lampandlight.ieReviews:
357 reviews in the last 12 months4,055 total reviews
Excellent
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Top positive review
Jan 30, 2024
Verified review
I was nervous ordering from lampandlight.ie after seeing a bunch of 1 stars, but I'm so glad I didn't listen to those reviews! I placed my order on a Tuesday and the lamps were delivered that Friday, so I was very impressed by the fast shipping. The lamps were packaged great with lots of bubble wrap to prevent breakage and there was not a scratch on them. Lamps also come with an EU to UK/Ireland conversion plug which I was able to double-check with their quick customer service chat before purchasing. Couldn't be more pleased!
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Top negative review
Jul 4, 2023
Verified review
I ordered a bathroom light over mirror it does not have a pull string I have emailed them .. no response I have rang 3 times the line goes dead I simply want to return the light and get refunded!! I am not happy with their so called customer service !!!! Could they please answer my query I’m most 😒 annoyed!!
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Reviews for lampandlight.ie
Aug 1, 2023
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Incorrect phone number given on the site . On returns I have to find the UPS point myself.
They state it costs €5 to return yet they only offer basic cost of item and not the taxes they charged with the purchase.
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Jun 5, 2023
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Bad customer experience
I like the lamp but customer service was especially bad. I wouldn't shop with lampandlight again. Also the .ie website gives the impression this is an Irish company but goods are sent from the Netherlands.
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May 31, 2023
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Missing Items & No Customer Service
My order was missing items, one of the two boxes was open on arrival and missing the lights ordered.
I have been waiting over a month with no response to my email query on the missing items. Its a joke!
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May 10, 2023
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Nice products, no customer service.
Liked the products in general, they arrived on time, but there was a problem with the bulbs sent and I needed to return some items and despite multiple emails I never received a response.
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Nov 18, 2023
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I recieved the order but one part was missing. Its heavy and they told me I had to return to get another full order. They should be responsible for collecting the order
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Aug 25, 2023
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He recibido mi lampara y no es igual a la foto que había en la página de Internet. El color es negro pero gastado. No es lo que buscaba. Primera y última compra
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Nov 8, 2023
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The packaging was really bad so item turned up broken.
The packaging was really bad. It was a glass item and it was put at the bottom of the box. It has no protection on one side. Of course, it broke.
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Jun 7, 2023
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The lamp is loose, falling apart, I have to buy a key to tighten the wheels.
For this price I expected better quality product
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Jun 29, 2023
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I haven't even received my first it and your doing my head in eveery ti.e i look at my phone your ads are there
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Oct 19, 2023
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Hello. Send the goods first, then the questionnaire. What is not there cannot be evaluated. Thank you.
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Sep 18, 2023
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Ordered 4 items by accidents and only wanted 2 items, customer care wouldn't change my order
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Oct 15, 2023
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Product arrived in damaged condition. Better packaging is needed as the product is flimsy.
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Aug 20, 2023
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Real versus on line appearance
The lining is not as reflective as it appears on the website.
So a little disappointing.
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Nov 20, 2023
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Arrived damaged with black markings on the golden bulb holder. Bulb sits sideways
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May 7, 2023
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The item was damaged when delivered.was not well packed. Awaiting replacement
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Jul 28, 2023
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product is good but bulbs were wrong for the fitting
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Jul 13, 2023
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The lamp was broken
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Oct 23, 2023
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