pickawood.com/en
Reviews:

29 reviews in the last 12 months54 total reviews  

4.69
Excellent
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Top positive review

Aug 29, 2023
 Verified review
The bookshelves and cupboards look great and are very sturdy. I love how flexible the configuration can be.

Top negative review

Dec 27, 2023
 Verified review
First, the assembly instructions are horrible. Tiny print and very poor labelling of pieces. We spent hours trying to figure out which part was which. Please number the parts! It's not hard and it makes life infinitely easier. Also, number the bolts and nuts. It's not always clear which is supposed to go where. And please show us more than one side of the furniture. There were pieces hidden from us because they were supposed to be behind in the 2d image. Second, the doors do not align properly. There are gaps between the doors and the frames and the gaps are uneven for all sides and all doors. Not great. The piece took many weeks to be ready, I expected a bit more. There are not many options for choosing on their website. That said, for a [pseudo-]bespoke piece of furniture, it's reasonably priced. The general quality of the object seems to be decent, it looks sturdy, seems generaly good and gets the job done. Only time will tell whether it was a good investment or not. Delivery was beautifully handled.
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Reviews for pickawood.com/en

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Feb 28, 2024
 Verified review

Excellent service from Pickawood

Great communication and updates on the order. Beautifully crafted bespoke product, very easy and straight forward to assemble. The design process on their website was excellent too. Would happily buy from Pickawood again.
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Feb 1, 2024
 Verified review

Fantastic from start to finish

Loved designing the unit - there's so many controls and we got it exactly how we wanted it, down to every last possibly measurement. Took a while to arrive, but on the low end of the estimated delivery window. Constructing it was actually a lot easier than we'd feared (it was a lot of boxes and a fairly daunting diagram, but made sense when you got down to it) and are so pleased with the result. If there was one thing that could be improved it was only that the numbers printed on the labels on each individual piece could have been a bit bigger as they were a little hard to read and hard to check against the very small labels on the build diagram.
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Feb 1, 2024
 Verified review
Excellent quality product and service. The only thing I can think of that you could do better is make the schedule tracker more accurate; i.e. update it weekly with the estimated number of weeks to delivery.
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Feb 1, 2024
 Verified review

Fabulous

Slightly later than anticipated due to Xmas holidays but well worth it. Top quality and great delivery comms.
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Feb 8, 2024
 Verified review
Amazing quality but assembly is very complicated and the instructions are completely useless.
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Jan 25, 2024
 Verified review
Prima service bij het ontwerp en mooi eindproduct.
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Jan 18, 2024
 Verified review

Excellent quality furniture.

I'm delighted with the items received. Much better quality than the usual "flat pack" furniture. My only concern was surrounding the delivery which was not a great experience. The company that they used were pretty unreliable. However, the units themselves are great and have alleviated my storage problems. Many thanks
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Dec 25, 2023
 Verified review
Flexible builder for the cabinet. Only thing you can't do is create bigger compartments inside a few columns, for a TV for example.
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Jan 3, 2024
 Verified review

Excellent service

The cupboard is exactly how I imagined it to be. High quality wood and an excellent service.
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Dec 27, 2023
 Verified review

Okay

First, the assembly instructions are horrible. Tiny print and very poor labelling of pieces. We spent hours trying to figure out which part was which. Please number the parts! It's not hard and it makes life infinitely easier. Also, number the bolts and nuts. It's not always clear which is supposed to go where. And please show us more than one side of the furniture. There were pieces hidden from us because they were supposed to be behind in the 2d image. Second, the doors do not align properly. There are gaps between the doors and the frames and the gaps are uneven for all sides and all doors. Not great. The piece took many weeks to be ready, I expected a bit more. There are not many options for choosing on their website. That said, for a [pseudo-]bespoke piece of furniture, it's reasonably priced. The general quality of the object seems to be decent, it looks sturdy, seems generaly good and gets the job done. Only time will tell whether it was a good investment or not. Delivery was beautifully handled.
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Jan 4, 2024
 Verified review
moeilijk om in mekaar te zetten , handvaten staan op verschillende plekken en deurtjes hebben verschillende afmetingen. De gebruiksaanwijzing die erbij was gaat over de kasten in het algemeen en dus niet over de kast die jij koopt.
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Nov 30, 2023
 Verified review

Five metre long sideboard for my hobbies and crafts

Having a custom-built 5m long sideboard in my lounge is one of the greatest things I've ever changed in my home - Pickawood's website is incredibly easy to use, delivered with great care, the supplied joins and fittings are of the highest quality, and the end result is an amazing unique look specific to your room. Attached photo so you can see just how good the Premium Decor Walnut looks. It's fascinating to see what was once a computer-generated image on your computer screen now in front of you in real life! Doors I selected have push-to-click mechanisms held shut with magnetic plates for them to hold closed, wasn't sure how they'd work before ordering but very impressed with the clean look, I know sideboards in a lounge are not too common and didn't want handles sticking out so happy with the result. Suggestions to Pickawood for easier assembly first time around, probably only applies to mine as I had so many similar parts to sort out: Slightly bigger codes on each individual component, the codes are so small I had to take a photo and zoom in to ensure I was holding the correct door/shelf. Clearly identify when more than one type of hinge is sent - the hinges for the middle doors and hinges for the outer doors are very similar - although it is stated in part of the instructions that more than one type exist, the diagram wasn't clear that it applied to my design and I didn't make sense of it until after I'd put them in the wrong places.
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Nov 30, 2023
 Verified review

Really pleased with my custom bookshelves

Really pleased with my custom bookshelves, they look really smart and I was able to optimise the space for all my books. The assembly service was great too & I was glad I booked it since they looked very tricky to put together. My only suggestion for improvement would be to streamline how you book the assembly service, I was left unsure what was happening once my order was dispatched & had to chase. I think this was the process and not the people. 10/10 would buy again!
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Dec 1, 2023
 Verified review
Excellent product. Really appreciate the design process and ability to build bespoke furniture, to suit my own needs. The shelves were really straight forward to put together and of really brilliant materials and structural stability. Thank you.
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Dec 7, 2023
 Verified review
Built well and fit perfectly. Make sure to measure accurately
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Dec 6, 2023
 Verified review

Good service and qualitiy

Both the service and the product itself are of high quality.
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Aug 29, 2023
 Verified review

Really happy with the bookshelves and cupboards

The bookshelves and cupboards look great and are very sturdy. I love how flexible the configuration can be.
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Oct 3, 2023
 Verified review

Excellent customer service, high quality material

Excellent customer service. I had an issue with my bank and the customer care team provided me with guidance and reassurance. Fast production and delivery process, I ordered from UK at the end of june and my chest of drawers was delivered early septemeber. The chest of drawers looks gorgeous, high quality material and no issues during the assembly. I am very happy with my purchase and would recommend Pickawood service to everyone. It worth every single penny.
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Oct 25, 2023
 Verified review

Fully customizable

We were able to fully customise the cupboard we ordered. Very user friendly and easy to navigate and select everything we want. Production and deliver was within the communicated time frame. Assembly was a bit more difficult as the instructions manual was generic and not customised to the features that we had chosen so we had to figure out which steps are applicable. Overall good quality and satisfied with the order.
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Oct 3, 2023
 Verified review
From the start and measuring a unit myself before placing the order, and then correcting an error I had made all the way through the process finishing with a great installer and a beautiful bookcase. We have been delighted with Pickawood and would not hesitate to recommend them
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