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pickawood.com/en
Reviews:

33 reviews in the last 12 months59 total reviews  

4.67
Excellent
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Top positive review

Aug 29, 2023
 Verified review
The bookshelves and cupboards look great and are very sturdy. I love how flexible the configuration can be.

Top negative review

Dec 27, 2023
 Verified review
First, the assembly instructions are horrible. Tiny print and very poor labelling of pieces. We spent hours trying to figure out which part was which. Please number the parts! It's not hard and it makes life infinitely easier. Also, number the bolts and nuts. It's not always clear which is supposed to go where. And please show us more than one side of the furniture. There were pieces hidden from us because they were supposed to be behind in the 2d image. Second, the doors do not align properly. There are gaps between the doors and the frames and the gaps are uneven for all sides and all doors. Not great. The piece took many weeks to be ready, I expected a bit more. There are not many options for choosing on their website. That said, for a [pseudo-]bespoke piece of furniture, it's reasonably priced. The general quality of the object seems to be decent, it looks sturdy, seems generaly good and gets the job done. Only time will tell whether it was a good investment or not. Delivery was beautifully handled.
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Reviews for pickawood.com/en

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Nov 30, 2023
 Verified review

Really pleased with my custom bookshelves

Really pleased with my custom bookshelves, they look really smart and I was able to optimise the space for all my books. The assembly service was great too & I was glad I booked it since they looked very tricky to put together. My only suggestion for improvement would be to streamline how you book the assembly service, I was left unsure what was happening once my order was dispatched & had to chase. I think this was the process and not the people. 10/10 would buy again!
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Nov 9, 2023
 Verified review
Very pleased with my unit - it was an awkward space to fill and this is the perfect solution.
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Nov 8, 2023
 Verified review
I needed two made to measure bookshelves. The app was super easy to use. The shelves came exactly as specified, high quality finish, easy to put together. Not cheap but perfectly what I wanted. I’d use again
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Oct 25, 2023
 Verified review

Fully customizable

We were able to fully customise the cupboard we ordered. Very user friendly and easy to navigate and select everything we want. Production and deliver was within the communicated time frame. Assembly was a bit more difficult as the instructions manual was generic and not customised to the features that we had chosen so we had to figure out which steps are applicable. Overall good quality and satisfied with the order.
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Oct 18, 2023
 Verified review
High quality furniture. Great customer service. Would definitely use Pickawood again.
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Oct 4, 2023
 Verified review
Excellent product...really like the bespoke design element so you get what you want, the materials are brilliant, the build is easy to complete and extremely well put together. So impressed I've ordered another set of shelves...just wish they would get to me sooner!!
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Oct 3, 2023
 Verified review
From the start and measuring a unit myself before placing the order, and then correcting an error I had made all the way through the process finishing with a great installer and a beautiful bookcase. We have been delighted with Pickawood and would not hesitate to recommend them
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Oct 3, 2023
 Verified review

Excellent customer service, high quality material

Excellent customer service. I had an issue with my bank and the customer care team provided me with guidance and reassurance. Fast production and delivery process, I ordered from UK at the end of june and my chest of drawers was delivered early septemeber. The chest of drawers looks gorgeous, high quality material and no issues during the assembly. I am very happy with my purchase and would recommend Pickawood service to everyone. It worth every single penny.
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Aug 29, 2023
 Verified review

Really happy with the bookshelves and cupboards

The bookshelves and cupboards look great and are very sturdy. I love how flexible the configuration can be.
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Aug 25, 2023
 Verified review
The shelves delivered were *exactly* as specified.
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Aug 7, 2023
 Verified review

Beautiful sideboards, exactly how I designed them.

Communication was generally very good. The product was exactly how I had asked it to be. Both sideboards were made to exact specification, and they have added huge value to the appreciation of my home.
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Aug 7, 2023
 Verified review

MDF sideboard

I purchased an MDF sideboard, the quality / sturdiness is one up from IKEA but overall I don’t feel it is good value for money, with metal connectors visible at each segment and no caps provided for these. Lead time is ridiculously long, Pickawood took the full 12 weeks (of the 9-12 quoted) to dispatch. Each piece comes individually numbered and labelled in a font so small it’s almost impossible to read, and on top of this most of the labels on my order didn’t correspond to the diagram provided so had just been slapped on randomly at the factory. Pickawood could make assembly much easier by allocating one part number to each identical part eg apx 12 identical shelves had one part number each. Packaging is quite flimsy and one part arrived chipped. I did communicate with customer services via email and they were helpful and responsive.
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Jun 21, 2023
 Verified review

Highly commended

From beginning to end the process was very straightforward. It was good to be able to design furniture to fit the space and fulfil our requirements. Telephone support was very helpful. Delivery was on time and the packaging of items was second to none. The fitting service followed two days later and the fitter was accurate and extremely hardworking We are very pleased with the end result.
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