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Top positive review
Jul 27, 2023
Verified review
In Augsburg, this is the only merchant that accepts immediate direct online payments with a credit card and is able to ensure the delivery with DHL the next day after the order has been made and paid. And direct online payments are a big issue. I spent two whole days checking each and every shop - all of them just accept PayPal, or do a lengthy "we'll e-mail you an invoice, then you transfer money, after that we'll do delivery, it won't take long, just a week or two" type of business, or just outright lie about existence of online payments just to get your data. The same refers to the choice of products - if they have photos, they don't give prices, but most just have a couple of photos not even related to exact product offer.
Finally, I was able to congratulate my sister on her 45th birthday with a big bunch of red roses. Which I was not able to do 5 years ago when I just got cheated by another online flower shop and the flowers were never delivered. My sister's happy, I'm happy, and I do hope blumenshop.com keeps up the good work as now that I'm sure the delivery will be carried out perfectly I'll become quite a regular customer.
I selected shipment for a Saturday. The flowers were sent on a Friday and delivery was first attempted the Tuesday after...the shipment was late, the surprise ruined and the flowers wilting. When delivering flowers a late delivery is pretty bad considering these will wilt and die. I contacted the business with my complaint and there response was simply that there was noone at home when delivery was attempted on the Tuesday (3 days later than what was selected at check out) I Will never use this business again and wouldn't recommend it.
Thank you for your review. Glad you are satisfied with our flower service and your package was delivered on time by our shipping partner. 🌸
2 days ago
Verified review
The flowers that arrived for my friend were beautiful but few. When I arrived a few hours later afterwards, I saw a bouquet of smaller medium size (I had paid for the biggest size, which had cost over 40 Euros to send).
Some of the flowers were already drooping when I arrived.
Service for arrival time was very good.
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Answer by blumenshop.com
5 hours ago
Thank you very much for your positive feedback.We apologize for the quality of the flowers. In order for us to resolve your concern to your satisfaction, we ask that you contact our customer service including a photo of the complete bouquet. You can reach them at: https://www.blumenshop.com/customer-service
3 days ago
Under review
It was on time really nice but, the received was different from the photo on website, on the website it shows a vase but it received as a bouquet
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4 days ago
Verified review
On time and flowers in good status
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Answer by blumenshop.com
3 days ago
Thank you for your review. Glad you are satisfied with our flower service and your package was delivered on time by our shipping partner. 🌸
5 days ago
Verified review
Superb arrangement!
Easy to order , arrived as arranged. My daughter in Munich loved them.
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Answer by blumenshop.com
3 days ago
Thank you very much for your positive feedback. We are glad that our service and flowers meet your expectations.🌺
5 days ago
Verified review
quick response to my enquiry
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Answer by blumenshop.com
3 days ago
Thank you for your 5-star rating. We are very pleased that you are satisfied with our flower service. We look forward to your next order.🌺
7 days ago
Verified review
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Answer by blumenshop.com
3 days ago
Thank you so much for your 5-star review. 🌸
7 days ago
Verified review
Wonderful Surprise for my Oma's Birthday
I was able to send a wonderfully made and fresh spring bouquet to my Oma for her birthday within very short notice. It arrived on the requested date and made her very happy. Many of the flowers are still fresh and some even blooming. I will certainly be ordering from this site again for future events.
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Answer by blumenshop.com
3 days ago
Thank you for your 5-star rating. We are very pleased that you are satisfied with our flower service. We look forward to your next order.🌺
Very reliable and efficient service. Thank you - very happy recipient.
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Answer by blumenshop.com
3 days ago
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service and that you were able to put a smile on the face of the person you gave the gift to with your floral greeting.🌸
8 days ago
Verified review
The best flower service you can have
Wonderful and totally reliable service. I can only recommend Blumenshop to the fullest.
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Answer by blumenshop.com
3 days ago
Thank you for your 5-star rating. We are very pleased that you are satisfied with our flower service. We look forward to your next order.🌺
8 days ago
Verified review
I ordered flowers for my friends in Germany from America, and blumenshop made it simple!!
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Answer by blumenshop.com
3 days ago
Thank you very much for your feedback. We are very pleased that you were impressed with our offer and that everything went well with your order 🌸
8 days ago
Verified review
Great healrhy looking plants, arrived quickly too.
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Answer by blumenshop.com
8 days ago
Thank you for your review. We are pleased that you are satisfied with our flower service and that your parcel was delivered on time by our shipping partner. 🌸
8 days ago
Verified review
The flowers are fresh, delivered on time and in the quantity ordered
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Answer by blumenshop.com
8 days ago
Thank you very much for your feedback. We are very pleased that you were impressed with our offer and that everything went well with your order 🌸
9 days ago
Verified review
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Answer by blumenshop.com
8 days ago
Vielen lieben Dank für deine 5-Sterne-Bewertung. 🌸
10 days ago
Verified review
Difficult situation resolved quickly
We ordered a bouquet for our daughter in hospital. The bouquet that was initially delivered had considerably fewer blooms than the one advertised. When this was brought to the attention of the seller, they immediately offered to send a replacement. The replacement arrived quickly and was much better.
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Answer by blumenshop.com
8 days ago
Thank you for your review.
We are very sorry that your order was not delivered as requested. However, we are even more pleased that we were able to convince you with the replacement delivery and that you are satisfied with our service.🌺
10 days ago
Verified review
The beneficiary have got the great wishes from me and great care from Your company. Kindest regards!
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Answer by blumenshop.com
8 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
10 days ago
Verified review
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Answer by blumenshop.com
3 days ago
Thank you so much for your 5-star review. 🌸
11 days ago
Verified review
The whole purchase was very satisfactory.
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Answer by blumenshop.com
11 days ago
Thank you very much for your review. We are very pleased that you are satisfied with our flower service. 🌸
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