blumenshop.comReviews

: 1,139Excellent

4.69

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with Buyer Protection

certified since: Jul 22, 2021
updated on: Sep 23, 2023
blumenshop.com is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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At blumenshop.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Jul 22, 2021
updated on: Sep 23, 2023
blumenshop.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Secured by a guarantee

At blumenshop.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for blumenshop.com

739 verified reviews in the last 12 months

1,139 total reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Jul 27, 2023
 Verified review
In Augsburg, this is the only merchant that accepts immediate direct online payments with a credit card and is able to ensure the delivery with DHL the next day after the order has been made and paid. And direct online payments are a big issue. I spent two whole days checking each and every shop - all of them just accept PayPal, or do a lengthy "we'll e-mail you an invoice, then you transfer money, after that we'll do delivery, it won't take long, just a week or two" type of business, or just outright lie about existence of online payments just to get your data. The same refers to the choice of products - if they have photos, they don't give prices, but most just have a couple of photos not even related to exact product offer. Finally, I was able to congratulate my sister on her 45th birthday with a big bunch of red roses. Which I was not able to do 5 years ago when I just got cheated by another online flower shop and the flowers were never delivered. My sister's happy, I'm happy, and I do hope blumenshop.com keeps up the good work as now that I'm sure the delivery will be carried out perfectly I'll become quite a regular customer.

Top negative review

Nov 2, 2022
 Verified review
I don’t write reviews often but felt it was needed with this company. I am also writing it in English even though most of their customers will be German. However, my German isn’t quite up to the standard required for this review and probably most Germans will be able to understand it anyway. I recently ordered some flowers via their website from England for my partner in Hannover as we could not be together for our anniversary. The day of the anniversary was a Saturday 22.October, so I made sure I ordered them in good time on the Tuesday the 18th October i.e. 4 days before. I selected the ‘Standard Delivery’ option which they state could take “1-2 working days” for delivery. So still in good time. I thought. I then received an email late on Friday afternoon from them, to say that they had just dispatched the flowers to the delivery courier. You can obviously see where this is going to end up now, right? So, Saturday and Sunday are not classified as “working days”, therefore my Partner’s received them on Tuesday 25th October. You can obviously also imagine the state and condition of the flowers after they have spent from Friday to Tuesday in transit with DHL ? Useless!!! When I contacted them about this they said it was my fault “because I selected ‘Standard Delivery’” and that “they only send flowers out the day before the delivery the date, no matter how much time in advance is given…to ensure they arrive in a good state”. What a joke! If they know flowers, bought for delivery on a Saturday, are only going to be given to the courier for delivery on the Friday, but they then KNOW ‘Standard Delivery’ will take 1-2 days, they KNOW that flowers CANNOT arrive on the Saturday! They KNOW that the flowers cannot arrive before Monday or Tuesday (i.e. 2-3 days late) and hence in bad condition! That being the case, they should NOT offer ‘Standard Delivery’ for flowers which people have booked to arrive on a Saturday! It is completely misleading selling. When I pointed out the folly of their own system- and I cannot be the only person this has happened to- I was met with a wall of silence. Not an acknowledgement, let alone an actual apology or offer of recompense! I have previously used other online German flower delivery companies many times and there has never, ever been any issues or problems. This is the first (and last) time that I have used Blumenshop.de You have been warned! NIE WIEDER!

Reviews for blumenshop.com

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Carol F.
Enfield
10 days ago
 Verified review
Highly recommend. It was my only experience of sending flowers abroad and it was so easy. The flowers were beautiful. Fresh and vibrant. My friend was so happy. It was a surprise for her and they arrived exactly as promised to me She sent me photos as soon as they arrived. Thank you so much. Will use this company for her next birthday. She lives in Germany.
Answer by blumenshop.com
9 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
6 days ago
 Verified review
Great website and easy to use. Good prices and the plants i ordered for a present, came with pots which was a bonus. Kept me upto date throughout with emails/ messages. On arrival the plants were in a good condition diction and well packed. A great service, very friendly. would recommend. Will definitely use again.
Answer by blumenshop.com
6 days ago
Thank you very much for your positive feedback. We are glad that you are satisfied with our service and that we could convince you with the quality of our plants. We are looking forward to your next order. 🌸
Aug 30, 2023
 Verified review
Found blumen shop on line via google. Whilst on holiday in Germany I needed to send some flowers to my friend for looking after us so well. The service from Blumenshop was great, the flowers arrived exactly as depicted and on time. Would definitely use their service again
Answer by blumenshop.com
Aug 30, 2023
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Aug 31, 2023
 Verified review

I’m was very pleased & impressed with your company

I’m was very pleased & impressed with your service - The Beautiful Flowers - reached my sister in Germany, on time & exactly looking like your photo. She was very pleased & happy with this gift. I will definitely be using your company again. Best Regards.
Answer by blumenshop.com
Sep 1, 2023
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Sep 4, 2023
 Verified review
I really liked the way this company handled my order from start to finish and I was kept in touch through out the entire process until delivery. My daughter sent me photos and she was very happy with her gift. Thank you. Jennifer Khan
Answer by blumenshop.com
Sep 5, 2023
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service and that you were able to put a smile on the face of the person you gave the gift to with your floral greeting.🌸
7 days ago
 Verified review

Delivered beautiful flowers on time

Delivered the flowers on time, exceeding the beauty shown on the pictures and that for a very reasonable price. Will definitely come back here....the flower sites in North America should take some lessons from Blumenshop com....
Answer by blumenshop.com
6 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
11 days ago
 Verified review
I am very happy knowing that thru Blumenshop I can send a flower arrangement halfway across the world and it will get there on the scheduled time and just as it looks on the image on your website. Beautiful. Thank you.
Answer by blumenshop.com
10 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
11 days ago
 Verified review
Great service. I was afraid if this was a scam, but I ordered flowers for my mom from USA to Germany and it arrived on time, I was notified of every step of the way and all went as it was supposed to :) Very happy!
Answer by blumenshop.com
11 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Aug 28, 2023
 Verified review
Spoke to recipient and she said that the flowers were packed very professionally and came in a good condition was very pleased with them I don't have a picture as I'm in australia and she is in germany
Answer by blumenshop.com
Aug 29, 2023
Thank you very much for your feedback. We are glad that you are satisfied with our delivery and flower quality. 🌸
3 days ago
 Verified review
The bunches were very well prepared and delivered on time. However I wrote two cards, one for CRISTINA DENHARDT, the other one to MARTA DENHARDT. This last one wasn't delivered, but it worked well.
Answer by blumenshop.com
2 days ago
Thank you for your review. Only one greeting text can be specified per order, which will then be printed on the free greeting card. We always confirm the text in the order confirmation.
Aug 30, 2023
 Verified review

Ordered from Australia. Great service.

Great service as order was sent from Australia. Order arrived on time and plant that was ordered was in good health and greatly received from a very surprised cousin. Highly recommend this service.
Answer by blumenshop.com
Aug 30, 2023
Thank you very much for your positive feedback. We are glad that you are satisfied with our service and that we could convince you with the quality of our plants. We are looking forward to your next order. 🌸
9 days ago
 Verified review
It was a perfect gift. The flowers were fresh and the person who received the gift was extremely happy 😇... Thank you guys... I will surely get in touch if I need some more flowers... Cheers
Answer by blumenshop.com
9 days ago
Thank you very much for your positive feedback. 🌸
2 days ago
 Verified review
Great service !!! Thank you for your emails letting me know about the stage of the delivery. The bouquet look amazing and was delivered in a great condition and on time!!!
Answer by blumenshop.com
2 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Aug 29, 2023
 Verified review

Very professional & easy to order from, would use again.

Very smooth transaction, I'm based in the UK & ordered flowers to be delivered to a family member in Germany, I would definitely use this company again.
Answer by blumenshop.com
Aug 30, 2023
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Aug 29, 2023
 Verified review

Amazing!!

Twice I've ordered and twice arrived on time and look beautiful.💐 Highly recommended. Easy to contact and easy to order. Thanks Blumenshop!! 🙏👏🤗
Answer by blumenshop.com
Aug 30, 2023
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
6 days ago
 Verified review
Was delivered in a timely manner. The bouquet was a bit small for the price, but overall good and the teddy bear was of good quality.
Answer by blumenshop.com
6 days ago
Thank you very much for your feedback. 🌸
3 days ago
 Verified review
I was very happy with the gift delivered. The ordering process was simple and easy. The products were definitely value of money.
Answer by blumenshop.com
3 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
9 days ago
 Verified review
Alles gut. Meine Freunde haben sich über die Pflanze gefreut. Sehr schnell Lieferung und tolle Wahl von Blumen und Pflanzen.
Answer by blumenshop.com
6 days ago
Vielen lieben Dank für deine positive Bewertung. Schön, dass du mit unserem Service zufrieden bist und wir dich mit der Qualität unserer Pflanzen überzeugen konnten. Wir freuen uns auf deine nächste Bestellung. 🌸
Sep 7, 2023
 Verified review
My friend loved the flawors. Eveything was perfectly in time. And the price is way more fair than other websites. Thank you.
Answer by blumenshop.com
Sep 7, 2023
Thank you very much for your positive review. We are glad that you are satisfied with our flower service and that you were able to bring joy to the recipient with your floral greeting. We are looking forward to your next order.
Aug 31, 2023
 Verified review

Delivered on time.Order tracking…

Delivered on time.Order tracking available.Sent email when delivered.Beautiful, fresh flowers.Recipient was very happy
Answer by blumenshop.com
Sep 1, 2023
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service. 🌸