I purchased an MDF sideboard, the quality / sturdiness is one up from IKEA but overall I don’t feel it is good value for money, with metal connectors visible at each segment and no caps provided for these.
Lead time is ridiculously long, Pickawood took the full 12 weeks (of the 9-12 quoted) to dispatch.
Each piece comes individually numbered and labelled in a font so small it’s almost impossible to read, and on top of this most of the labels on my order didn’t correspond to the diagram provided so had just been slapped on randomly at the factory. Pickawood could make assembly much easier by allocating one part number to each identical part eg apx 12 identical shelves had one part number each.
Packaging is quite flimsy and one part arrived chipped.
I did communicate with customer services via email and they were helpful and responsive.
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Reviews for pickawood.com/en
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4 days ago
Verified review
Five metre long sideboard for my hobbies and crafts
Having a custom-built 5m long sideboard in my lounge is one of the greatest things I've ever changed in my home - Pickawood's website is incredibly easy to use, delivered with great care, the supplied joins and fittings are of the highest quality, and the end result is an amazing unique look specific to your room.
Attached photo so you can see just how good the Premium Decor Walnut looks. It's fascinating to see what was once a computer-generated image on your computer screen now in front of you in real life! Doors I selected have push-to-click mechanisms held shut with magnetic plates for them to hold closed, wasn't sure how they'd work before ordering but very impressed with the clean look, I know sideboards in a lounge are not too common and didn't want handles sticking out so happy with the result.
Suggestions to Pickawood for easier assembly first time around, probably only applies to mine as I had so many similar parts to sort out:
Slightly bigger codes on each individual component, the codes are so small I had to take a photo and zoom in to ensure I was holding the correct door/shelf.
Clearly identify when more than one type of hinge is sent - the hinges for the middle doors and hinges for the outer doors are very similar - although it is stated in part of the instructions that more than one type exist, the diagram wasn't clear that it applied to my design and I didn't make sense of it until after I'd put them in the wrong places.
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5 days ago
Verified review
Really pleased with my custom bookshelves
Really pleased with my custom bookshelves, they look really smart and I was able to optimise the space for all my books. The assembly service was great too & I was glad I booked it since they looked very tricky to put together. My only suggestion for improvement would be to streamline how you book the assembly service, I was left unsure what was happening once my order was dispatched & had to chase. I think this was the process and not the people.
10/10 would buy again!
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3 days ago
Verified review
Excellent product. Really appreciate the design process and ability to build bespoke furniture, to suit my own needs. The shelves were really straight forward to put together and of really brilliant materials and structural stability.
Thank you.
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Nov 8, 2023
Verified review
I needed two made to measure bookshelves. The app was super easy to use. The shelves came exactly as specified, high quality finish, easy to put together. Not cheap but perfectly what I wanted. I’d use again
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Nov 9, 2023
Verified review
Very pleased with my unit - it was an awkward space to fill and this is the perfect solution.
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Oct 25, 2023
Verified review
Fully customizable
We were able to fully customise the cupboard we ordered. Very user friendly and easy to navigate and select everything we want.
Production and deliver was within the communicated time frame.
Assembly was a bit more difficult as the instructions manual was generic and not customised to the features that we had chosen so we had to figure out which steps are applicable.
Overall good quality and satisfied with the order.
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Oct 4, 2023
Verified review
Excellent product...really like the bespoke design element so you get what you want, the materials are brilliant, the build is easy to complete and extremely well put together. So impressed I've ordered another set of shelves...just wish they would get to me sooner!!
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Oct 18, 2023
Verified review
High quality furniture. Great customer service. Would definitely use Pickawood again.
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Oct 3, 2023
Verified review
Excellent customer service, high quality material
Excellent customer service. I had an issue with my bank and the customer care team provided me with guidance and reassurance.
Fast production and delivery process, I ordered from UK at the end of june and my chest of drawers was delivered early septemeber.
The chest of drawers looks gorgeous, high quality material and no issues during the assembly.
I am very happy with my purchase and would recommend Pickawood service to everyone. It worth every single penny.
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Oct 3, 2023
Verified review
From the start and measuring a unit myself before placing the order, and then correcting an error I had made all the way through the process finishing with a great installer and a beautiful bookcase. We have been delighted with Pickawood and would not hesitate to recommend them
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Aug 29, 2023
Verified review
Really happy with the bookshelves and cupboards
The bookshelves and cupboards look great and are very sturdy. I love how flexible the configuration can be.
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Aug 7, 2023
Verified review
Beautiful sideboards, exactly how I designed them.
Communication was generally very good. The product was exactly how I had asked it to be. Both sideboards were made to exact specification, and they have added huge value to the appreciation of my home.
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Aug 25, 2023
Verified review
The shelves delivered were *exactly* as specified.
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Aug 7, 2023
Verified review
MDF sideboard
I purchased an MDF sideboard, the quality / sturdiness is one up from IKEA but overall I don’t feel it is good value for money, with metal connectors visible at each segment and no caps provided for these.
Lead time is ridiculously long, Pickawood took the full 12 weeks (of the 9-12 quoted) to dispatch.
Each piece comes individually numbered and labelled in a font so small it’s almost impossible to read, and on top of this most of the labels on my order didn’t correspond to the diagram provided so had just been slapped on randomly at the factory. Pickawood could make assembly much easier by allocating one part number to each identical part eg apx 12 identical shelves had one part number each.
Packaging is quite flimsy and one part arrived chipped.
I did communicate with customer services via email and they were helpful and responsive.
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Jun 21, 2023
Verified review
Highly commended
From beginning to end the process was very straightforward. It was good to be able to design furniture to fit the space and fulfil our requirements. Telephone support was very helpful. Delivery was on time and the packaging of items was second to none.
The fitting service followed two days later and the fitter was accurate and extremely hardworking We are very pleased with the end result.
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Mar 1, 2023
Verified review
Perfect way to get exactly the piece of wooden furniture you want.
I had plenty of opportunities to review the design of the unit before the order was placed, and the graphic of the unit was exactly as it ended up in real life. The quality of the components is excellent. If you want a piece of furniture of a specific size, this is a truly excellent way to do it.
You do need to be able to assemble flat-pack wooden furniture. Don't be afraid!
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Apr 4, 2023
Verified review
Excellent quality, custom-made, easy to asseamble.
The quality of the build was excellent and it was relatively straightforward. The only reason I am giving 4 stars (consider it's 4.5 stars) is that the provided documentation was in German (delivery in UK), so understanding the assembly required a bit more effort (Google Translate) and our own experience in flat-pack assembly.
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Jan 14, 2023
Verified review
Excellent quality of furniture, all parts fit to each other, assembly instructions quite sufficient, But unpacking takes about 2 hours, would be better is styrofoam been used instead of kilometer of scotch tape. Any way I'm very glad.
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Dec 15, 2022
Verified review
My high expectations were met
A friend of mine has already had experience with Pickawood, so I ordered a custom-made wardrobe from them. The delivery time was fine, the assembly went well. Overall, I am very satisfied with the product. I would order there again.
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Mar 17, 2023
Verified review
Exactly as I expected, good quality finish, easy to assemble.
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