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Freshlabels
Reviews:

64 reviews in the last 12 months499 total reviews  

4.59
Excellent

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Top positive review

Mar 1, 2024
 Verified review
looks like a display item. regardless of the quality of the Patagonia product (which I know very well) the item appears to have arrived in non-original packaging from the manufacturer, as I bought the same jacket in the past and it lacks labels explaining the quality and model of the jacket typical of Patagonia. Furthermore, it arrived with many creases and took several days to return to its shape. The spare buttons are missing. I would really appreciate an honest response from you. Greetings
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Top negative review

Jan 4, 2024
 Verified review
Ordered something in November. Returned it on december 9th with tracking number (so I know it arrived). No confirmation email from them saying they received. I wrote them several emails (more than 5), I called them several times (at different times on different days). Finally I spoke with someone who seemed to realized their refund didn´t come through, he said had to check with financial dpt. He said he will contact me in 10 minutes, here I am waiting 5 hours later. 132€ was the value of my order.
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Reviews for Freshlabels

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Latest first
Aug 9, 2023
 Verified review
High costs when returning
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Answer by Freshlabels
Aug 14, 2023
Hi Jasmien, thanks for the feedback! Regarding the return postage - we try to support our philosophy and concept of sustainability by letting the customer pay the return postage. We want to reduce unnecessary returns and sending packages back and forth as much as possible. We believe that with this in mind, each customer will think carefully about their purchase and choose the items they really want to keep. Of course, we let customers choose their own carriers, according to their own needs and preferences. For example, DHL Go Green is one of the cheaper and more economical options to send a package back to us. So we hope you will be understanding of our rules. :) Have a nice day, Lenka/ FL
Aug 6, 2023
 Verified review

Super slow delivery & overpriced

Super slow delivery. The frietag bag was really fashionable and well priced. The Patagonia fleece sweater - overpriced. Different places 50euro cheaper. Unfortunately found out too late
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Answer by Freshlabels
Aug 7, 2023
Hi Liesje, thanks for the feedback. We are very sorry for the delay in delivery, this was due to logistical problems that occurred unexpectedly. As for the price of the products - we try to stick to the prices that are recommended directly by the brands and suppliers, if we discount the products too much (this way the competitors will get the product 50 EUR cheaper, which we absolutely respect, in the end it is your decision as a customer where you buy the product), we would devalue its quality and real value. Unfortunately, we cannot sell a sustainable and quality product undervalued. So we hope you understand our actions and that you are still happy with your purchase. :) Have a nice day, Lenka/ Freshlabels
Jul 27, 2023
 Verified review
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Jul 22, 2023
 Verified review
Perfecte levering volgens afspraken. Top!
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Answer by Freshlabels
Jul 24, 2023
Hi Mortier, thanks a lot for the nice feedback! We appreciate it. :) Kind regards, Lenka/ FL
Jul 11, 2023
 Verified review
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VM
Violetta M.
Budapest
Jul 10, 2023
 Verified review
Great prices, fast shipping. Recommended!
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Answer by Freshlabels
Jul 10, 2023
Hi Violetta, thanks for the nice feedback, we appreciate it! :) Kind regards, Lenka/ FL
Jul 7, 2023
 Verified review
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Jul 6, 2023
 Verified review
Good price and on top 10€ discount when you spend more than 100€. Fast shipping. Very happy with my Birkenstocks
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Answer by Freshlabels
Jul 10, 2023
Hi Marijke, thanks for the great feedback! We appreciate it a lot. <3 Have a nice day, Lenka/ FL
Jun 26, 2023
 Verified review
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Jun 23, 2023
 Verified review
Fast delivery, good website. Happy with my birckenstocks
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Answer by Freshlabels
Jun 23, 2023
Hi An-Sofie, vielen Dank für das tolle Feedback! Das freut uns sehr. :) Liebe Grüße Lenka/FL
Jun 19, 2023
 Verified review
Good product
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Answer by Freshlabels
Jun 19, 2023
Hi Antonello, thanks for the nice feedback, we appreciate it! :) Kind regards, Lenka/ FL
Jun 15, 2023
 Verified review
Compre sin conocer la pagina y muchas dudas, pero recomiendo 100%
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Answer by Freshlabels
Jun 19, 2023
Hi Maria, thanks for the nice feedback! We appreciate it a lot. :) Have a nice day, Lenka/ FL
Jun 11, 2023
 Verified review
Quick service
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Answer by Freshlabels
Jun 13, 2023
Hi Alvaro, thanks for the nice feedback! We appreciate it a lot. :) Have a nice day, Lenka/ FL
Jun 10, 2023
 Verified review
Great web shop, and fast shipping
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Answer by Freshlabels
Jun 13, 2023
Hi Petra, thanks a lot for the nice feedback! We appreciate it. :) Kind regards, Lenka/ FL
Jun 6, 2023
 Verified review
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May 21, 2023
 Verified review

Excellent stock, fast shipping to the EU

Found a brand-name bag not being made anymore at a reasonable price; shipping perfect, great experience.
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Answer by Freshlabels
May 22, 2023
Hi Jeff, thanks a lot for the nice feedback! <3 We appreciate it. Have a nice day, Lenka/ FL
May 19, 2023
 Verified review
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May 14, 2023
 Verified review
Quick shipment. Price
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Answer by Freshlabels
May 15, 2023
Hi Enrico, thanks for the nice feedback. :) We appreciate it! Kind regards, Lenka/ FL
May 12, 2023
 Verified review
Quick delivery. Was very happy with the ordered product
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Answer by Freshlabels
May 15, 2023
Hi Marcel, thanks for the positive feedback, we appreciate it a lot. :) Have a nice day, Lenka/ FL
May 9, 2023
 Verified review

Rapid, conscientious service

Unfortunately my order couldn't be completed, because I live on an island that the shipping company doesn't deliver to. But they notified me as soon as they were aware of the issue and refunded my money immediately.
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Answer by Freshlabels
May 10, 2023
Hi Philip, thanks for the positive feedback, we appreciate that! :) Have a nice day, Lenka/ FL