Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Dec 6, 2023
Verified review
Very quick response to my order of the desired remote control unit. Took a couple of days of delivery to germany. Put batteries in and it worked. Even better than the crappy original RCU. Now I can control the device even from an angle other than 90° of it. Will come back any time for more substitutes if needed.
The remote does not work with the device for which I purchased it. Allthough, before purchase, the web site showed that it would work with said device. Also, the instructions are extremely poor. After complaining to the company, they have requested that I send it back but at my expense. The company also stated after my complaint, that the remote will not work with the device for which I purchased it. I will never order from this company again.
Lieber Kunde,
Wir entschuldigen uns für die Lieferverzögerung. Die Lieferung erfolgt über Polen und es gab letzte Woche zwei nationale Feiertage (1. und 3. Mai), die zu der Verzögerung führten.
Leider können wir darauf keinen Einfluss haben. Selbstverständlich werden wir versuchen, eine Lösung zu finden, wie wir Sie entschädigen können.
Außerdem können Sie sich das nächste Mal an unseren Kundendienst wenden, um Antworten zu erhalten, falls ein Problem auftritt. Wir bieten 6-mal pro Woche, 12 Stunden am Tag, einen kompetenten Online-Kundensupport per Chat an.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.