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hunkemoller.dkReviews

: 5,327Good

4.09

Reviews for hunkemoller.dk

361 verified reviews in the last 12 months

5,327 total reviews
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Apr 25, 2022
Hej Hunkemöller. Badedragten jeg afhentede i butikken i Næstved Storcenter gik så fint og nemt. Badedragten er virkelig smart men desværre meget lille i størrelsen, så må tage til butikken og få bestilt den to størrelser større. Nu vil jeg så se frem til at modtage en mail om ny levering af badedragt. I øvrigt hurtig levering og det er jo altid rart. Med venlig hilsen Kirsa
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3 days ago
I ordered a ‘shirt nightdress’ as postal order. I just received it and it is far too big; in fact two sizes too big. I would usually choose a size L (and try it on in a physical shop - to be sure). But since I ordered at the internet, I was very thorough choosing the size. I found the size table at your website and measured again and again - and again - to be sure (several times because the numbers there didn’t seem logical to me). But according to your table I wound need a size XXL. I didn’t want to get a nightdress I couldn’t fit, and I reckoned that the sizes of that particular brand obviously were extraordinarily small (as if made for Italian women). And now it turns out that I should have chosen my normal size (L) and just ignored your table. This is the second time I experience this, so maybe you should adjust the numbers for your sizes.
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 Verified review
2 days ago
Bad costumer service It said on the website that it would be delivered in 3-5 days. Which was not true.. it was 9 days before I received my package and it took about 5 days before I got the email that my package was on its way and when I tried using the track and trace it didn’t work. In the meantime I tried calling and live chatting but neither of them worked. I kept getting disconnected at the phone all after answering a lot things. The live chat never opened and was just loading all the time - my connection was fine. The only good thing I can say is that when I revived the package everything was good.
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2 days ago
lort man kan ikke annulere en ordre når 10 minutter efter man har bestilt den, jeg prøvede og brge et gavekort uvidene om at man ikke kan bruge det på deres webshop, så jeg skriver mine kortoplysninger ind og går videre, og så blev der bare trukket penge. Jeg skriver til deres hjælpe hotline og de kan ikke hjælpe mig. sygt wack
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4 days ago
Bought a gift for my wife on black week. Had the order confirmed. A day later the order is canceled by Hunkemöller. I get most of my money back but not all. Then the first Tuesday after black week the item is “suddenly” on stock again but now without the discount. I have written this to Hunkemöller but has been ignored.
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8 days ago
I received order confirmation 21 Nov 2022, but my order has not been shipped and I have gears nothing from you. I can only ser in the PostNord app that the package has been registered.
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2 days ago
Bought items on sale that were listed as available. Then was refunded as the items were apparently not available but are now available to purchase at full price
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Nov 21, 2022
Jeg har stadig ikke modtaget pakken. Men har nu fået 3 mails hvor jeg bliver bedt om at bedømme købet,m
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5 days ago
Jeg har stadig ikke modtaget min pakke- Kun fakture og denne rating ……
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3 days ago
I have not received my underwear yet! It has been 1,5 weeks now!
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2 days ago
Stop cancelling orders from Black Week and raising prices
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2 days ago
Dårlig service
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2 days ago
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5 days ago
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Oct 24, 2022
Vores vare kom aldrig. Så genbestilte vi og fik en mail om at vare var kommet i butikken men returneret igen. Så bestilte vi igen men der gik rigtig længe inden varen kom. Meget besværligt. Vi gør det ikke igen
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Oct 31, 2022
The clerk was very curious.
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Oct 18, 2022
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Oct 13, 2022
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Sep 14, 2022
Alt var betalt og fik aldrig tingene. Først efter en månede mener de pakken er blevet væk og sender pengene tilbage. Det er osse fint. Men sku dårligt service.
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Sep 19, 2022
Fuck jer! Værste service nogensinde! Og I svarer ikke engang på, hvad jeg skriver om, at I annullerer min ordre uden min accept!
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Sep 28, 2022
I didn’t receive my package and I ordered 9 days ago. I have no clue where it is.
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Oct 6, 2022
Lovely, well-fitting underwear, but very poor service.
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