pickawood.com/en

Reviews:

Online designer is a dream to use. Prices very high but worth it for our case which needed items to be an exact size. Quoted delivery times very long but slightly bettered in reality. Packaged very good BUT not perfect; we ordered four items and it was not possible to tell what-goes-where without opening everything and laying it out. Instructions a nightmare; generic pamphlet and poor drawing of my units not good enough. Took a lot of figuring out before we started. This, coupled with ridiculously small labelling of each part made for a sticky start, but all good in the end. There were not enough fittings for some items so we had to sub-equip a couple of places (rear facing kick boards). Personally I hated the main fitting; almost all of them were damaged by me as I tightened them; it won't make a difference in-life, but not nice to work with. I designed one of the items without a base and I think this contributed to it being very wobbly once built. It would have been totally unacceptable if it were not for the fact that it fits inside an existing fitted wardrobe. Surface finish very good. Items very heavy which sounds like they should be robust, but I'm not sure that the fittings will serve well over expected life of units. End result good in the eyes of the users so I guess it's a win. Will not order again unless I need specific size.

Very professional service and great communications. Online Website for ordering and making a bespoke product was super good and easy. Ultimately though, it is still a piece of flat pack furniture. Whether its from Ikea or Pickawood. So there is a tiny risk, if doing it yourself (and you are not mega experience or skilled). Im generally ok, but still found that it wasnt 100% snugly fitted together everywhere (no doubt my fault, but that's ultimately the risk unless you are paying the £300 for someone to assemble it for you). I did also find that attaching the doors to my unit that all four screws ended up threading their respective holes that I had to plug and fix myself. Whilst this could have been my fault... for me to balls it up 4 times, seems unlikely, and Im leaning towards the screw fittings not being perfect (or the instructions unclear). Overall, still happy, and it is decent quality (and a lot better than "flat pack") but I'm just not certain it represented total value for money.

The quality of the used materials and the sizing is excellent. The mounted cabinet is beautiful and of high quality There was a minor problem with the execution of a special request. Luckily it was at the back of the closet and i could correct it myself. The amount of packaging is enormous. Everything is double packed to prevent transport damage. Lots of cardboard and plastic wrap takes a lot of time and effort to remove. This is of course due to the fact that every part is bespoke so there is no standard packaging available. I read some earlier comments about the mounting instructions not being specialy made for your bespoke product. Pickawood includes a drawing of your product with partnumbers. The parts are stickered with these numbers. In comination with the instruction this works beautifully.

Process is extremely slow to say the least. I accept it's a one-off manufacturing process, but it's still a long time from ordering to receipt. My only issue - and it's a small one - is visible fixings when completed. Please see attached photographs. The base shelf could have been manufactured with the camloc fasteners inserted from the underside instead of the top, leaving the visible shelf clear. The camloc fasteners at the top of the side panels could have had some sort of clip-in plastic covers just to hide them a little. Small touches, but when you are paying this amount of money for something, I don't think it's unreasonable to expect the extra detail.

Amazing quality but assembly is very complicated and the instructions are completely useless.

Flexible builder for the cabinet. Only thing you can't do is create bigger compartments inside a few columns, for a TV for example.