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Top positive review
Dec 6, 2023
Verified review
Very quick response to my order of the desired remote control unit. Took a couple of days of delivery to germany. Put batteries in and it worked. Even better than the crappy original RCU. Now I can control the device even from an angle other than 90° of it. Will come back any time for more substitutes if needed.
The remote does not work with the device for which I purchased it. Allthough, before purchase, the web site showed that it would work with said device. Also, the instructions are extremely poor. After complaining to the company, they have requested that I send it back but at my expense. The company also stated after my complaint, that the remote will not work with the device for which I purchased it. I will never order from this company again.
Not the shown remote control! The pictures in the web shop show the original plus the offered remote control. But only a limited version is shipped, not the original one. As there are limited functions and even different labelling on the RC sent, it is not so easy to work with.
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Mar 23, 2024
Verified review
Die Fernbedienung ist nicht wie beschrieben zu 100 % identisch die Tasten sind nicht wie beim original belegt.
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Answer by remote-control-world.eu
Apr 10, 2024
Lieber Kunde,
Es tut uns leid, dass Sie mit dem Produkt nicht zufrieden sind. Leider wurden wir von Ihnen nie bezüglich Ihres Problems kontaktiert.
Wenn wir das Problem nicht kennen, können wir es nicht lösen. Wir sind Hersteller der Fernbedienung, daher gibt es kein wirkliches Problem, das wir nicht lösen können.
Wir haben 6 Tage die Woche und 12 Stunden am Tag einen Live-Kundensupport, der Ihnen gerne weiterhilft, sodass Sie uns leicht erreichen können.
VAT Electronic
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