Review summary
Customers consistently praise the quality, fit, and appearance of the products. Fast and reliable delivery is frequently highlighted. Most customers find the website easy to use. Some customers report delays or delivery issues. Feedback on customer service is mixed, with criticism of poor communication or strict policies. The returns process is often seen as inconvenient or inflexible, and some users mention missing website features like size charts or set-viewing.
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How Trusted Shops prevents fake reviewsReviewshunkemoller.dk
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Excellent quality and fast delivery every time!
I have ordered bras, panties, and swimwear from this store several times, and I have always been very satisfied. The quality of the products is excellent, they fit perfectly, and everything looks exactly as described.
The ordering process is simple, the delivery is always fast, and everything arrives well packaged. I've never had any issues, and the entire shopping experience has been smooth from start to finish.
I can highly recommend this store and will definitely continue shopping here.
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Min søde kæreste købe undertøj til mig i fødselsdagsgave. Størrelsen passede ikke, så jeg lagde det retur i den fine gaveæske og kørte ind til Hunkemøller i Lyngby for at bytte. Jeg ville bruge god tid og benytte lejligheden til at købe lidt mere.
Men jeg kunne ikke bytte det uden en kvittering - en gavekvittering eller en original kvittering. Jeg leder hele kasse igennem - ingen kvittering.
Jeg ringer til min kæreste - og han husker ikke noget om en gavekvittering. Så jeg må køre hjem og vente på at han kommer hjem med den originale kvittering.
I løbet af 3 timer er mine følelser gået fra at have fået en fin gave til at jeg nu står med et problem. Jeg kan se præcis hvad mit undertøj har kostet, og det føles usselt og slet ikke luksus - jeg bør ikke have set hvad det har kostet.
Hvorfor kan man ikke benytte byttemærker som alle andre steder? Eller som standard sikre at der er gavekvittering med når det er en mand der køber undertøj der skal i gaveæske?
Den meget bestemte betjening fra Lyngby om at der SKAL være kvittering, gør at jeg ikke har lyst til at tage derhen for at tage tøjet af...
Så jeg har nu bestilt over nettet... og surprise, det er ikke den helt rigtige størrelse. Så jeg må returnere og prøve igen...
Men min følelse omkring det er øv :(
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Bra order
I’ve only really ordered from Hunkemöller once, so this is just a one time experience, but I was so shocked at the result! I do know my size, but I was totally surprised about how perfectly it fit me! Very glad that I bought the bra that I did. It’s a very nice quality, and very comfortable.
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Fin badedragt, skal dog bestilles i anden størrelse, nem at returnere og hurtig tilbagebetaling af penge. Den sidste stjerne jeg ikke giver er fordi pakken leveres i en anden pakkeshop end den jeg har valgt, langt væk fra min bopæl, hvilket er lidt træls når man ikke har bil. Men ellers fint.
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Det er super nemt at finde det man søger på jer side, ind i mellem så mangler jeg at kunne få bh-sæt frem
Så jeg ikke først skal finde bh så har i ikke den truss jeg vil have så skal jeg finde anden farve
Men jeg er yderst tilfreds med jeres størrelse og kvalitet ,
Så handler nok snart igen
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Customer service and accuracy on the app was appaling. The products are lovely. Quite a bad experience all in all but happy with what i want to keep.
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Wasteful packaging
The delivery was quick and im happy with the products. However, I have two issues: it was impossible to find a size chart on the website and the amount of plastic packaging used is appalling. So insanely wasteful.
Reply from hunkemoller.dk
Thank you so much for your honest review. I’m glad to hear you’re happy with the products and that your delivery was quick! I’m really sorry to hear about your frustration with finding the size chart and the amount of plastic packaging used. Your feedback is very important to us. We take your concerns seriously and will pass them on to the relevant teams. We hope to serve you even better in the future and truly appreciate you taking the time to share your experience.
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Everything was excellent , good quality and the measurements are perfect
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Hurtigt og nemt og smukt understøj der bare sidder super godt
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beautiful fit and color. excellent price. quick and professional delivery. Thank you 🌞🌞🌞🌞🌞
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Great quality items and fantastic service at the shop
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Love the designs, colours and the nice quality 💜
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Elsker jeres leopard print
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Stort udvalg, og både i den billige og dyre ende. Ofte gode tilbud. Dog er returneringen meget langsom.
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panties
the delivery was quick and easy
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