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Review summary
Customers frequently praise the fast and secure delivery, as well as the overall smoothness and reliability of the ordering and handling process. However, there are areas for improvement, such as dissatisfaction with delivery timing, lack of notifications, and unclear requirements for presence during delivery. Additionally, some customers are frustrated by unreturned calls or emails and insufficient information from support.
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How Trusted Shops prevents fake reviewsReviewsauvesta.eu
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Fast and reliable
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Simple and fast. Excellent service
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Friendly, correct, fast delivery!
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Quickly delivered.
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The basic process is good, however, it should be clear that the person placing the order must be present since not everyone can take time off or work from home. This has led to additional costs.
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Reply from Auvesta Edelmetalle AG
Thank you very much for your feedback.
We understand that the necessary presence during delivery can involve extra effort.
Due to the high security requirements in the shipment of precious metals, unfortunately, we cannot make the delivery process more flexible. However, the delivery service informs in advance via email about the intended delivery time window.
Thank you very much for your understanding and valuable suggestion.
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Satisfied
For several years we have relied on them and are satisfied
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Having an AVAILABLE contact place and EASY TO CONTACT for operational help, because when I needed information from you, I didn't get any response.
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Everything worked wonderfully from the online order to the safe shipping. The goods were as described and safely and well packaged. I will only order there.
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Silbershop24.com says thank you
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Reliable and competent
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Contact
- +4980244741144
- www.auvesta.eu
- service@auvesta.com
- Holzkirchen, DEU
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