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Top positive review
Mar 1, 2024
Verified review
looks like a display item. regardless of the quality of the Patagonia product (which I know very well) the item appears to have arrived in non-original packaging from the manufacturer, as I bought the same jacket in the past and it lacks labels explaining the quality and model of the jacket typical of Patagonia. Furthermore, it arrived with many creases and took several days to return to its shape. The spare buttons are missing. I would really appreciate an honest response from you.
Greetings
Ordered something in November. Returned it on december 9th with tracking number (so I know it arrived). No confirmation email from them saying they received. I wrote them several emails (more than 5), I called them several times (at different times on different days). Finally I spoke with someone who seemed to realized their refund didn´t come through, he said had to check with financial dpt. He said he will contact me in 10 minutes, here I am waiting 5 hours later. 132€ was the value of my order.
Fast delivery, great customer service, awesome product range.
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Answer by Freshlabels
6 days ago
Hi,
thank you for the great review.
We appreciate your kind words and we are happy that you were satisfied with your purchase. :)
Linda / FL
13 days ago
Verified review
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Mar 19, 2024
Verified review
Perfect, best price for Novesta Gats
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Answer by Freshlabels
Mar 20, 2024
Hi,
we appreciate the nice feedback! Glad you are happy with your purchase.
Linda / FL
Mar 27, 2024
Verified review
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Mar 1, 2024
Verified review
looks like a display item. regardless of the quality of the Patagonia product (which I know very well) the item appears to have arrived in non-original packaging from the manufacturer, as I bought the same jacket in the past and it lacks labels explaining the quality and model of the jacket typical of Patagonia. Furthermore, it arrived with many creases and took several days to return to its shape. The spare buttons are missing. I would really appreciate an honest response from you.
Greetings
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Answer by Freshlabels
Mar 12, 2024
Hello,
we apologize for the inconvenience.
We are already communicating via email, hopefully we can sort something our for you. :)
Have a nice day.
Linda / FL
Mar 11, 2024
Verified review
Everything was fine
Everything was fine
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Answer by Freshlabels
Mar 12, 2024
Hi,
thank you for the nice feedback! :)
Linda / FL
Feb 28, 2024
Verified review
Rapidité
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Jan 28, 2024
Verified review
Reliable
Fast shipping. Discount was not applied so I send a mail. It was credited to my account within two days.
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Answer by Freshlabels
Mar 12, 2024
Hi,
we appreciate your feedback, glad everything went smoothly. :)
Linda / FL
Jan 24, 2024
Verified review
Great price and service.
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Jan 25, 2024
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Jan 24, 2024
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Jan 12, 2024
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Jan 5, 2024
Verified review
Un site fiable
Deux commandes passées sans souci sur le site. La livraison suit les délais indiqués et le suivi est conforme aux attentes. Je n’ai pas eu à retourner d’article pour l’instant donc je ne peux pas juger le service client pour l’instant.
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Jul 6, 2023
Verified review
Good price and on top 10€ discount when you spend more than 100€. Fast shipping. Very happy with my Birkenstocks
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Answer by Freshlabels
Jul 10, 2023
Hi Marijke,
thanks for the great feedback! We appreciate it a lot. <3
Have a nice day,
Lenka/ FL
May 21, 2023
Verified review
Excellent stock, fast shipping to the EU
Found a brand-name bag not being made anymore at a reasonable price; shipping perfect, great experience.
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Answer by Freshlabels
May 22, 2023
Hi Jeff,
thanks a lot for the nice feedback! <3 We appreciate it.
Have a nice day,
Lenka/ FL
Dec 9, 2023
Verified review
Great and quick customer service and even during Black Friday the package got here quickly.
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Dec 24, 2023
Verified review
Top experience!!!
The customer service is perfect
Thank you very much
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Nov 15, 2023
Verified review
Nice selection of products and great prices.
Delivery is on point.
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Jun 15, 2023
Verified review
Compre sin conocer la pagina y muchas dudas, pero recomiendo 100%
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Answer by Freshlabels
Jun 19, 2023
Hi Maria,
thanks for the nice feedback! We appreciate it a lot. :)
Have a nice day,
Lenka/ FL
Aug 26, 2023
Verified review
Enchantée par ma commande,jivraison rapide,je recommandreai
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Answer by Freshlabels
Sep 11, 2023
Hi Marie,
thanks a lot for the nice feedback! We appreciate it. <3
Kind regards,
Lenka/ FL
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