Review summary
Customers appreciate the competitive product prices, the wide range and availability of products—especially South American goods—and the consistently excellent product quality. The website is generally praised for its ease of use, and customer service is often described as excellent and responsive, with quick resolution of issues. Delivery is typically fast and reliable. However, some customers express dissatisfaction with price fluctuations and recent increases in shipping fees or changes to free shipping policies. A few users also report occasional issues with website navigation and payment processes.
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How Trusted Shops prevents fake reviewsReviewswww.mate-tee.de/en/
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Lots of brands, good prices
I like the wide choice of tea brands and occasional discounts. I don't like that DHL is the only option for free delivery :)
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👌🏼👌🏼✨
Reply from www.mate-tee.de/en/
Danke dir!
- Dein Mate-Team
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Top!
Bought from them multiple times. Plenty of options for yerbas and good prices.
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Excelente calidad y productos
Reply from www.mate-tee.de/en/
¡Muchas gracias por confiar en nosotros! Nos alegra mucho que disfrutes de nuestros productos.
- Dein Mate-Team
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That you react and support me when the payment did not work
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Lots of brands and iteams, good stock, but shipping is pricey.
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My one and only shop for Mate.
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I think most products are great and with a great price. But the prices fluctuate too much, sometimes I buy 1kg yerba because it's very convenient, sometimes 500gr... I think it'd be nice if prices don't fluctuate that much, people usually buy the same thing.
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Easy to navigate and a wide range of products.
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Excellent service thank you
Excellent service I’m just didn’t like the shipping fee to France, I order ten kilos almost every four or five months since 2024 and recently the shipping fee changed
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quality and prices
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