Certificate for www.pickawood.com/en

No. XF4531F69BA59CCC3746738D89439DFBB
 
Approved on
09/10/2017
Valid until
08/10/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee
 

Reviews for www.pickawood.com/en


Good

4.41/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star
The score is calculated based on the 9 Trusted Shops reviews collected in the last 12 months.
In total, www.pickawood.com/en has already collected 19 reviews.
    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
10/11/2019
Date of order
10/11/2019
10/11/2019
Teilweise schadhafte Lieferung. Das per Vorkasse bezahlte und sehr schwere Regal verfügt offensichtlich über eine Vielzahl falscher Bohrungen.

pickawoods Aftersales verlangt immer neue Bilder und Umbauten. Bisher mehrere eingestanden Fehler, aber kein Beitrag zur Lösung.

Schlechte Lieferung, QS hatte wohl Betriebsausflug, Aftersales bereitet einem das schlechteste Kundenerlebnis aller Zeiten.
1.00
Very Poor
www.pickawood.com/en replies: 11/11/2019
Sehr geehrter Kunde, es tut uns Leid, dass Sie solch eine schlechte Erfahrung machen mussten. Der defekte Schubkasten wurde direkt erneut in Produktion gegeben. Alle restlichen Fehler sind leider einer falschen Montage geschuldet. Dahingehend sind wir mit Ihnen in Kontakt. Wir bemühen uns immer, unseren Kunden zur Seite zu stehen und alle Probleme zu lösen, so auch in Ihrem Fall.
Date of publication
16/08/2019
Date of order
16/08/2019
16/08/2019
Great quality products and shipped earlier than expected.
5.00
Excellent
Date of publication
29/06/2019
Date of order
18/03/2019
29/06/2019
The cabinet is very good. Better if we had more choice for the shelf as I don't need a heavy one for towels. Delivery was predictable, but while the man said he will deliver at 12:20, he showed up an hour late. Customer service is generally good, although it would have been better if it was explained from the beginning that my table would be delivered separately.
4.00
Good
Date of publication
14/03/2019
Date of order
14/03/2019
14/03/2019
I am extremly happy, so is the wife (interdepending). The shelves arrived in 13 packages, all very well packed. Assembly took me 2 days, but it was 3 by 4 meters with more than 90 compartments. Looks are really really good, quality is perfect

Wir sind richtig begeistert, Frau erst recht. Das Regal kam in 13 Paketen, super verpackt. Zusammenbau habe ich in 2 Tagen geschafft, Qualitaet ist super
4.67
Excellent
Date of publication
09/03/2019
Date of order
09/03/2019
09/03/2019
Ordered a wood sample & delivery was quick, impressed with the sample & shall be putting in an order for a custom made table.
5.00
Excellent
Date of publication
13/02/2019
Date of order
13/02/2019
13/02/2019
The correct wood samples arrived promptly. Assuming we don't have a no deal Brexit then I'll be ordering a table shortly.
5.00
Excellent
Date of publication
07/02/2019
Date of order
12/11/2018
07/02/2019
We ordered some furniture for a multi purpose room - office / TV / ironing / guest room. Great quality. I looked at lots of suppliers but to suit our needs it had to be made to measure.

Most of the furniture is wall hung which gives a clean modern look. It is expensive compared to Ikea but comparable or less than some of the Italian and German makes.
5.00
Excellent
Date of publication
12/01/2019
Date of order
12/01/2019
12/01/2019
Alles gut
5.00
Excellent
Date of publication
26/12/2018
Date of order
10/12/2018
26/12/2018
Quick delivery good free sample
5.00
Excellent

www.pickawood.com/en

Products at www.pickawood.com/en

www.pickawood.com/en was certified by Trusted Shops on 09/10/2017.

Contact
Rödingsmarkt 20
20459 Hamburg
Germany
Tel: +4940524777710
henry.fleischer@pickawood.com
www.pickawood.com/en
Owner
pickawood GmbH
Rödingsmarkt 20
20459 Hamburg
Germany
Trade register
Amtsgericht Hamburg HRB 121670
Authorized representative
Henry Fleischer, Tim Ehling
You can find reviews for other websites from this company here:
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with www.pickawood.com/en in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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