thank you so much for your kind review!
We’re really happy to hear that you are satisfied with both your new desk and our support throughout the process. It means a lot to us that you chose to trust our work for your setup.
Best regards,
Jan
Verified
Positives and negatives
The negatives:
My desk top arrived scratched
The legs arrived scratched
These were two separate items with manufacturing defects rather than shipping damage. Their QA process clearly isn’t sufficient.
Initial delivery took 2 weeks and an extra 3 week to get the non scratched legs.
I need to wait for a kit to repair my own desktop.
When the new legs arrive I have to completely dismantle the desk to fit them and repair the desk surface.
I expect not to have to deal with silly basic issues like this on a £1000 desk, faults like this should be picked up long before reaching a consumer.
I bought their 180cm desk and while the legs are thick, wide and sturdy, the extendible section seems slightly less robust.
I bought the pc holder and my pc doesn’t fit in it (check the size of yours before purchase)
Positives
It’s a beautiful desk
Reasonably easy to put together
Their customer service team replied quickly, even over the Christmas period.
In conclusion
If you are lucky enough to get an undamaged item then it’s a lovely looking desk. I don’t think you will find a nicer desk for much less money.
Reply from ergohide.com
Thank you very much for your thorough review, and for taking the time to share both your observations and criticisms — we truly appreciate it.
Our desks are carefully inspected before shipping, and in the rare case of existing scratches, we always offer our repair kit as a possible solution, and of course, we provide customers the option to prepare a new desktop. Regarding the legs, which as you noted arrived with factory scratches, we acted immediately and ensured additional checks on the entire series of legs to prevent this from happening again.
We are committed to assisting our customers as quickly as possible, even during holiday periods, and made every effort to ensure all replacement parts reached you promptly. As you experienced, for products that do not meet your dimensional requirements, we always offer a refund or exchange, and we are glad that we were able to resolve this situation satisfactorily so you can now enjoy working at your new desk.
Thank you again for your detailed feedback, and for giving us the opportunity to improve. We hope your desk continues to bring you both functionality and enjoyment.
Warm regards,
Jan, ErgoHide
Verified
A great desk
My desk is truly amazing. I love every aspect of it. Not only is it extremely beautiful, it is also practical and sturdy (no balance issues despite being half on and half off a carpet).on top of that probably one of the best customer service experiences I've ever had - always prompt, courteous, and understanding, without giving me BS. There were some delay issues with the package but those should be solved now that they are more established in the US.
Reply from ergohide.com
Thank you so much for your wonderful review, Alexander!
We are thrilled to hear that you love every aspect of your desk and that it’s both beautiful and practical.
Your kind words about our customer service truly mean a lot and it’s incredibly rewarding for our team to see that our efforts are appreciated in such a thoughtful way.
Thank you again for taking the time to share your experience!
Jan, ErgoHide Team
Verified
My new desk from ErgoHide exceeded my expectations.
The assembly went very smoothly, with brief but accurate assembly instructions and the elevation mechanism worked first time when I plugged it in. I subsequently coded it for two positions, one standing and one seated, again without any problems.
The finish of the desk is beautiful - true craftmanship shows in every detail.
I have been working on the desk now for several weeks, both in elevated and in lower position.
Great job ErgoHide, from ordering through delivery to working on the desk!
Reply from ergohide.com
Peter, thank you so much for your fantastic review!
We truly appreciate you taking the time to share your experience, and we’re thrilled to hear that your new ErgoHide desk has exceeded your expectations.
Your kind words about the craftsmanship and finish of the desk make us especially proud — we always strive to offer only the very best to our customers, from the first click on our website to many years of daily use.
We’re delighted that we could provide you with such a seamless and satisfying buying experience.
Thank you again, and we wish you many productive and enjoyable hours at your ErgoHide desk!
Team ErgoHide
Verified
Sehr gutes Unternehmen
Die Qualität ist sehr gut und die Funktionen sind durchdacht. Der Service funktioniert auf englischer Sprache und es wird sich schnell gekümmert.
Verified
superb quality!
In a nutshell, outstanding quality and prompt service. It's the best desk I could ask for, complete with premium accessories that truly make a difference. I wholeheartedly recommend it to anyone seeking top-tier, customized results in this field.
Reply from ergohide.com
Thank you so much for your wonderful review and amazing photos! Our hearts truly get warm every time we read such kind feedback.
Your words mean a lot to us and inspire us to keep providing the best products and service possible. Enjoy your new desk!
Team ErgoHide
Verified
Very nice! I cannot imagine a better experience! All the ergohide team have been amazing and very helpful. And all the products are just fantastic, the best desk I could ever imagine.
Reply from ergohide.com
Thank you so much for your 5-star review! We’re glad that your experience with ErgoHide was first class.
Your setup looks fantastic - enjoy your desk!
Jan, ErgoHide
Verified
Excellent product and service, very easy to put together, looks fantastic, works brilliantly, I love the integrated lamp and floating shelf. A real premium product.
Reply from ergohide.com
Thank you very much for taking the time to share your review! We’re glad to hear you are happy with the quality and functionality of the table.
We appreciate your effort to rate our products!
Jan, ErgoHide
Verified
All the setup is just perfect. Great material, solid, absolutely well made and esay to built, excellent customer service.
You cannot ask for more.
Reply from ergohide.com
Huge thanks for your time and kind words, it means the world to us!
Warm regards.
Jan
ErgoHide
Verified
il piano in vero e solido legno. Le gambe morizzate, molto robuste e con un range di altezza regolabile notevole.
Reply from ergohide.com
Grazie mille per la fiducia nell’aver effettuato un ordine con noi e per la sua gentile recensione. 😊
Lo apprezziamo molto e siamo felici che sia soddisfatto della sua esperienza. Le auguriamo tanti ottimi momenti con la sua nuova scrivania!
Team ErgoHide
Verified
.. perfekter Schreibtisch .... toll verarbeitet und an ALLES gedaht !!!
Reply from ergohide.com
Vielen Dank für Ihre fantastische Bewertung!
Solch freundliche Worte zu lesen, ist wirklich inspirierend und motiviert uns, weiterhin außergewöhnliche Produkte zu schaffen.
Herzliche Grüße,
Team ErgoHide
Verified
ergo hide con gestione dei cavi
Il piano solido in vero legno e l'ampia escursione in altezza grazie alle gambe motorizzate
Reply from ergohide.com
Grazie mille per la fiducia nell’aver effettuato un ordine con noi e per la sua gentile recensione. 😊
Lo apprezziamo molto e siamo felici che sia soddisfatto della sua esperienza. Le auguriamo tanti ottimi momenti con la sua nuova scrivania!
Team ErgoHide