hunkemoller.dk
Reviews:

6,571 total reviews   506 reviews in the last 12 months

Review summary

Customers appreciate the fast delivery speed and accurate shipments, with many highlighting positive experiences in this area. Product quality often receives praise, particularly for comfort and fit, and shoppers value the wide selection and reasonable prices. Some users also mention helpful and friendly customer service interactions, as well as an easy-to-use website. However, there are several areas for improvement, including frequent issues with packages being sent to the wrong pickup points and stock availability problems such as limited sizes. Customer service receives criticism for poor communication, language barriers, and unresolved issues. Many customers find the return or exchange process inconvenient or slow, and some are dissatisfied with product durability. Additionally, the website can be difficult to navigate, particularly when looking for product sets, size charts, or managing returns. Communication challenges, such as overwhelming email volume and replies in the wrong language, are also noted.

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Reviewshunkemoller.dk

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Community member 
1 Reviews
 Verified
Min søde kæreste købe undertøj til mig i fødselsdagsgave. Størrelsen passede ikke, så jeg lagde det retur i den fine gaveæske og kørte ind til Hunkemøller i Lyngby for at bytte. Jeg ville bruge god tid og benytte lejligheden til at købe lidt mere. Men jeg kunne ikke bytte det uden en kvittering - en gavekvittering eller en original kvittering. Jeg leder hele kasse igennem - ingen kvittering. Jeg ringer til min kæreste - og han husker ikke noget om en gavekvittering. Så jeg må køre hjem og vente på at han kommer hjem med den originale kvittering. I løbet af 3 timer er mine følelser gået fra at have fået en fin gave til at jeg nu står med et problem. Jeg kan se præcis hvad mit undertøj har kostet, og det føles usselt og slet ikke luksus - jeg bør ikke have set hvad det har kostet. Hvorfor kan man ikke benytte byttemærker som alle andre steder? Eller som standard sikre at der er gavekvittering med når det er en mand der køber undertøj der skal i gaveæske? Den meget bestemte betjening fra Lyngby om at der SKAL være kvittering, gør at jeg ikke har lyst til at tage derhen for at tage tøjet af... Så jeg har nu bestilt over nettet... og surprise, det er ikke den helt rigtige størrelse. Så jeg må returnere og prøve igen... Men min følelse omkring det er øv :(
Community member 
1 Reviews
 Verified

Bra order

I’ve only really ordered from Hunkemöller once, so this is just a one time experience, but I was so shocked at the result! I do know my size, but I was totally surprised about how perfectly it fit me! Very glad that I bought the bra that I did. It’s a very nice quality, and very comfortable.
Community member 
1 Reviews
 Verified
Fin badedragt, skal dog bestilles i anden størrelse, nem at returnere og hurtig tilbagebetaling af penge. Den sidste stjerne jeg ikke giver er fordi pakken leveres i en anden pakkeshop end den jeg har valgt, langt væk fra min bopæl, hvilket er lidt træls når man ikke har bil. Men ellers fint.
Community member 
1 Reviews
 Verified
Det er super nemt at finde det man søger på jer side, ind i mellem så mangler jeg at kunne få bh-sæt frem Så jeg ikke først skal finde bh så har i ikke den truss jeg vil have så skal jeg finde anden farve Men jeg er yderst tilfreds med jeres størrelse og kvalitet , Så handler nok snart igen
Community member 
1 Reviews
 Verified

Wasteful packaging

The delivery was quick and im happy with the products. However, I have two issues: it was impossible to find a size chart on the website and the amount of plastic packaging used is appalling. So insanely wasteful.
Community member 
1 Reviews
 Verified
Stort udvalg, og både i den billige og dyre ende. Ofte gode tilbud. Dog er returneringen meget langsom.
Community member 
1 Reviews
 Verified
The items I bought are ok, but I am not going to buy anything from you again because 1) there is no return option other than finding a store to go to. If I wanted to go to a store, I would have shopped there to begin with 2) my items were shipped to the wrong pick up point, and i had to travel far to get them. I contacted customer service on your website but did not get a reply.
Community member 
1 Reviews
 Verified
wonderful products, quick to deliver and very pleasant and helpful staff in the Køge branch that I use.
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1 Reviews
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1 Reviews
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1 Reviews
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1 Reviews
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Fik fantastisk betjening i forretningen men ærgerligt jeg ikke kunne bestille det jeg gerne ville købe ekstra. Der var ikke mere på lager og kunne ikke bestille i forretninger så øv øv
Community member 
2 Reviews
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Community member 
2 Reviews
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1 Reviews
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1 Reviews
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Community member 
5 Reviews
 Verified

Girlfriends look amazing in these sets

My girlfriends look absolutely amazing in your underwear and it's only rarely that the sizes/shapes don't fit them.
Community member 
1 Reviews
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Community member 
1 Reviews
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Community member 
1 Reviews
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jeg er glad for deb

den pasede godt, jeg glad for den

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