Freshlabels- Logo - reviews

Freshlabels
Reviews:

48 reviews in the last 12 months505 total reviews  

4.56
Excellent

Trustmark
Valid

Includes Buyer Protection
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Most relevant positive review

Mar 1, 2024
 Verified review
looks like a display item. regardless of the quality of the Patagonia product (which I know very well) the item appears to have arrived in non-original packaging from the manufacturer, as I bought the same jacket in the past and it lacks labels explaining the quality and model of the jacket typical of Patagonia. Furthermore, it arrived with many creases and took several days to return to its shape. The spare buttons are missing. I would really appreciate an honest response from you. Greetings

Most relevant negative review

Jan 4, 2024
 Verified review
Ordered something in November. Returned it on december 9th with tracking number (so I know it arrived). No confirmation email from them saying they received. I wrote them several emails (more than 5), I called them several times (at different times on different days). Finally I spoke with someone who seemed to realized their refund didn´t come through, he said had to check with financial dpt. He said he will contact me in 10 minutes, here I am waiting 5 hours later. 132€ was the value of my order.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Freshlabels

Filter
 Sort by  
Relevance
Jul 1, 2024
 Verified review
Report review
May 12, 2024
 Verified review
Like: Dilivery Dislike: Packaging could be beter.
Report review
Answer by Freshlabels
May 24, 2024
Hi, we appreciate your honest review. I will hand over your comment about our packaging to our warehouse team so we can discuss our possibilites to make it better next time. Linda / FL
Mar 1, 2024
 Verified review
looks like a display item. regardless of the quality of the Patagonia product (which I know very well) the item appears to have arrived in non-original packaging from the manufacturer, as I bought the same jacket in the past and it lacks labels explaining the quality and model of the jacket typical of Patagonia. Furthermore, it arrived with many creases and took several days to return to its shape. The spare buttons are missing. I would really appreciate an honest response from you. Greetings
Report review
Answer by Freshlabels
Mar 12, 2024
Hello, we apologize for the inconvenience. We are already communicating via email, hopefully we can sort something our for you. :) Have a nice day. Linda / FL
Dec 9, 2023
 Verified review
Report review