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Most relevant positive review
Mar 1, 2024
Verified review
looks like a display item. regardless of the quality of the Patagonia product (which I know very well) the item appears to have arrived in non-original packaging from the manufacturer, as I bought the same jacket in the past and it lacks labels explaining the quality and model of the jacket typical of Patagonia. Furthermore, it arrived with many creases and took several days to return to its shape. The spare buttons are missing. I would really appreciate an honest response from you.
Greetings
Ordered something in November. Returned it on december 9th with tracking number (so I know it arrived). No confirmation email from them saying they received. I wrote them several emails (more than 5), I called them several times (at different times on different days). Finally I spoke with someone who seemed to realized their refund didn´t come through, he said had to check with financial dpt. He said he will contact me in 10 minutes, here I am waiting 5 hours later. 132€ was the value of my order.
An affordable and efficient shop. Accurate shipping service and good prices. Could I ask for more?
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Answer by Freshlabels
Aug 9, 2024
Hi,
we are so happy that you had a good experience shopping with us! :)
Thank you for the kind words.
Linda / FL
Jul 29, 2024
Verified review
great easy trustable website and shopping experience
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Answer by Freshlabels
Aug 9, 2024
Hi,
thank you for the nice feedback!
Linda /FL
Aug 15, 2024
Verified review
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Aug 8, 2024
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Jul 23, 2024
Verified review
Product as advertised. Very efficient service and sending.
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Answer by Freshlabels
Jul 26, 2024
Hi,
thank you very much for this nice review, we appreciate it!
Linda / FL
Jul 1, 2024
Verified review
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Mar 1, 2024
Verified review
looks like a display item. regardless of the quality of the Patagonia product (which I know very well) the item appears to have arrived in non-original packaging from the manufacturer, as I bought the same jacket in the past and it lacks labels explaining the quality and model of the jacket typical of Patagonia. Furthermore, it arrived with many creases and took several days to return to its shape. The spare buttons are missing. I would really appreciate an honest response from you.
Greetings
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Answer by Freshlabels
Mar 12, 2024
Hello,
we apologize for the inconvenience.
We are already communicating via email, hopefully we can sort something our for you. :)
Have a nice day.
Linda / FL
Jan 5, 2024
Verified review
Un site fiable
Deux commandes passées sans souci sur le site. La livraison suit les délais indiqués et le suivi est conforme aux attentes. Je n’ai pas eu à retourner d’article pour l’instant donc je ne peux pas juger le service client pour l’instant.
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Jan 28, 2024
Verified review
Reliable
Fast shipping. Discount was not applied so I send a mail. It was credited to my account within two days.
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Answer by Freshlabels
Mar 12, 2024
Hi,
we appreciate your feedback, glad everything went smoothly. :)
Linda / FL